Care Givers Ltd

Colchester Business Centre, 1 George William Way, Colchester CO1 2JS
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9.3 34 Reviews
  • Care Givers Ltd, Colchester
Care Givers provides home care and staffing services with many years of experience and dedication to enhancing the quality of life for others.

Person-centred care services are delivered by an experienced care team based in Colchester, Essex and surrounding areas.

Staff are chosen that are kind and compassionate and who have a strong background in care.

Individuals are treated with dignity and respect by staff at all times.
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Care Provided by Care Givers Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

Fees are to be discussed as all depends on level of Care Needs.


fees are based on hourly / 24 hrs., or live-in Care.

Good to Know

Group/Owner

Person in Charge

  • Clementine Sanyaolu (Manager)

Care Givers Ltd Reviews (34)

9.3

Care Givers Ltd has a Review Score of 9.3 (9.310) out of 10, based on 25 reviews in the last 2 years.
Over all time Care Givers Ltd has 34 reviews.

Overall Experience
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  • 4
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Date Published
  • 34
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  • 25
  • 9
Reviewer Connection to Care Givers Ltd
  • 18
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Total of 34, showing 1-20
Review from Louise D (Daughter of Client) published on 31 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother receives care and finds the carers are friendly, kind and efficient.
I find the staff in the office helpful, flexible and knowledgeable.
They are reactive and supportive when circumstances change.
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Review from Anneka T (Client) published on 3 October 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I've been with the company five months now it's been okay overall there has been some issues but the staff have been very understanding and supportive and I think we're on our way to resolving them. which I'm very happy about.
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Review from M F (Client) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All carers are kind, understanding, and helpful. I appreciate their compassion. Due to their regular visits, my husband and I can still live at home.
They are all very hard working. I enjoy their company when they visit. I enjoy my showers, swimming and meals out. Thank you..
If I ring staff
in the office, everyone is friendly, helpful and considerate. Much appreciated, thank you again.
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Review from G B (Client) assisted by family/friend published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I have a positive experience, mostly the carers are kind and caring and very attentive.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear that you've had a positive experience with our service and that our carers have…read more
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Review from Paula G (Daughter of Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful to care givers who have enabled my mum to stay at home where she wants to be, they care for her very well, treating her with dignity and respect.
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Review from N B (Son of Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very safe, sound and professional approach. No complaints.
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Review from Peter W (Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My care is expertly given with compassion and professionalism. They are always on time (within a 30-40 minute window). Nothing, it seems, is too much trouble or hassle. Thank you guys, so much, if I don't understand, they will, and do, explain; whatever their nationality, their command of the English
language is excellent. Thanks again.
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Review from S M (Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've had good and bad experiences but the management people have always tried to correct it. My good experiences are the carers try their hardest to provide care. You can always have a talk to them and a laugh. and if your having a bad day they will try their best to listen
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Review from Pearl S (Client) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following knee surgery I had a fall and have not been able to walk since. I use Care services together with a wheelchair and hoists to get me around the house. Carers give me 3 good meals a day as well as washing and dressing. I live alone and at night I have a I have a house phone and a mobile to use
if needed. I pay for this service and a private physiotherapist and am ever so hopeful I will walk again. I cannot say how grateful I am to have the care service I get. Thank you.
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Review from Graham E (Client) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Regular carers. Regular times. Good care.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you for taking the time to share your honest feedback. We're sorry to hear that aspects of our service have not met your expectations, particularly in relation to hygiene, food safety and…read more
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Review from T B (Daughter of Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found all the carers have been very professional as they arrive and depart with a greeting and smiles. There appearances are very neat and tidy. They have performed their duties with kindness, care and efficiency.
They are a true credit to their profession.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that you feel respected, supported, and truly seen by your carers - that's exactly what we strive for in every…read more
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Review from Patricia F (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't Thank your staff enough for the kindness shown to me, they are all so thoughtfull and helpful, and as I am on end of life support it is appreciated very much; so Thank very mich all of you
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you so much for your kind feedback. We're really pleased to hear that you're happy with the regular carers, consistent visit times, and the quality of care provided.Your satisfaction means a…read more
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Review from A B (Daughter of Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Efficient, on time, friendly, polite, helpful + works well with live-in carer. No complaints - communicates well & lets us know if they're delayed.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you for taking the time to share your feedback. We're pleased to hear that you've found the care to be appropriate and timely, and that some of our carers have provided an excellent service.We…read more
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Review from P B (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care givers have provided appropriate and timely care. Some carers have been excellent but others have been less proficient.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you for your feedback. We're really pleased to hear that you find the regular carers kind and helpful, building those trusting relationships is so important.We understand your preference for a…read more
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Review from Diane S (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I like a regular time each morning not always possible. 11am is late to be getting up. I want just a few carers so I get to know them. Doing personal washing etc. rather than having to explain the routine to new people. Lovely regular girls very kind and helpful.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you for taking the time to share your experience so far. We're really pleased to hear that the carer has been gentle and helpful with your mother's personal care - that's exactly the kind of…read more
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Review from A W (Daughter of Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
We havent had care givers long enough to give a detailed review.
My mother worries when the carer is running late, it is not an issue if I am about, but problematic if I'm not.
The carer is gentle when washing etc and helpful with dressing.
Today Mum asked for a piece of toast but was told she was
running late.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you so much for your kind words. We're absolutely delighted to hear that you're so pleased with the care you're receiving. Comments like yours really mean a lot to the whole team and keep us…read more
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Review from Peter E (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not get better care well pleased.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you so much for your kind words. We're really pleased to hear that you're happy with the standard of care and the respect shown by our carers, that means a great deal to us.We do apologise for…read more
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Review from Rachel C (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm very happy with the standard of care and the respect shown by all carers who have attended.
The office have, on occasion, not passed onto the relevent carer if I have had to cancel for any reason.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you for your feedback - we're glad to hear that you generally have a good experience with your regular carers. We understand how important consistency and trust are in your care.We're very sorry…read more
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Review from M H (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of the time I have a good experiance with my carers. you get the odd 1 that is not good. I usually just have 2 carers all the time unless there off. had a bad expiernce when my bathroom, clothes and me got flooded.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you so much for taking the time to share your feedback. We're really pleased to hear that your husband is receiving very good care and that he feels comfortable with our regular carers, building…read more
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Review from J B (Wife of Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful service. Well trained carers - all without exception, gentle, caring, good at what they do. Caring and patient with the service user. I have complete confidence in all they do - lovely people.
Reply from Clementine Sanyaolu, Registered Manager at Care Givers Ltd
Thank you kindly for your feedback. We're delighted to hear that our carers are providing a caring and high-quality service. If there's anything more we can do to ensure all your care needs are fully…read more
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Current Review Score: 9.3 (9.310)

Overview of Review Score

The Review Score of 9.3 (9.310) out of 10 for Care Givers Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.310 for Care Givers Ltd is calculated as follows: ( (74 Excellents x 5) + (46 Goods x 4) + (22 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 145 Ratings = 4.31
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Givers Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Care Givers Ltd

What Type of Services does Care Givers Ltd offer?

Care Givers Ltd offers Home Care.

How many Carers does Care Givers Ltd employ?

Care Givers Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Givers Ltd to verify any information. View our terms and conditions. Care Givers Ltd has an Enhanced Service - more info.