Home Help Me Care

I was really impressed recently on a visit to my mum's to see flowers she had received from Home Help Me Care for her birthday. What a lovely gesture and really thoughtful. I really can’t recommend them highly enough.

The team from Home Help Me Care looked after our Dad for a few months in 2023 until he sadly passed away at home in November. It had been a very difficult period, particularly for our Dad having just lost our Mum in April. We cannot thank the team enough for the care and support that they provided during that period. They treated our Dad with huge dignity and kindness. Their care was excellent and their ability to put our Dad at ease, having been a very independent man until recently, was outstanding. In a very short period, the team built up a trusting relationship with Dad and their 'teatime' visits became an important part of the day. As a family, we found the communication to be very good, through phone calls, online communication and the online carers notes. At a very stressful and sad time in life, having such good, caring people providing support can make all the difference - thank you.

We have found Home Help Me Care to be truly fantastic in every aspect of their care. They go above and beyond to supply truly fantastic care package. Nothing is a problem, meeting our requests head on, time and time again, with a truly lovely staff throughout the business.

tended to send the same carers regularly so, even though my mum's memory wasn't great, she knew them. The carers would ask her about her past, stimulating her memory and interest. I would absolutely recommend Home Help Me Care and we consider ourselves very lucky to find them.

Both my father and my mother have been supported by Home Help Me Care’s companion service over the years. The help and support that has been provided has been exceptional. I discovered Home Help Me Care when they were first setting up and I am so glad I did. My dad who has dementia and now lives in a care home, loved being taken out on a Sunday afternoon. My mum now looks forward to her weekly outings for shopping and coffee. Nothing is ever too much trouble. Home Help Me Care are an excellent care provider and have certainly gone above and beyond for my family.

My mother has been a service user since summer, 2020, when she needed support to continue living at home, after a fall. She was always independent with high standards, so finding a service provider that would 'fit the bill' was going to be a tall order. Thankfully, through word of mouth, I was pointed in the direction of Home Help Me Care. From my initial contact onwards, I have found the team to be friendly, approachable and thorough in their assessment of Mum's needs and, whether or not they could realistically deliver those, without proper consideration. Since then, the service has been consistent, of a very high standard and personable, so Mum feels she has friends going in, who she can trust, and who take the time to sit and chat with her, which is one of her frustrations of being housebound and missing contact with friends and neighbours. They are very respectful of her and operationally, I find the management team to be flexible in accommodating any change in her needs.

The level of care my dad has received from Home Help Me Care has been excellent. He has thoroughly enjoyed his day trips with his companions and it’s been such a relief for me to know he’s getting out and about safely. As my dad's health has reduced, Home Help Me Care have been on hand to help me navigate the changes required to his care routine.

Home Help Me Care quickly came to our rescue in a crisis situation and my mum has been so happy with every member of the team who has visited and shown great thoughtfulness, kindness, humour and patience in helping her to retain as much independence as possible, as she adapts to living with dementia. They have enabled her to stay at home where she knows her way around and feels safe- so important for someone with sight problems - and they prompt her to take her medication at the right time and eat healthily. As she has regained her mobility she has enjoyed the carers’ company on short walks, ensuring her safety. We greatly appreciate the advice, support and flexibility of the managers. Mum loves the chat and fun as they join in to encourage her to do her exercises. We appreciate the good communication between the team and the family via the app which allows access to the carers’ notes so any issues can quickly be resolved.

Home Help Me Care have been providing care for my mum for over a year. The professionalism and kindness shown by the team has been absolutely excellent. Their care and compassion have enabled my mum to remain in her own flat.

Would definitely recommend Home Help Me Care.

I would recommend them as a company you could trust to do a good job.

I cannot praise their service throughout the entire period highly enough.

The care provided to my father is exceptional, regardless of which individual in the team is attending the house. The service is of a consistently very high level and everyone goes out of their way to make my father comfortable and supported. They definitely go the extra mile and add a personal touch to my father's care.

They spent lots of precious hours with her just chatting and having cups of tea and it was really music to my ears to hear the laughter coming from her lounge when one of the carers had made her laugh. That was a very regular occurrence, she genuinely came to think of them, and refer to them, as her friends. She didn't realise they were carers, which spoke volumes for the care they gave. I can't recommend them highly enough.

On the odd occasion that a carer was delayed with a previous client, they contacted us to advise so that my mum wasn't worried. Compared to my previous experience of a care company for my father-in-law, Home Help Me Care are experts in their field and a definite 11 out of 10, amazing. Took the pressure off family members.

I have been delighted with the care my elderly mum has received since she came out of hospital last year. The carers have been very kind and supportive of mum who has Alzheimer’s. The communication between family and the carers has been great. A family WhatsApp group means we have instant communication and feedback. With no family living locally, it is reassuring to know she is in good hands.

My sister and I appointed Home Help Me Care to assist with day-to-day care for our elderly relative when she was no longer able to cope on her own at home. She was needing the help but was also slightly unsure as to what a carer would do and whether she was going to be happy with somebody coming into her house every day, as she was very independent and had lived on her own for many years. The carers from Home Help Me Care understood her concerns and slowly got her used to them so she would accept more help as needed. The carers also took the time to get to know our relatives and she got to know them which made everything easier. We knew she was in good hands with Home Help Me Care who always kept us well informed as to what was going on and if they had any concerns with her health or any other matters they alerted us immediately. I would happily recommend Home Help Me Care as we felt our relative was safe in their care, well looked after and treated with respect.

They could not have been better - they are absolutely wonderful. The care they show her and the trouble they take to do everything to help is very much appreciated.

Home Help Me Care visits give me peace of mind that Mum is being looked after, is safe and is still living happily in her own home.

Home Help Me Care has to be applauded for providing the care and comfort to our mother that every loving and concerned family wishes, but do not have the skill to give. Our mother, who initially was reluctant to agree to professional care, was quickly appreciative of the way her carers became a part of her daily life. A shared interest in our mother's history, books, writing, family photographs and stories, and trips to the hairdresser all helped. Her final hours - in her own home - were made painless and peaceful. Mainly thanks to the training and experience of Home Help Me Care.