Home Help Me Care

The staff are exceptional, very trustworthy, kind, caring, timely and provide exactly the service requested. Management has a very strong knowledge of how their industry functions and work closely with social services/NHS/local doctors as and when required. Home Help Me Care is very proactive and has been able to provide emergency care on a few occasions when it was really needed. I cannot recommend this agency more highly.

All the people we had contact with at Home Help Me Care were extremely positive and helpful at a very difficult time. They were very professional in the care assistance they gave to my mother and we would not hesitate to recommend them to others in a similar situation.

We first used Home Help Me Care for companionship for my mother after my father passed away in 2018. After consultation with mum's social worker, we moved the care package over to Home Help Me from January 2019 until mum went into a care home in August 2020. I can't thank the staff enough for the care and attention given. The team gave me regular feedback on how mum was doing. I was visiting her each evening and I could easily access the notes in her file and other notes were left with anything I needed to buy. Mum was also taken to appointments if I couldn't manage and we always managed to sort things out between us. Mum was taken out for wee trips and I know she really enjoyed getting out and about. I really appreciated the effort that went into helping her stay at home as long as possible. Mum suffers from vascular dementia with Alzheimer's and it was with a heavy heart that she moved into residential care. I would recommend Home Help Me unreservedly.

The team at Home Help Me Care are excellent and a pleasure to deal with, from the managers, the carers themselves and the office staff. They are professional, friendly, considerate and most importantly very caring. They have been amazing in helping me to look after my Dad especially since his care package was increased following his discharge from hospital. This was done without fuss and took into consideration Dad's needs and also mine. Despite regularly seeing Dad myself, I am kept fully up to date on his health and welfare and the girls know when to call for medical assistance which has probably prevented him from being re-admitted to hospital. Dad is very quiet and has trouble with his memory but I have noticed the girls know what his interests were prior to him becoming ill and they seem to be able to chat to him easily about things, which I know he enjoys. I can't thank the girls enough for their extra help with household chores. They are brilliant. A five-star service!

Home Help Me Care have been providing home care and support for my mother for the past 4 years following her Alzheimer's diagnosis. The standard of care has been outstanding. The carers are reliable, cheerful, kind and considerate to my mother's needs. The input provided has been gradually increased to suit my mother's requirements in a sensitive and individual way to provide excellent and totally 'bespoke' care. I am happy to recommend such an excellent care provider.

Thank you to Home Help Me Care staff for the care over the years.

I have always been very impressed with Home Help Me Care. The owners are totally committed to their business of caring for their clients. They are very flexible and always want to provide you with the care you ask for. The last time I have used them was to take my elderly mother to a hospital appointment. They looked after her very well and ensured she was taken her appointment on time, supported her throughout the examinations and finally brought her home. I also previously used Home Help Me Care to care for my father who was in the later stages of Dementia. My father got on very well with the carers who came on both a regular and ad-hoc basis. It allowed my mother time to leave the house and have time for herself. The ability to have ad-hoc carers at short notice was very helpful. They totally changed my parents' quality of life. I have no reservations in recommending Home Help Me Care.

When my late father’s cousin’s health began to fail and she required care at home we contacted Home Help Me Care. Our relative who was 93, had never had care in the home before and was reluctant to accept help. But the carers were kind and supportive and she quickly became used to them and enjoyed their visits. During the first lockdown, the carers were invaluable doing shopping and picking up medication, when the family couldn’t visit. Even though they were extremely busy they never missed an appointment and knowing they were going in was a huge relief. Without the carers from Home Help Me Care, our relative would not have been able to stay in her own home as long as she did.