Care Provided by Lotus Home Care Leeds
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Lotus Home Care Leeds to get a personalised quote
The price(s) shown are provided by the agency. Contact Lotus Home Care Leeds for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Lotus Home Care Ltd
- Private Owned
Person in charge
- Fiona Roberts (Registered Manager)
Are you the Owner/Manager of Lotus Home Care Leeds?View your Advertising Options
Lotus Home Care Leeds Reviews (26)
9.1
Lotus Home Care Leeds has a Review Score of 9.1 (9.133) out of 10, based on 20 reviews in the last 2 years.
Over all time Lotus Home Care Leeds has 26 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lotus Home Care Leeds
Loading...
Review from K S (Wife of Client) published on 15 November 2021 Submitted via Postal Card•
Overall Experience
Same carer for 18 months - with approximately 30 - 40 carers to assist her. Never informed about changes to times etc. Sometimes appear 1 hour early or 1 hour late. No messages! The office from which they work never contact. If we lose our main carer we would look for another provider.
Same carer for 18 months - with approximately 30 - 40 carers to assist her. Never informed about changes to times etc. Sometimes appear 1 hour early or 1 hour late. No messages! The office from which they work never contact. If we lose our main carer we would look for another provider.
Review from Tracey D (Client / Service User) published on 25 July 2019 Submitted via Postal Card•
Overall Experience
I am very happy with the company. The office keeps me informed if there are any changes that would affect me. The two people who are my carers are very nice and are very respectful towards me and take time to listen to me if I need to tell them of anything to do with my illnesses.
I am very happy with the company. The office keeps me informed if there are any changes that would affect me. The two people who are my carers are very nice and are very respectful towards me and take time to listen to me if I need to tell them of anything to do with my illnesses.
Review from D H (Client / Service User) published on 17 July 2019 Submitted via Postal Card•
Overall Experience
Very good. Staff brilliant.
Very good. Staff brilliant.
Review from D S (Client / Service User) published on 7 June 2019 Submitted via Postal Card•
Overall Experience
I have found the company very efficient, we have had a few small issues which have been effectively and easily resolved by office staff.
The carers are absolutely brilliant and have given me support, encouragement and most importantly empathy, help and good consistency due to working a four/three...
I have found the company very efficient, we have had a few small issues which have been effectively and easily resolved by office staff.
The carers are absolutely brilliant and have given me support, encouragement and most importantly empathy, help and good consistency due to working a four/three rota which is helpful to me, the carers and my family.
Review from G G (Client / Service User) published on 3 June 2019 Submitted via Postal Card•
Overall Experience
Happy with service. Good carers and good communication from everyone at Lotus.
Happy with service. Good carers and good communication from everyone at Lotus.
Review from Samantha H (Granddaughter of Client) published on 9 March 2019 Submitted via Postal Card•
Overall Experience
Lovely staff.
Improvements would be getting more exact time for visits. Carers wiping down surfaces after shower.
Lovely staff.
Improvements would be getting more exact time for visits. Carers wiping down surfaces after shower.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 January 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Lotus Home Care Leeds.
Awards / Recognitions (1)
- 05 Apr 2018Recipient: Lotus Home Care Ltd
Accreditations
There are no accreditations posted yet for Lotus Home Care Leeds.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lotus Home Care Leeds to verify any information. View our terms and conditions. Lotus Home Care Leeds has a Basic Service -what a Basic Service includes.