Average costs for home care provided by Lotus Home Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Lotus Home Care Ltd, based on 6 out of their 10 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide .

How many Agencies does Lotus Home Care Ltd own?

Lotus Home Care Ltd own 10 Agencies.

Which Lotus Home Care Ltd Agencies have the highest review score?

Lotus Home Care Leeds , Lotus Home Care Wakefield & Lotus Home Care Hull have the highest review score.

Lotus Home Care Ltd | 10 Home Care Providers

Review of
Lotus Home Care Leeds
from Kate M (Cousin of Client) published on 12 December 2025 Submitted via Postal Card • Report

Overall Experience

The regular carer looks after Anne very well. He understands her needs as her dementia is getting worse. He knows to treat her, heating, TV etc on, as she is always turning appliances off at the plug switch!

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care LeedsThank you for your kind feedback. We are pleased to hear that Anne is being well cared for and that her regular carer understands her needs, particularly as her dementia progresses. We will share your comments with him. If there is anything you would like to discuss regarding Annes care package, please contact the office and we will be happy to assist.

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Review of
Lotus Home Care Leeds
from F C (Wife of Client) published on 12 December 2025 Submitted via Postal Card • Report

Overall Experience

Dami and Jeet are the most caring and reliable carers thanks to them. Harold is well cared for.

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care LeedsThank you so much for your kind feedback. We're delighted to hear that Dami and Jeet have made such a positive impact on Harold's care. They are dedicated members of our team, and we will be sure to share your lovely comments with them. Knowing that Harold feels well cared for truly means a lot to us.

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Review of
Lotus Home Care Leeds
from Marjurie D (Client) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

Everything is fine, lovely staff, very caring people.

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care LeedsThank you so much for your feedback. Were really pleased to hear that everything is going well and that you find our staff to be lovely, caring, and supportive. Your comments mean a great deal to the team and will be shared with them.
If there is ever anything more we can do, please dont hesitate to let us know.

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Review of
Lotus Home Care Rotherham
from Hilary B (Wife of Client) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

We have four carers. One is particularly polite, another always asks how I am as well as my husband and the other two make us both laugh!
They do their job quickly and efficiently.

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care RotherhamThank you so much for your lovely feedback. We are delighted to hear that all four carers are supporting you both so well. Its wonderful to know that one is consistently polite, another takes the time to check on you as well as your husband, and that the other two bring laughter into your home.
Were also very pleased that you find their work quick, efficient, and reassuring. Your comments mean a great deal, and we will make sure the carers receive this positive feedback. Please dont hesitate to let us know if there is anything more we can do to support you.

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Review of
Lotus Home Care Leeds
from E Z (Client) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

Good.

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care LeedsThank you for taking the time to share your feedback with us. We are pleased to hear that you are satisfied with your overall experience and the support you receive from our team. We are especially glad that you feel our staff provide a high standard of care and treat you with dignity and respect at all times.
Your comments about the value for money and the quality of our management are greatly appreciated. We strive to ensure every part of your care experience is positive, consistent, and centred around your needs.
If there is ever anything more we can do to improve your support, please do not hesitate to let us know.

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Review of
Lotus Home Care Rotherham
from Jennifer W (Client) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

I am delighted with my care, especially by my 2 regular carers who go above and beyond their duty to support me.

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care RotherhamThank you so much for your feedback. We are delighted to hear that you are happy with the care you receive, and it is wonderful to know that your regular carers are going above and beyond to support you. We will ensure your kind words are passed on to them. Your satisfaction and well being are extremely important to us, and we are always here to support you in any way we can.

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Review of
Lotus Home Care Hull
from June R (Wife of Client) published on 31 October 2025 Submitted via Postal Card • Report

Overall Experience

The carers were wonderful, compassionate, and cheerful. they were without doubt extremely knowledgeable. They were always on time and were very comforting people to have in my house.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care HullThank you so much for your kind words. We're delighted to hear that you found our carers to be compassionate, knowledgeable, and dependable. It's wonderful to know they brought comfort and positivity to your home. Your feedback means a great deal to us and will be shared with the team , they'll be so pleased to know their efforts made a difference.

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Review of
Lotus Home Care Rotherham
from R C (Son-in-law of Client) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Service ok.
Only issue is times and not sticking to times. 8:30 for breakfast and 10:30 for dinner is not acceptable.
This has been passed back to office many times and still same issues week after week.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care RotherhamThank you for your feedback. We appreciate you letting us know the service itself is satisfactory. We understand your concern regarding the meal times and apologise that this issue has persisted despite previous reports. We'll raise this again with the relevant team to ensure the agreed times are adhered to moving forward.

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Review of
Lotus Home Care Rotherham
from Lynne T (Wife of Client) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

I've been extremely lucky with my carers Blanche and Marie, Collete and emily all are amazing help to me admit Adil and Dominique. If only office would leave them alone and let them get on with the job they understand our needs perfectly. Though I do understand the pressure their all under.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care RotherhamI'm so glad to hear you've had such positive experiences with Blanche, Marie, Collete, and Emily , they really sound amazing. It's great that they understand your needs so well. It's unfortunate that the office can sometimes get in the way, but it's understandable given the pressures they're under. Hopefully, their dedication continues to make a real difference for you.

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Review of
Lotus Home Care Leeds
from D K (Client) assisted by family/friend published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

On a weekly basis the rota does come out to us on a Thursday, this works quite well. As you appreciate, we do need to who is turning up at our door.
The main carer's are kind, well mannered and treat me with dignity and respect. They do arrive in good time and are very helpful with the required tasks.

One carer in particular, Aaron, goes above and beyond his general duties and I do look forward to his visits.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care LeedsThank you very much for your feedback. We're pleased to hear that receiving the rota on Thursdays is working well for you, and we completely understand the importance of knowing who will be attending your visits.
It's wonderful to hear that our carers are treating you with kindness, respect, and professionalism. We're especially delighted to know that Aaron has made such a positive impression and goes above and beyond in his role , we'll be sure to pass along your kind words to him.
Your feedback is greatly appreciated and helps us maintain a high standard of care.

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Review of
Lotus Home Care Calderdale and Kirklees
from June S (Wife of Client) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

In my opinion you do have some excellent carers. The rest come but are always asking "what can I do now". The excellent ones see what needs doing and do it.

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Review of
Lotus Home Care Calderdale and Kirklees
from S M (Client) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent service.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and KirkleesThank you for your kind words , this will be passed onto the team .

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Review of
Lotus Home Care Calderdale and Kirklees
from Pauline M (Client) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

Not all carers are pleasant and know what they are supposed to be doing. Some do not introduce themselves and wear the badges so you know who they are.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and KirkleesThank you for bringing this to our attention. We're sorry to hear about these experiences. All carers should introduce themselves, wear identification, and be clear about their duties. We'll remind our team of these standards and work to ensure every visit feels professional and respectful."

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Review of
Lotus Home Care Wakefield
from Marlene H (Client) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

When I have my main carer my experience is excellent, otherwise it's very hit and miss and I feel quite stressed as no one lets you know whats happening.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care WakefieldYou could reply with something supportive and reassuring, for example: "Thank you for sharing your experience. I'm glad to hear things go so well with your main carer, but I'm sorry the service feels inconsistent when they're not there. We'll look into improving communication so you're kept informed and feel less stressed."

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Review of
Lotus Home Care Leeds
from Simon S (Son-in-law of Client) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

The care staff are excellent, friendly, professional + attentive. The coordinator manager is an excellent communicator and dealt with issues successfully. We have had issues with scheduling but seems resolved now.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care LeedsThank you for sharing your feedback. We're delighted to hear that our care staff and coordinator manager have made a positive impression with their professionalism and communication. We also appreciate your patience as we addressed the scheduling concerns, and we're glad to know things are running smoothly now.

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Review of
Lotus Home Care Leeds
from S T (Daughter of Client) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

We have used Lotus Home Care for just over a year and have been very pleased with the care given. My dad has a regular carer, this has allowed my dad to build up a lovely relationship with him and his carer has to know dad really well. When dads care package needed amending due to his health deteriorating,

Lotus talked me through what needed to be done re, social workers etc. The new care package was set up and ready to go within 3/4 hours.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care LeedsThank you so much for sharing your experience with Lotus Home Care. We're delighted to hear that your dad has built such a positive relationship with his regular carer and that the team were able to quickly adjust his care package when his needs changed. Your kind words mean a great deal to us, and we're honoured to support your dad and your family.

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Review of
Lotus Home Care Barnsley
from Chris R (Client) published on 12 September 2025 Submitted via Postal Card • Report

Overall Experience

I have no complaints about the competence of the carers. However the rota is non-functioning. I chose Lotus on the basis that the carers calls would be 9am and 7pm, with occasional adjustments for appointments. Despite numerous phone calls the preparation of the rota has not met the times as agreed.

For example the rota has deviated from the agreed times by up to 3 hours regularly. Also adjustments requested by myself have not been initiated.

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care BarnsleyThank you for your feedback. I'm pleased to hear that you're happy with the carers' professionalism, but I'm very sorry that the rota has not reflected the agreed call times. We understand how important consistency is, and it's concerning that the visits have been up to three hours off schedule and that your requested adjustments haven't been actioned. I'll escalate this to our scheduling team immediately so we can review what's gone wrong and put a reliable rota in place. Thank you for bringing this to our attention, and please accept our apologies for the inconvenience.

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Review of
Lotus Home Care Wakefield
from Brian R (Client) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with the service we receive and carers,

Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care WakefieldThank you so much for your kind feedback , we're delighted to hear that you're very happy with the service and our carers. Your support means a lot to us, and we'll be sure to share your comments with the team.

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Review of
Lotus Home Care Rotherham
from Richard G (Client) assisted by family/friend published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

I pay for 1 hrs care 3x per week. Only receive 20- 45 mins.
Time keeping not good, sometimes still in pyjamas late afternoon.
Carers are OK, but I'm not getting care I pay for. Have spoken to council and we are reducing my package to 45 mins.

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care RotherhamThank you for raising your concerns. I'm sorry to hear that the care provided hasn't met your expectations, particularly regarding timekeeping and personal care. This is not the standard we strive for, and we take your feedback seriously. We will review your care delivery immediately and work with the team to ensure improvements are made. We'll also liaise with the council to support the changes to your package and ensure your needs continue to be met under the new arrangements.

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Review of
Lotus Home Care Calderdale and Kirklees
from Jan G (Son of Client) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

All carers show understanding and compassion when interacting.
They arrive within expected time slots yet are flexible when required.

Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Calderdale and KirkleesThank you for your kind feedback. Were delighted to hear that our carers are meeting your expectations by showing understanding, compassion, and reliability. Punctuality and flexibility are both important to us, and were glad that our team has been able to support you effectively. Your comments are greatly appreciated and will be shared with the team.

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Home Care Providers Owned by Lotus Home Care Ltd

Lotus Home Care Ltd Locations (10)

Lotus Home Care Ltd Reviews (112)

Reviews posted for members of Lotus Home Care Ltd

Lotus Home Care Leeds

Lotus Home Care Leeds

Lotus Home Care Leeds

Lotus Home Care Rotherham

Lotus Home Care Leeds

Lotus Home Care Rotherham

Lotus Home Care Hull

Lotus Home Care Rotherham

Lotus Home Care Rotherham

Lotus Home Care Leeds

Lotus Home Care Calderdale and Kirklees

Lotus Home Care Calderdale and Kirklees

Lotus Home Care Calderdale and Kirklees

Lotus Home Care Wakefield

Lotus Home Care Leeds

Lotus Home Care Leeds

Lotus Home Care Barnsley

Lotus Home Care Wakefield

Lotus Home Care Rotherham

Lotus Home Care Calderdale and Kirklees

Awards / Recognitions (1)

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Frequently Asked Questions about Lotus Home Care Ltd

Costs for home care providers owned by Lotus Home Care Ltd

How many Agencies does Lotus Home Care Ltd own?

Which Lotus Home Care Ltd Agencies have the highest review score?

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