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Lotus Home Care Ltd Locations (9)

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9 Home Care Providers owned by Lotus Home Care Ltd
Lotus Home Care Wakefield

Unit 2, Navigation Yard, Wakefield WF1 5PQ 

9.4 17 reviews
"Very pleased with all the carers that look after my mum they know exactly what is needed they explain what they are doing as they go…"   Read all 17 reviews

Lotus Home Care Wakefield are a provider of high-quality home care services to those who need dedicated care in the local area. Person-centred care services enable clients to live at home, remaining as independent as possible. Compassionate and… Read more about Lotus Home Care Wakefield

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.65 / hour
Lotus Home Care Hull

Unit 17, Newlands House, Inglemire Lane, Hull HU6 7TQ 

9.2 16 reviews
"The carers were wonderful, compassionate, and cheerful. they were without doubt extremely knowledgeable. They were always on time and were…"   Read all 16 reviews

Lotus Home Care Beverley and its carers offer more than just practical support. They believe great quality care comes from being a person to rely on both emotionally and physically. The committed and experienced carers strive to provide a positive… Read more about Lotus Home Care Hull

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.65 / hour
Lotus Home Care Leeds

Bizspace Unit 1, Brooklands Court, Tunstall Road, Beeston, Leeds LS11 5HL 

9.2 23 reviews
"We have used Lotus Home Care for just over a year and have been very pleased with the care given. My dad has a regular carer, this has…"   Read all 23 reviews

Lotus Home Care Leeds is a provider of high-quality domiciliary care for those living in and around the Leeds area. Services provided include respite care, personal care, care for people with physical disability and more general care for older people. Care… Read more about Lotus Home Care Leeds

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26.90 / hour
Lotus Home Care Rotherham

Silkstone House, Pioneer Close, Wath-upon-Dearne, Rotherham S63 7JZ 

9.1 20 reviews
"My son is happy with staff with his routine every day when it comes emergency please me know so I can tell my son because he doesn't like…"   Read all 20 reviews

Lotus Home Care Rotherham is a provider of high-quality care services to older people in the Rotherham area, enabling them to live independently within their own homes. Person-centred care is delivered that puts the individual first, with staff promoting… Read more about Lotus Home Care Rotherham

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £24.72 / hour
Lotus Home Care Barnsley

Business Innovation Centre, Innovation Way, Wilthorpe, Barnsley S75 1JL 

8.4 24 reviews
"We used your services at a very difficult time for us. Excellent service provided from management to the care staff. Highly rec…"   Read all 24 reviews

Lotus Home Care provide a friendly and attentive home care service to people living in Barnsley. Their team of skilled and professional care staff provide personalised care to people living in their own homes in the local community. They offer a… Read more about Lotus Home Care Barnsley

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.65 / hour
Lotus Home Care Calderdale and Kirklees

Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax HX1 5ER 

8.3 7 reviews
"All carers show understanding and compassion when interacting. They arrive within expected time slots yet are flexible when requi…"   Read all 7 reviews

Lotus Home Care Calderdale and Kirklees offers general home care and also specialises in care for people with dementia and people aged 65+. Their carers understand that caring is about more than practical support. It is also about being an emotional… Read more about Lotus Home Care Calderdale and Kirklees

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.65 / hour
Lotus Home Care Manchester

82 King Street, Manchester M2 4WQ 

  • Care Provided
  • Dementia
Lotus Home Care Darlington

Darlington Arena, Neasham Road, Hurworth Moor, Darlington DL2 1DL 

Lotus Home Care Cumbria

Queen Street Offices, Penrith CA11 7XF 

  • Care Provided
  • Dementia
Other Home Care Groups you may be interested in:
AAA Healthcare Agency - Blackburn, Blackburn
AAA Healthcare Agency Ltd
Alcedo Care South Liverpool, Liverpool
Alcedo Care

Lotus Home Care Ltd Reviews (107)

Reviews posted for members of Lotus Home Care Ltd

Overall Experience
  • 5
  • 6
  • 8
  • 1
  • 0
Date Published
  • 107
  • 58
  • 75
  • 75
  • 32
Reviewer Connection to Lotus Home Care Ltd
  • 10
  • 5
  • 2
  • 2
  • 1
Review of

Lotus Home Care Hull

from June R (Wife of Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were wonderful, compassionate, and cheerful. they were without doubt extremely knowledgeable. They were always on time and were very comforting people to have in my house.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Hull
Thank you so much for your kind words. We're delighted to hear that you found our carers to be compassionate, knowledgeable, and dependable. It's wonderful to know they brought comfort and positivity…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Rotherham

from R C (Son-in-law of Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Service ok.
Only issue is times and not sticking to times. 8:30 for breakfast and 10:30 for dinner is not acceptable.
This has been passed back to office many times and still same issues week after week.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Rotherham
Thank you for your feedback. We appreciate you letting us know the service itself is satisfactory. We understand your concern regarding the meal times and apologise that this issue has persisted…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Rotherham

from Lynne T (Wife of Client) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I've been extremely lucky with my carers Blanche and Marie, Collete and emily all are amazing help to me admit Adil and Dominique. If only office would leave them alone and let them get on with the job they understand our needs perfectly. Though I do understand the pressure their all under.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Rotherham
I'm so glad to hear you've had such positive experiences with Blanche, Marie, Collete, and Emily , they really sound amazing. It's great that they understand your needs so well. It's unfortunate that…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Leeds

from D K (Client) assisted by family/friend published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On a weekly basis the rota does come out to us on a Thursday, this works quite well. As you appreciate, we do need to who is turning up at our door.
The main carer's are kind, well mannered and treat me with dignity and respect. They do arrive in good time and are very helpful with the required tasks.
One carer in particular, Aaron, goes above and beyond his general duties and I do look forward to his visits.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
Thank you very much for your feedback. We're pleased to hear that receiving the rota on Thursdays is working well for you, and we completely understand the importance of knowing who will be attending…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Calderdale and Kirklees

from June S (Wife of Client) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
In my opinion you do have some excellent carers. The rest come but are always asking "what can I do now". The excellent ones see what needs doing and do it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Calderdale and Kirklees

from S M (Client) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent service.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you for your kind words , this will be passed onto the team .
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Calderdale and Kirklees

from Pauline M (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not all carers are pleasant and know what they are supposed to be doing. Some do not introduce themselves and wear the badges so you know who they are.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you for bringing this to our attention. We're sorry to hear about these experiences. All carers should introduce themselves, wear identification, and be clear about their duties. We'll remind…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Wakefield

from Marlene H (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
When I have my main carer my experience is excellent, otherwise it's very hit and miss and I feel quite stressed as no one lets you know whats happening.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
You could reply with something supportive and reassuring, for example: "Thank you for sharing your experience. I'm glad to hear things go so well with your main carer, but I'm sorry the service feels…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Leeds

from Simon S (Son-in-law of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff are excellent, friendly, professional + attentive. The coordinator manager is an excellent communicator and dealt with issues successfully. We have had issues with scheduling but seems resolved now.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
Thank you for sharing your feedback. We're delighted to hear that our care staff and coordinator manager have made a positive impression with their professionalism and communication. We also…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Leeds

from S T (Daughter of Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used Lotus Home Care for just over a year and have been very pleased with the care given. My dad has a regular carer, this has allowed my dad to build up a lovely relationship with him and his carer has to know dad really well. When dads care package needed amending due to his health deteriorating,
Lotus talked me through what needed to be done re, social workers etc. The new care package was set up and ready to go within 3/4 hours.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
Thank you so much for sharing your experience with Lotus Home Care. We're delighted to hear that your dad has built such a positive relationship with his regular carer and that the team were able to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Leeds

from Freda C (Wife of Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Could you please ask carers to wear uniforms + pp6 i.e. aprons shoes covers + change of gloves. The majority don't wear them!
Thank you.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
Thank you for raising this concern. We will remind all carers that uniforms and full PPE (including aprons, shoe covers, and regular glove changes) must be worn at all times. Your feedback is…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Barnsley

from Chris R (Client) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have no complaints about the competence of the carers. However the rota is non-functioning. I chose Lotus on the basis that the carers calls would be 9am and 7pm, with occasional adjustments for appointments. Despite numerous phone calls the preparation of the rota has not met the times as agreed.
For example the rota has deviated from the agreed times by up to 3 hours regularly. Also adjustments requested by myself have not been initiated.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Barnsley
Thank you for your feedback. I'm pleased to hear that you're happy with the carers' professionalism, but I'm very sorry that the rota has not reflected the agreed call times. We understand how…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Wakefield

from Brian R (Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service we receive and carers,
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
Thank you so much for your kind feedback , we're delighted to hear that you're very happy with the service and our carers. Your support means a lot to us, and we'll be sure to share your comments with…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Rotherham

from Richard G (Client) assisted by family/friend published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I pay for 1 hrs care 3x per week. Only receive 20- 45 mins.
Time keeping not good, sometimes still in pyjamas late afternoon.
Carers are OK, but I'm not getting care I pay for. Have spoken to council and we are reducing my package to 45 mins.
Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Rotherham
Thank you for raising your concerns. I'm sorry to hear that the care provided hasn't met your expectations, particularly regarding timekeeping and personal care. This is not the standard we strive…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Calderdale and Kirklees

from Jan G (Son of Client) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers show understanding and compassion when interacting.
They arrive within expected time slots yet are flexible when required.
Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Calderdale and Kirklees
Thank you for your kind feedback. Were delighted to hear that our carers are meeting your expectations by showing understanding, compassion, and reliability. Punctuality and flexibility are both…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Rotherham

from E D (Client) assisted by family/friend published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cant fault anything, right from the start the whole team give 100%.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Rotherham
Thank you for your wonderful feedback. We're delighted to hear that you feel the whole team has given 100% right from the start. Your kind words mean a lot and will be shared with everyone involved.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Calderdale and Kirklees

from Raymond S (Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In our opinion you have an excellent care worker.
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
For example one
carer was quite happy to study bananas. We therefore consider month considerable increase pay and not just a bonus.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you very much for your feedback. We're really pleased to hear how highly you regard your care worker and the difference she is making. It's clear she is providing an excellent standard of…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Calderdale and Kirklees

from June S (Wife of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The times of visits should be breakfast 8-9, lunch 12-1 and tea 5-6.
The duration of the visits should be the same for both of us.
The council are in the progress of drawing up a 'care plan' of which we have never had a copy but hope to receive this very soon.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you for clarifying the visit times - breakfast 8-9, lunch 12-1 and tea 5-6 - we'll make sure these are followed.I also agree that the duration of visits should be the same for both of us to keep…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Hull

from L W (Daughter of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lot better than the other lot were.
Seem to be late a lot.
Seem to leave before the time is up on a regular basis.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Hull
Thanks for the feedback. Glad to hear things are a lot better compared to before.I'll make sure to address the lateness and early finishes with the team so we can keep the standards consistent.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Lotus Home Care Barnsley

from A R (Client) assisted by family/friend published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service provided by the carers is excellent, they are kind, friendly and very professional. During the extremely cold weather early in the year, one lady walked more than a mile to reach me when her car was stuck in snow. However the management of their time is less satisfactory with the times they
are allocated to arrive varying by as much as 90 minutes from the arranged time, particularly in the evening visit. The carers themselves are brilliant.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Barnsley
Thank you so much for your kind words about our carer's. We're delighted to hear that you find them kind, friendly, and professional , and we're especially proud of the dedication shown during the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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Frequently Asked Questions about Lotus Home Care Ltd

Costs for home care providers owned by Lotus Home Care Ltd

Average costs for home care provided by Lotus Home Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Lotus Home Care Ltd, based on 6 out of their 9 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £27.70
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Lotus Home Care Ltd own?

Lotus Home Care Ltd own 9 Agencies.

Which Lotus Home Care Ltd Agencies have the highest review score?

Lotus Home Care Wakefield, Lotus Home Care Hull & Lotus Home Care Leeds have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lotus Home Care Ltd to verify any information. View our terms and conditions. Lotus Home Care Ltd has a Basic Service – more info.