Home Care Providers Owned by Lotus Home Care Ltd
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Lotus Home Care Ltd Locations (9)
Lotus Home Care Barnsley
8.4
24 reviews
Business Innovation Centre, Innovation Way, Wilthorpe, Barnsley S75 1JL
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.65 / hour
Lotus Home Care Cumbria
Queen Street Offices, Penrith CA11 7XF
- Care Provided
- Dementia
Lotus Home Care Calderdale and Kirklees
8.3
7 reviews
Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax HX1 5ER
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.65 / hour
Lotus Home Care Darlington
Darlington Arena, Neasham Road, Hurworth Moor, Darlington DL2 1DL
Lotus Home Care Rotherham
9.1
20 reviews
Silkstone House, Pioneer Close, Wath-upon-Dearne, Rotherham S63 7JZ
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £24.72 / hour
Lotus Home Care Leeds
9.2
23 reviews
Bizspace Unit 1, Brooklands Court, Tunstall Road, Beeston, Leeds LS11 5HL
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.90 / hour
Lotus Home Care Wakefield
9.4
17 reviews
Unit 2, Navigation Yard, Wakefield WF1 5PQ
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.65 / hour
Lotus Home Care Hull
9.2
16 reviews
Unit 17, Newlands House, Inglemire Lane, Hull HU6 7TQ
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.65 / hour
Lotus Home Care Manchester
82 King Street, Manchester M2 4WQ
- Care Provided
- Dementia
Other Home Care Groups you may be interested in:
Lotus Home Care Ltd Reviews (107)
Reviews posted for members of Lotus Home Care Ltd
Review of
Lotus Home Care Hull
from June R (Wife of Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers were wonderful, compassionate, and cheerful. they were without doubt extremely knowledgeable. They were always on time and were very comforting people to have in my house.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Hull
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Review of
Lotus Home Care Rotherham
from R C (Son-in-law of Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Service ok.
Only issue is times and not sticking to times. 8:30 for breakfast and 10:30 for dinner is not acceptable.
This has been passed back to office many times and still same issues week after week.
Only issue is times and not sticking to times. 8:30 for breakfast and 10:30 for dinner is not acceptable.
This has been passed back to office many times and still same issues week after week.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Rotherham
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Review of
Lotus Home Care Rotherham
from Lynne T (Wife of Client) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I've been extremely lucky with my carers Blanche and Marie, Collete and emily all are amazing help to me admit Adil and Dominique. If only office would leave them alone and let them get on with the job they understand our needs perfectly. Though I do understand the pressure their all under.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Rotherham
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Review of
Lotus Home Care Leeds
from D K (Client) assisted by family/friend published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
On a weekly basis the rota does come out to us on a Thursday, this works quite well. As you appreciate, we do need to who is turning up at our door.
The main carer's are kind, well mannered and treat me with dignity and respect. They do arrive in good time and are very helpful with the required tasks.
The main carer's are kind, well mannered and treat me with dignity and respect. They do arrive in good time and are very helpful with the required tasks.
One carer in particular, Aaron, goes above and beyond his general duties and I do look forward to his visits.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Calderdale and Kirklees
from June S (Wife of Client) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
2.0 out of 5
In my opinion you do have some excellent carers. The rest come but are always asking "what can I do now". The excellent ones see what needs doing and do it.
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Review of
Lotus Home Care Calderdale and Kirklees
from S M (Client) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Excellent service.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Calderdale and Kirklees
from Pauline M (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Not all carers are pleasant and know what they are supposed to be doing. Some do not introduce themselves and wear the badges so you know who they are.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Wakefield
from Marlene H (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
When I have my main carer my experience is excellent, otherwise it's very hit and miss and I feel quite stressed as no one lets you know whats happening.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Leeds
from Simon S (Son-in-law of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care staff are excellent, friendly, professional + attentive. The coordinator manager is an excellent communicator and dealt with issues successfully. We have had issues with scheduling but seems resolved now.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Leeds
from S T (Daughter of Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used Lotus Home Care for just over a year and have been very pleased with the care given. My dad has a regular carer, this has allowed my dad to build up a lovely relationship with him and his carer has to know dad really well. When dads care package needed amending due to his health deteriorating,
Lotus talked me through what needed to be done re, social workers etc. The new care package was set up and ready to go within 3/4 hours.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Leeds
from Freda C (Wife of Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Could you please ask carers to wear uniforms + pp6 i.e. aprons shoes covers + change of gloves. The majority don't wear them!
Thank you.
Thank you.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Barnsley
from Chris R (Client) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I have no complaints about the competence of the carers. However the rota is non-functioning. I chose Lotus on the basis that the carers calls would be 9am and 7pm, with occasional adjustments for appointments. Despite numerous phone calls the preparation of the rota has not met the times as agreed.
For example the rota has deviated from the agreed times by up to 3 hours regularly. Also adjustments requested by myself have not been initiated.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Barnsley
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Review of
Lotus Home Care Wakefield
from Brian R (Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the service we receive and carers,
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Rotherham
from Richard G (Client) assisted by family/friend published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I pay for 1 hrs care 3x per week. Only receive 20- 45 mins.
Time keeping not good, sometimes still in pyjamas late afternoon.
Carers are OK, but I'm not getting care I pay for. Have spoken to council and we are reducing my package to 45 mins.
Time keeping not good, sometimes still in pyjamas late afternoon.
Carers are OK, but I'm not getting care I pay for. Have spoken to council and we are reducing my package to 45 mins.
Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Rotherham
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Review of
Lotus Home Care Calderdale and Kirklees
from Jan G (Son of Client) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers show understanding and compassion when interacting.
They arrive within expected time slots yet are flexible when required.
They arrive within expected time slots yet are flexible when required.
Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Rotherham
from E D (Client) assisted by family/friend published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cant fault anything, right from the start the whole team give 100%.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Rotherham
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Review of
Lotus Home Care Calderdale and Kirklees
from Raymond S (Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
In our opinion you have an excellent care worker.
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
For example one
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
For example one
carer was quite happy to study bananas. We therefore consider month considerable increase pay and not just a bonus.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Calderdale and Kirklees
from June S (Wife of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The times of visits should be breakfast 8-9, lunch 12-1 and tea 5-6.
The duration of the visits should be the same for both of us.
The council are in the progress of drawing up a 'care plan' of which we have never had a copy but hope to receive this very soon.
The duration of the visits should be the same for both of us.
The council are in the progress of drawing up a 'care plan' of which we have never had a copy but hope to receive this very soon.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Hull
from L W (Daughter of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A lot better than the other lot were.
Seem to be late a lot.
Seem to leave before the time is up on a regular basis.
Seem to be late a lot.
Seem to leave before the time is up on a regular basis.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Hull
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Review of
Lotus Home Care Barnsley
from A R (Client) assisted by family/friend published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The service provided by the carers is excellent, they are kind, friendly and very professional. During the extremely cold weather early in the year, one lady walked more than a mile to reach me when her car was stuck in snow. However the management of their time is less satisfactory with the times they
are allocated to arrive varying by as much as 90 minutes from the arranged time, particularly in the evening visit. The carers themselves are brilliant.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Barnsley
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Frequently Asked Questions about Lotus Home Care Ltd
Costs for home care providers owned by Lotus Home Care Ltd
Average costs for home care provided by Lotus Home Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Lotus Home Care Ltd, based on 6 out of their 9 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £27.70 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Lotus Home Care Ltd own?
Lotus Home Care Ltd own 9 Agencies.
Which Lotus Home Care Ltd Agencies have the highest review score?
Lotus Home Care Wakefield, Lotus Home Care Hull & Lotus Home Care Leeds have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lotus Home Care Ltd to verify any information. View our terms and conditions. Lotus Home Care Ltd has a Basic Service – more info.