Home Care Providers Owned by Lotus Home Care Ltd in West Yorkshire
Only the locations & reviews in West Yorkshire for Lotus Home Care Ltd are showing below.
View the details of all 9 locations (with 107 reviews) owned by Lotus Home Care Ltd
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Lotus Home Care Ltd Locations in West Yorkshire (3)
Lotus Home Care Calderdale and Kirklees
8.3
7 reviews
Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax HX1 5ER
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.65 / hour
Lotus Home Care Leeds
9.2
23 reviews
Bizspace Unit 1, Brooklands Court, Tunstall Road, Beeston, Leeds LS11 5HL
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26.90 / hour
Lotus Home Care Wakefield
9.4
17 reviews
Unit 2, Navigation Yard, Wakefield WF1 5PQ
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.65 / hour
Other Home Care Groups you may be interested in:
Lotus Home Care Ltd Reviews in West Yorkshire (47)
Reviews posted for members of Lotus Home Care Ltd
Review of
Lotus Home Care Leeds
from D K (Client) assisted by family/friend published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
On a weekly basis the rota does come out to us on a Thursday, this works quite well. As you appreciate, we do need to who is turning up at our door.
The main carer's are kind, well mannered and treat me with dignity and respect. They do arrive in good time and are very helpful with the required tasks.
The main carer's are kind, well mannered and treat me with dignity and respect. They do arrive in good time and are very helpful with the required tasks.
One carer in particular, Aaron, goes above and beyond his general duties and I do look forward to his visits.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Calderdale and Kirklees
from June S (Wife of Client) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
2.0 out of 5
In my opinion you do have some excellent carers. The rest come but are always asking "what can I do now". The excellent ones see what needs doing and do it.
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Review of
Lotus Home Care Calderdale and Kirklees
from S M (Client) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Excellent service.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Calderdale and Kirklees
from Pauline M (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Not all carers are pleasant and know what they are supposed to be doing. Some do not introduce themselves and wear the badges so you know who they are.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Wakefield
from Marlene H (Client) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
When I have my main carer my experience is excellent, otherwise it's very hit and miss and I feel quite stressed as no one lets you know whats happening.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Leeds
from Simon S (Son-in-law of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care staff are excellent, friendly, professional + attentive. The coordinator manager is an excellent communicator and dealt with issues successfully. We have had issues with scheduling but seems resolved now.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Leeds
from S T (Daughter of Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used Lotus Home Care for just over a year and have been very pleased with the care given. My dad has a regular carer, this has allowed my dad to build up a lovely relationship with him and his carer has to know dad really well. When dads care package needed amending due to his health deteriorating,
Lotus talked me through what needed to be done re, social workers etc. The new care package was set up and ready to go within 3/4 hours.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Leeds
from Freda C (Wife of Client) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Could you please ask carers to wear uniforms + pp6 i.e. aprons shoes covers + change of gloves. The majority don't wear them!
Thank you.
Thank you.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Wakefield
from Brian R (Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the service we receive and carers,
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Calderdale and Kirklees
from Jan G (Son of Client) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers show understanding and compassion when interacting.
They arrive within expected time slots yet are flexible when required.
They arrive within expected time slots yet are flexible when required.
Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Calderdale and Kirklees
from Raymond S (Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
In our opinion you have an excellent care worker.
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
For example one
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
For example one
carer was quite happy to study bananas. We therefore consider month considerable increase pay and not just a bonus.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Calderdale and Kirklees
from June S (Wife of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The times of visits should be breakfast 8-9, lunch 12-1 and tea 5-6.
The duration of the visits should be the same for both of us.
The council are in the progress of drawing up a 'care plan' of which we have never had a copy but hope to receive this very soon.
The duration of the visits should be the same for both of us.
The council are in the progress of drawing up a 'care plan' of which we have never had a copy but hope to receive this very soon.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
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Review of
Lotus Home Care Leeds
from D D (Client) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers that Lotus have provided for me have always been punctual professional and friendly.
In previous months they have been quick to notice that I needed an ambulance which ultimately saved my life.
In previous months they have been quick to notice that I needed an ambulance which ultimately saved my life.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Leeds
from John H (Client) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
It is difficult for my wife and I to build up a rapport with the carers as we do not see the same ones regularly enough. We use the app to make plans for the week ahead with the carers. My wife has had some family issues and has spoken to the designated carer only to find it has been another carer who
has attended and has not been aware of the change of needs if my wife is not present.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Wakefield
from Danny G (Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My excellent experience:
For almost three years, I have been one of my carers clients. She is an outstanding carer and I really appreciate her support. She has many great qualities. Foremost amongst these are her patient, altruistic and compassionate nature. Her conscientious attention to detail while
For almost three years, I have been one of my carers clients. She is an outstanding carer and I really appreciate her support. She has many great qualities. Foremost amongst these are her patient, altruistic and compassionate nature. Her conscientious attention to detail while
supporting me always makes me feel respected and valued. She is particularly adept at supporting me to attend and access activities in my local community. For example, she supports me to engage in gardening activities with a local gardening group. She also provides me with excellent sighted guidance on walks as I am visually impaired. In my opinion, she is the best carer in the company and it is a privilege to be cared for by her.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Wakefield
from Wendy B (Daughter of Client) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with all the carers that look after my mum they know exactly what is needed they explain what they are doing as they go along.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Wakefield
from C S (Husband of Client) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
.. in all working groups there is a range of abilities. In this case all the staff are satisfactory to good to occasionally excellent, very industrious, intelligent, kind, caring and very respectful. They all engage well with the person being cared for, jollying them along when the mood of the client
is awkward, to ease the situation as appropriately to succeed in giving the required. The carers always work in harmony with the client's husband acting as their assistant.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Wakefield
from Allan K (Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All carers are polite, helpful kind to me and my wife the majority of carers understand my needs and always have time for me, they are well dressed wearing protective clothing at all times. The few minutes chat is always welcome as is the help given to start the day.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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Review of
Lotus Home Care Leeds
from S B (Daughter of Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Organised team, access to open pass very helpful.
Carers are professional, kind and caring. They have taken the time to get to know our father and listen to his stories.
House always clean and tidy.
Carers are professional, kind and caring. They have taken the time to get to know our father and listen to his stories.
House always clean and tidy.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Leeds
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Review of
Lotus Home Care Wakefield
from G H (Son of Client) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What really makes care providers shine in end of life situations is when they excel at everything in showing compassion and care to the people they're supporting. Although our relationship was only short, the support we received from both management and the actual carer was exemplary. The carer couldn't
do enough - my parents need reassurance within an unusual situation - everyone warmed to her really quickly. Thank you for everything you've done.
Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Wakefield
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