Care Provided by Lotus Home Care Calderdale and Kirklees
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Lotus Home Care Calderdale and Kirklees for full pricing details and T&Cs.
Contact Lotus Home Care Calderdale and Kirklees to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Lotus Home Care Ltd
- Private Owned
Person in charge
- Aliesha Highley (Registered Manager)
Are you the Owner/Manager of Lotus Home Care Calderdale and Kirklees?View your Advertising Options
Lotus Home Care Calderdale and Kirklees Reviews (8)
8.5
Lotus Home Care Calderdale and Kirklees has a Review Score of 8.5 (8.529) out of 10, based on 8 reviews in the last 2 years.
Over all time Lotus Home Care Calderdale and Kirklees has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lotus Home Care Calderdale and Kirklees
Loading...
Review from James G (Husband of Client) published on 15 May 2026 Submitted via Postal Card•
Overall Experience
The care my wife is and has received is nothing short of 5 star, with one carer in particular (Margaret). Definitely a 6 star.
The care my wife is and has received is nothing short of 5 star, with one carer in particular (Margaret). Definitely a 6 star.
↩Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Calderdale and Kirklees
Thank you so much for your wonderful feedback. We are truly delighted to hear that you and your wife have been so happy with the care and support provided.
Your kind words mean a great deal to us, and we will be sure to pass on your lovely comments to Margaret. She is a valued member of our...
Thank you so much for your wonderful feedback. We are truly delighted to hear that you and your wife have been so happy with the care and support provided.
Your kind words mean a great deal to us, and we will be sure to pass on your lovely comments to Margaret. She is a valued member of our team, and we know she will be thrilled to hear how much her care and dedication have been appreciated.
Thank you again for taking the time to share your experience
Review from June S (Wife of Client) published on 7 October 2025 Submitted via Postal Card•
Overall Experience
In my opinion you do have some excellent carers. The rest come but are always asking "what can I do now". The excellent ones see what needs doing and do it.
In my opinion you do have some excellent carers. The rest come but are always asking "what can I do now". The excellent ones see what needs doing and do it.
Review from S M (Client / Service User) published on 1 October 2025 Submitted via Postal Card•
Overall Experience
Excellent service.
Excellent service.
↩Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you for your kind words , this will be passed onto the team .
Review from Pauline M (Client / Service User) published on 26 September 2025 Submitted via Postal Card•
Overall Experience
Not all carers are pleasant and know what they are supposed to be doing. Some do not introduce themselves and wear the badges so you know who they are.
Not all carers are pleasant and know what they are supposed to be doing. Some do not introduce themselves and wear the badges so you know who they are.
↩Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you for bringing this to our attention. We're sorry to hear about these experiences. All carers should introduce themselves, wear identification, and be clear about their duties. We'll remind our team of these standards and work to ensure every visit feels professional and respectful."
Review from Jan G (Son of Client) published on 4 September 2025 Submitted via Postal Card•
Overall Experience
All carers show understanding and compassion when interacting.
They arrive within expected time slots yet are flexible when required.
All carers show understanding and compassion when interacting.
They arrive within expected time slots yet are flexible when required.
↩Reply from Lyndsay Armitage, Head Of Compliance at Lotus Home Care Calderdale and Kirklees
Thank you for your kind feedback. Were delighted to hear that our carers are meeting your expectations by showing understanding, compassion, and reliability. Punctuality and flexibility are both important to us, and were glad that our team has been able to support you effectively. Your comments are greatly appreciated and will be shared with the team.
Review from Raymond S (Client / Service User) published on 28 August 2025 Submitted via Postal Card•
Overall Experience
In our opinion you have an excellent care worker.
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
For example...
In our opinion you have an excellent care worker.
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
She is head and shoulders above the bust of the rest. She instantly knows and she's what is required and gets on completing the tasks. The majority of the rest seem happy to do the minimum and spend their time viewing their phones.
For example one carer was quite happy to study bananas. We therefore consider month considerable increase pay and not just a bonus.
↩Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you very much for your feedback. We're really pleased to hear how highly you regard your care worker and the difference she is making. It's clear she is providing an excellent standard of care.I'll make sure your comments are passed on to her, as well as to the wider team. We also take note...
Thank you very much for your feedback. We're really pleased to hear how highly you regard your care worker and the difference she is making. It's clear she is providing an excellent standard of care.I'll make sure your comments are passed on to her, as well as to the wider team. We also take note of your concerns about other carers and their use of time, and this will be addressed to ensure consistency in the level of care provided. We really value your input, as it helps us improve both for staff and for those receiving care.
Review from June S (Wife of Client) published on 28 August 2025 Submitted via Postal Card•
Overall Experience
The times of visits should be breakfast 8-9, lunch 12-1 and tea 5-6.
The duration of the visits should be the same for both of us.
The duration of the visits should be the same for both of us.
The council are in the progress of drawing up a 'care plan' of which we have never had a copy but hope to receive this very soon.
The times of visits should be breakfast 8-9, lunch 12-1 and tea 5-6.
The duration of the visits should be the same for both of us.
The duration of the visits should be the same for both of us.
The council are in the progress of drawing up a 'care plan' of which we have never had a copy but hope to receive this very soon.
↩Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you for clarifying the visit times - breakfast 8-9, lunch 12-1 and tea 5-6 - we'll make sure these are followed.I also agree that the duration of visits should be the same for both of us to keep things consistent. Thank you for your feedback .
Review from Julie H (Client / Service User) published on 27 November 2024 Submitted via Website•
Overall Experience
Have had Lotus Home Care staff for the past 8 months. Seem to have settled into a core team that we see regularly with occasional others to support familiar faces if needed.
Love how staff engage with elderly Mum. She responds well to their engagement which is lovely to see and hear.
Love how staff engage with elderly Mum. She responds well to their engagement which is lovely to see and hear.
They have...
Have had Lotus Home Care staff for the past 8 months. Seem to have settled into a core team that we see regularly with occasional others to support familiar faces if needed.
Love how staff engage with elderly Mum. She responds well to their engagement which is lovely to see and hear.
They have managed and supported me as Mum's condition has deteriorated. Discussing their feelings about what's needed or possible but always leaving it to me to decide and I value their input.
Love how staff engage with elderly Mum. She responds well to their engagement which is lovely to see and hear.
They have managed and supported me as Mum's condition has deteriorated. Discussing their feelings about what's needed or possible but always leaving it to me to decide and I value their input.
Iv been able to engage with the office and have my requests clearly added to call duties. Interactions between the office, the carers visiting and me have always been good. Thank you
↩Reply from gerry petts, Customer Experience Quality Officer at Lotus Home Care Calderdale and Kirklees
Thank you for taking the time to leave such a lovely review - this will also be passed to your carers too. We are pleased to hear that you are happy with the support that you are receiving from Lotus Home Care. Our team is dedicated to delivering personalised and compassionate care with love and will continue to make a positive difference, in Halifax and Calderdale.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 February 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Lotus Home Care Calderdale and Kirklees.
Awards / Recognitions (1)
- 05 Apr 2018Recipient: Lotus Home Care Ltd
Accreditations
There are no accreditations posted yet for Lotus Home Care Calderdale and Kirklees.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Lotus Home Care Calderdale and Kirklees
How many Carers does Lotus Home Care Calderdale and Kirklees employ?
Lotus Home Care Calderdale and Kirklees employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lotus Home Care Calderdale and Kirklees to verify any information. View our terms and conditions. Lotus Home Care Calderdale and Kirklees has a Basic Service -what a Basic Service includes.