Care Provided by My Homecare Herts, Beds & Bucks
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
We also provide 45 min calls. please contact us for a price guide.
The price(s) shown are provided by the agency. Contact My Homecare Herts, Beds & Bucks for full pricing details and T&Cs.
Contact My Homecare Herts, Beds & Bucks to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Group / Owner
- My Homecare
- Private Owned
Person in charge
- Victor Mashiri (Branch Care Manager)
Are you the Owner/Manager of My Homecare Herts, Beds & Bucks?View your Advertising Options
My Homecare Herts, Beds & Bucks Reviews (16)
Over all time My Homecare Herts, Beds & Bucks has 16 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to My Homecare Herts, Beds & Bucks
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Review from D V (Client / Service User) published on 29 April 2024 Submitted via Postal Card•
Overall Experience
It's okay at the moment. I would prefer carers come before 8.30 am and Saturday for lunch call around 10.30 - 11.00 am please.
It's okay at the moment. I would prefer carers come before 8.30 am and Saturday for lunch call around 10.30 - 11.00 am please.
Review from Y P (Client / Service User) published on 22 April 2024 Submitted via Postal Card•
Overall Experience
The service has been fully satisfactory so far. Everything is going well and smoothly. Nothing to complain about.
The service has been fully satisfactory so far. Everything is going well and smoothly. Nothing to complain about.
Review from A T (Client / Service User) published on 19 April 2024 Submitted via Postal Card•
Overall Experience
Everything is going ok with the carers. I get on well with my carers. Generally happy with the care, no complaints.
Everything is going ok with the carers. I get on well with my carers. Generally happy with the care, no complaints.
Review from Matt J (Husband of Client) published on 11 April 2024 Submitted via Website•
Overall Experience
The company has employed new staff and this has had a massive positive effect on the service provided. Visits are on time and extended for the agreed amount of time. Whilst all staff and carers carry out their duties in an efficient and professional manner, there are staff who exceed our...
The company has employed new staff and this has had a massive positive effect on the service provided. Visits are on time and extended for the agreed amount of time. Whilst all staff and carers carry out their duties in an efficient and professional manner, there are staff who exceed our expectations and supply a level of care which is outstanding.
Communication from senior members of staff is excellent.
Communication from senior members of staff is excellent.
Overall the company genuinely tries to provide a good service and achieves this on a regular ongoing basis.
↩Reply from Ewelina Bednarowska, Registered Manager at My Homecare Herts, Beds & Bucks
Thank you for your positive feedback! We're thrilled to hear that we have made such a significant impact on the service we provide. We're committed to maintaining this high standard and ensuring that all our clients receive exceptional care. Your recognition means a lot to us, and we look forward to continuing to exceed your expectations.
Review from S K (Mother of Client) published on 15 May 2023 Submitted via Postal Card•
Overall Experience
My son has learning difficulties and autism and has required support since January. I have found the staff always helpful if any issues arise. The care worker always comes on time and has really engaged with my son, taking him out for the day. If there is an issue with my son's behaviour the care...
My son has learning difficulties and autism and has required support since January. I have found the staff always helpful if any issues arise. The care worker always comes on time and has really engaged with my son, taking him out for the day. If there is an issue with my son's behaviour the care worker has been able to handle it well with a good outcome.
↩Reply from Dominic A, Operations Manager at My Homecare Herts, Beds & Bucks
We sincerely appreciate you taking the time to review our services, we are grateful for your positive feedback and will endeavour to continue to provide the service your son deserves. Thank you.
Review from C S (Godson of Client) published on 11 May 2023 Submitted via Website•
Overall Experience
I'd like to thank the carers and staff for forever providing a professional and reassuring service to my God mum, It has allowed us to worry less about her well-being, thank you My Homecare once again.
I'd like to thank the carers and staff for forever providing a professional and reassuring service to my God mum, It has allowed us to worry less about her well-being, thank you My Homecare once again.
↩Reply from Dominic A, Operations Manager at My Homecare Herts, Beds & Bucks
Thank you for your feedback. We always appreciate it when our clients take the time to review our service and give us feedback, positive or negative, as this is one of the best ways for us to learn what is working well for our clients and what needs to be improved.
Review from Jane M (Wife of Client) published on 9 May 2023 Submitted via Website•
Overall Experience
My Homecare has been providing care for my husband for the past two years. The carers are lovely and very helpful, nothing is too much trouble and they go out of their way to meet all of my husband's needs. They prove great care and ensure the well-being of my husband at all times. The team in the...
My Homecare has been providing care for my husband for the past two years. The carers are lovely and very helpful, nothing is too much trouble and they go out of their way to meet all of my husband's needs. They prove great care and ensure the well-being of my husband at all times. The team in the office are also kind and helpful, they are always at the end of the phone and contact me straight away if there are any concerns. I cannot recommend My Homecare highly enough.
↩Reply from Dominic A, Operations Manager at My Homecare Herts, Beds & Bucks
We very much appreciate the feedback you have left for us. We hope that we can continue to provide the service to you and your family's satisfaction.
Review from D B (Client / Service User) published on 2 November 2021 Submitted via Postal Card•
Overall Experience
Very pleased with all My Homecare carers that come.
Very pleased with all My Homecare carers that come.
↩Reply from Victor Mashiri, Registered Manager at My Homecare Herts, Beds & Bucks
Thank you for your positive feedback, we really appreciate you taking the time to review our services.
Review from David F (Client / Service User) published on 28 October 2021 Submitted via Postal Card•
Overall Experience
I am extremely likely to recommend this service to my brother who lives alone and needs home care.
I am extremely likely to recommend this service to my brother who lives alone and needs home care.
↩Reply from Victor Mashiri, Registered Manager at My Homecare Herts, Beds & Bucks
Thank you for taking the time to leave us such a great review. We appreciate you recommending our services in your comments and we're happy to hear that you are satisfied with the care and support you receive from us.
Review from Paul G (Son of Client) published on 25 June 2020 Submitted via Website•
Overall Experience
When my mother's health deteriorated I was very keen to get her some additional help and My Homecare (Herts, Beds & Bucks) was recommended. The service was always excellent with carers arriving punctually and fulfilling all the tasks professionally and with a great deal of care. All of the carers...
When my mother's health deteriorated I was very keen to get her some additional help and My Homecare (Herts, Beds & Bucks) was recommended. The service was always excellent with carers arriving punctually and fulfilling all the tasks professionally and with a great deal of care. All of the carers engaged well with mum and when necessary contacted me promptly too. Nothing was too much trouble and it was very helpful having mum's timetable emailed to me weekly so that I could warn her when the carers were due. When mum's situation deteriorated My Homecare was able to double up the number of visits instantly - a very pleasing response at a difficult time. All the carers were exemplary and the team leader was also always available. Thank you!
↩Reply from Peju Akintomide, Director at My Homecare Herts, Beds & Bucks
We would all like to express our sincere gratitude for your very lovely review. It was been our absolute pleasure providing care for your Mum over the past few months, and we wish you both all the best for the future.Kind Regards,
My Homecare Team
Review from A H (Daughter of Client) published on 3 March 2020 Submitted via Postal Card•
Overall Experience
From commencement of service, there has always been an open line of communication. Any issues are able to be sorted out quickly either by myself on behalf of my father or at the care teams request.
From commencement of service, there has always been an open line of communication. Any issues are able to be sorted out quickly either by myself on behalf of my father or at the care teams request.
Review from Margret C (Client / Service User) published on 20 February 2020 Submitted via Postal Card•
Overall Experience
I am so impressed with the quality of care provided to me. I am treated with the utmost respect and dignity. All carers are kind and understanding. The management team is magnificent. If there is ever an issue, we discuss it immediately and it is resolved. I have had a few care agencies over the...
I am so impressed with the quality of care provided to me. I am treated with the utmost respect and dignity. All carers are kind and understanding. The management team is magnificent. If there is ever an issue, we discuss it immediately and it is resolved. I have had a few care agencies over the past few years and My Homecare is by far the best!
Review from K B (Client / Service User) published on 16 May 2019 Submitted via Postal Card•
Overall Experience
An excellent service carried out by professional and friendly staff. The morning visit always start the day off very well. They are encouraging, supportive, like friends looking out for your best interests. I am very grateful for all their care and concern. Many thanks.
An excellent service carried out by professional and friendly staff. The morning visit always start the day off very well. They are encouraging, supportive, like friends looking out for your best interests. I am very grateful for all their care and concern. Many thanks.
Review from H A (Wife of Client) published on 15 May 2019 Submitted via Postal Card•
Overall Experience
A very professional, friendly and reliable service.
Totally dependable to date. Consideration for clients safety and well being at all times.
A very professional, friendly and reliable service.
Totally dependable to date. Consideration for clients safety and well being at all times.
Review from B W (Wife of Client) published on 20 February 2019 Submitted via Postal Card•
Overall Experience
Always a pleasure to see the carers, so helpful in so many ways.
Always a pleasure to see the carers, so helpful in so many ways.
Review from Patricia B (Client / Service User) published on 29 November 2018 Submitted via Postal Card•
Overall Experience
Very pleased with the help also friendly chats. A good relationship and look forward to the visits.
Very pleased with the help also friendly chats. A good relationship and look forward to the visits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about My Homecare Herts, Beds & Bucks
How many Carers does My Homecare Herts, Beds & Bucks employ?
My Homecare Herts, Beds & Bucks employs 18 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Herts, Beds & Bucks to verify any information. View our terms and conditions. My Homecare Herts, Beds & Bucks has a Basic Service -what a Basic Service includes.