Radfield Home Care Wakefield & Huddersfield

Although my need for the services of Radfield Home Care was for a short period only (five and a half weeks), from the initial contact to the final days of care, I found the office staff and carers to be professional, caring, flexible and understanding of my needs. I would confidently use their service again, should the need arise.

The carers at Radfield Home Care are very professional and friendly, they really prioritise clients and have their welfare at the heart of every visit. They are easy to talk to and I feel comfortable discussing any concerns.

Thank you to our two carers (but I'm sure there are far more of you who were involved!) It was wonderful to know that you were there to support us at a very stressful time and to know that my aunt and uncle are in safe hands with your wonderful carers.

I would not hesitate to recommend Radfield Home Care, they are superb. All of the staff, including the managers, admin team and carers, are friendly, helpful and responsive to Mum's needs. Well done Radfield and thank you very much.

It is difficult to leave a vulnerable family member in the care of strangers, to trust the care will be of the standard you would want. We can't praise Radfiedl enough - we trust them completely. The staff members are wonderful; they are genuinely caring and helpful and treat our family members with such respect. They are also always on hand to help and support us too if needed. As we settled into a routine, any feedback given was dealt with promptly - amazing service.

My parents-in-law are absolutely delighted with the care provided by Radfield Home Care staff, and regardless of whether or not they are regular carers, they speak highly of the service they provide. They also appreciate that the staff are happy to chat and get to know them as individuals, as well as acknowledging that they come as a team! My parents feel that they have not just met someone who helps them and cares for them but also has met some good friends.

I find that the staff are very caring, helpful and professional. Also usually very cheerful.

Very happy with the service, would not hesitate to use Radfield again if needed. The care and dedication to the tasks at hand were exemplary, and feedback, etc. very good. No complaints whatsoever. Thanks again.

Within the company's remit, there is nothing too much trouble to offer help with during the home care service and completed with great professionalism. My husband was looked after very well twice a day for several days giving us both an immense amount of security and peace of mind. An excellent care provider. Thank you all at Radfield Home Care!

This is the third company that I have used for my partner and it is by far the best. The staff are always polite, friendly and efficient when I contact them and deal quickly with any requirements that we have. The care/support given to my partner is always given with respect and consideration. The company do their best in trying times to maintain continuity in both carers and timings of visits.

My experience of Radfield Home Care has never been less than positive. The care staff live up to their description - carers. They are efficient with an always positive attitude to my wife and myself. They are respectful to my wife and myself in a friendly and not too formal attitude. My wife is in my view in the best of care.

Very impressed with the care provided and organised arrangements. Very responsive and understanding. Very pleased we found Radfield, it's a weight off our minds.

In fairness, we haven't much to benchmark against, not having used a home care provider before. From day 1 though we have been pleased with our interactions and have no complaints.

I have been with Radfield only since the 29th November 2021. I was immediately impressed by the efficient and cheerful disposition of the carers. There were a few teething troubles to begin with but these were sorted out very quickly. I would not hesitate in recommending the company to anyone.

Carers are found to be always caring and eager to please. Almost always punctual but sometimes have different work schedule to those supplied to the client. Clients' schedules are sometimes not received before a visit.

My mother has Alzheimer's and has recently moved in with me. Earlier this year we both caught Covid. This revealed that we needed help.

My brother sourced Radfield. He was impressed with the management team who were extremely helpful. They were able to pick up after the emergency team left us.

Since then the lovely ladies have called every morning to get mum up, washed, and dressed. Bless them they then tidy her bedroom and empty the commode.

They have all been polite, caring, and respectful to mum. She enjoys their visits immensely and looks forward to chatting with them.

I have nothing but praise for our lovely ladies. Having been a "Care Bear" myself in care homes and private homes I know how hard a job this is. They are always cheerful, always ready to chat and mum thinks of them as family.

She's happy, so we are happy and would have no hesitation in recommending them to anyone else who needs help. They have certainly made our lives easier and much less stressful.

Thank you ladies

I have been receiving care from Radfield for almost a year now. Whilst there has been quite a high turnover of staff, I have always received good service from them. If I have needed to review my care call package they are helpful and obliging, even when I know the care sector is in crisis at the moment! Staff receive good training and are willing to learn new skills to help the client.

The carers were lovely, kind and patient so Mum settled into the new routine very quickly. I would highly recommend the service.

We have been absolutely delighted with the quality of care provided by Radfield for my father. The carers are very professional, helpful and kind. The administration is very efficient and the app is a wonderful idea. It means that I can check after each visit to get a professional opinion as to how he is which is great for my peace of mind. With a reliable care system like Radfield, it means that Dad can stay in his own home and continue to live independently, which is what he wants to do.

I have built my trust in them very quickly and cannot praise or thank them enough.

Radfield Care has provided at home care to my relative since September last year and I cannot recommend them highly enough. The whole process of setting up the service was straight forward. With 4 visits a day 7 days a week this meant a number of different carers visited and without exception, each one was caring, respectful, supportive and focused in helping my relative. That they genuinely care for their clients is very clear from the first visit and the ease and speed with which they all built a relationship of trust and friendship with my relative is impressive. They really are lovely people. The detailed feedback given via their app is massively helpful and reassuring to the family. There is always someone available to speak to with regard to questions as well as offering a comforting chat if needed. At a time that can be so difficult for families for so many reasons they all provide a huge comfort.