Our pricing is personalised based on your individual needs, determined during a comprehensive care consultation.
These prices are only a guideline, please contact Radfield Home Care Wakefield & Huddersfield to find out the exact price for your requirements.
Radfield Home Care Wakefield & Huddersfield has a Review Score of 9.9 (9.904) out of 10, based on 21 reviews in the last 2 years.
Over all time Radfield Home Care Wakefield & Huddersfield has 86 reviews.
5.0 out of 5
Thank you so much for your very kind review of our care services. I am pleased that our care professionals are efficient and have a cheerful disposition - we are very proud of our fantastic team. I will ensure your feedback is shared with the wider team. With very best wishes, Jackie.
5.0 out of 5
Many thanks for your very kind review of our care services. I am pleased that our care professionals are caring and eager to please. I am sorry that sometimes the carer may change to the planned schedule, this happens when we have had a short notice absence. We do try to ring clients to make them aware of any changes, however, sometimes it's not always possible. I will ensure your feedback is passed onto our office team to look at what we can do to improve this. With very best wishes, Jackie.
5.0 out of 5
My brother sourced Radfield. He was impressed with the management team who were extremely helpful. They were able to pick up after the emergency team left us.
Since
They have all been polite, caring, and respectful to mum. She enjoys their visits immensely and looks forward to chatting with them.
I have nothing but praise for our lovely ladies. Having been a "Care Bear" myself in care homes and private homes I know how hard a job this is. They are always cheerful, always ready to chat and mum thinks of them as family.
She's happy, so we are happy and would have no hesitation in recommending them to anyone else who needs help. They have certainly made our lives easier and much less stressful.
Thank you ladies
Thank you so much for your lovely, kind review. I am so pleased we are able to support your mum and provide peace of mind to you and your family. With very best wishes.
4.0 out of 5
Thank you so much for your lovely review - I will share your comments with the team. With very best wishes.
5.0 out of 5
Thank you so much for your lovely review of our care services, it is very much appreciated. With very best wishes, Jackie
5.0 out of 5
Thank you so much for your very kind review, which I will share with the team. It’s our pleasure to support your dad and promote his independence at home.
5.0 out of 5
Thank you so much for your lovely review, it is much appreciated. With very best wishes, Jackie
5.0 out of 5
Thank you so much for your very kind review, it really is fantastic to receive such wonderful feedback regarding our care professionals and office team. We pride ourselves on delivering genuine, caring, personalised support to our clients and their families, it was our pleasure to be able to support and help you and your loved one throughout your time with us. Wishing you all the very best, many thanks.
4.0 out of 5
Many thanks for taking the time to submit a review, it is much appreciated. It is our pleasure to be able to help, I am pleased you are happy with our care services, as we strive to provide the best care and support at all times.
4.0 out of 5
Thank you so much for taking the time to review our care service, it is much appreciated. I am pleased that you and your mum are happy with our care service and that you have found our team to be flexible and accommodating. It's our pleasure to be able to support your mum and it's wonderful to hear she has a good relationship with her care professionals and is happy with the standard of care provided. Thanks again for your feedback, I will ensure it is shared with the team.
5.0 out of 5
Thank you so much for your lovely review, it is much appreciated. I am pleased you and your mum are happy with our care service and that you have both found the process flexible and easy to change when needed. Thanks again for taking the time to feedback on our service, I will ensure it is shared with the rest of the team.
4.0 out of 5
Many thanks for taking the time to review our care services, it is much appreciated. I am pleased that you and your dad are happy with our service, it's our pleasure to be able to assist. We use a digital care planning system, where care staff update their care notes on their phone or iPad whilst visiting your dad. I'm glad it helps being able to access your dad's care notes to see how he is doing on a daily basis, technology really is a wonderful thing!
We regularly review the quality of care notes and provide feedback and training to any staff where we feel they could improve. We also regularly audit our staff timekeeping and attendance and will address any issues identified promptly. Thank you for sharing your feedback with us, we will contact you directly to discuss this further. We strive to provide the highest standard of care at all times and will make any necessary changes or improvements as needed. Thanks again for your feedback.
5.0 out of 5
Thank you so much for taking the time to review our care service, it is much appreciated. With very best wishes.
4.0 out of 5
Thank you so much for your very kind review, it is much appreciated. Best wishes, Jackie.
5.0 out of 5
Thank you for your very kind review; we appreciate it very much. Best wishes.
4.0 out of 5
Thank you for your very positive review and feedback of our care services, it is very much appreciated.
We use a digital system, the care plan and tasks are accessed by care professionals via their smartphone whilst delivering care and support.
This ensures they can access an up-to-date, person-centred care plan tailored to meet every client's individual needs and wishes. Care professionals do update and document the tasks completed at each care (very briefly). This is something that is done for all of our clients at every care call and forms an important part of care delivery, to ensure care is delivered safely and as per your wishes.
We appreciate you taking the time to provide your feedback to us and we will, of course, take this on board. We will contact you directly to discuss this further to ensure any issues are addressed promptly and to your satisfaction. Kind Regards.
5.0 out of 5
Thank you so much for providing a review of our care services to your mother. It's our pleasure to help and support your mother and especially so in these challenging times. With very best wishes.
5.0 out of 5
Many thanks for taking the time to submit a review of the care services provided. We really appreciate your positive feedback and will share this with our care team. Best wishes.
5.0 out of 5
Thank you for taking the time to review our care services, it is much appreciated, we are very pleased that your father-in-law is happy with our care services. Best wishes.
5.0 out of 5
Thank you so much for your very kind and thoughtful review of our care services. We are really pleased that your mum is happy with our service. It's an absolute pleasure to support your mum and we are glad that we can provide additional reassurance and support in these difficult and challenging times that we are all facing. Many thanks and best wishes Jackie
The Review Score of 9.9 (9.904) out of 10 for Radfield Home Care Wakefield & Huddersfield is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Wakefield & Huddersfield is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Jackie, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout her career. Jackie has also managed a Sheltered Housing Scheme for a number of years providing independent living, care and support to older residents and this experience has driven her ambition and inspiration to provide an outstanding care and support service to older people in their own homes.
Jackie, also a wonderful mum to her two sons Tom and Sam, has always had a passion for making a difference to people’s lives. Jackie explains, “Owning and operating your own business enables us to have control over the quality of services we provide. My husband and I have both previously worked for employers where we have had limited decision-making power regarding the quality of services that were provided and by running our own business, we will have full control over the strategic direction of the business and ensuring that the quality of services remains outstanding.”
Mark, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout his career.
Mark explains, “We both enjoy working with people and have a commitment to treating people as we would want to be treated ourselves. We understand the importance of maintaining independence and choice and being empowered to live your life as you would wish in your own home and community.
We also want to be an employer of choice in the community and for our workplace to be a positive, supportive environment and a pleasant place to be, offering great career opportunities as we grow our business.
We live in the local area and our office in Ossett is central to the communities we will be supporting and caring for. Our children, both at school in Ossett, are our inspiration for undertaking this new venture, and we look forward to establishing our business within our local community, and being a positive role model for them.”
Gemma is the registered care manager for the Radfield Home Care Wakefield and Dewsbury office and has worked in the care sector for over 13 years.
Gemma commenced her career as an administrator and soon became involved in supporting the delivery and coordination of care.
Gemma very quickly progressed into her first management role in 2014 as a service manager. After taking a short career break to spend time with her family, she stepped back into a management role a year later, gaining her CQC Registration. Her career in care has offered her great flexibility to balance work with family life.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Wakefield & Huddersfield to verify any information. View our terms and conditions. Radfield Home Care Wakefield & Huddersfield has an Enhanced Service - more info.
