Radfield Home Care Wakefield & Huddersfield

Radfield Home Care do their utmost to provide me with the best possible care, they make regular contact to discuss my overall care and if I am satisfied with the service they provide. The staff are friendly and caring and I enjoy their company.

The carers have been very supportive of our mother and this has helped to raise her mood and her overall wellbeing. The staff have achieved this by interacting with her to ensure she takes her prescription medication 3 times a day and eats a meal 3 times a day, along with keeping her hydrated which is key to maintaining her health. Another aspect of their role is to interact with Mum and this, as simple as it sounds, keeps her mental health stable.

Very accommodating care company who have provided a tailored respite service specific to our needs, with friendly supportive staff that met our requirements. Staff attended at agreed times and contact prior and after the respite has been very consistent.

I wouldn't hesitate to recommend Radfield to anyone looking for elderly care.

LB

I'm my dad's eldest son and have been his primary carer for the last ten years. My dad suffered a major stroke at the age of 80. He is currently 90 years old. Throughout this period. To ensure my dad was/is getting the best care support he needs. I have had to obtain help and have done so from several sources. This journey of support and care required has been a difficult one. Hence why I refer to several sources of care that have been used. Ten years ago I was extremely 'green'. To clarify I thought that getting quality care and support would have been quite a straightforward process. How wrong I was. During the last ten years I have received help from several of the large national care providers. I have received help on a 'live-in care basis'. I also and in the main have received care from private individuals. Ten years on and being involved first-hand with the care of my dad I know exactly what's required to be a quality carer. Speaking again from experience I also know that many carers and care companies exist who fall well short of any sort of reasonable standard. It's quite shocking knowing this fact. However, I am pleased to say that quality carers do exist. I know I've found the best. It's no surprise to me to learn that Radfield Home Care based in Ossett (covering the Wakefield and Dewsbury area) have won awards for the high standard of care they provide. Radfield provided night care for my dad for two hours every evening. They have been doing so for several months now. One of the best decisions I have ever made was getting in touch with Radfield. Quite simply Radfield's care standards are way above and beyond the others. For many years I have taken on private individuals, many of which have hit this level of care that we all want. However, having to manage them is in itself a major task. Radfield have taken that responsibility away from me. I feel confident that they never let me down. Radfield always arrived on time. All the staff are great. One staff member in particular always delivers. In my dad's own words... 'he is very meticulous and efficient'. He always makes sure I am comfortable before he leaves. There are three staff who look after my dad. All always arrived on time. They give my dad two full hours of night care every evening. They are all very polite, professional and very positive people. They deserve so much credit. The whole company, in all areas, are so professional. The manager, supervisor and office manager have played their part in making my dad's life as comfortable as possible. The carer mentioned earlier does deserve a massive thank you as he is Dad's main carer. Well done Radifled you are 'simply the best' and better than all the rest. Regards.

Excellent service from everybody concerned. They provided care for my mum and dad who are both 93 years old. They said all the carers were kind, and considerate and treated them with respect. I would have no hesitation in using or recommending Radfield Care.

Particular member of staff has been a regular carer visiting to provide support and is delightful and full of smiles. The field care supervisor has taken time when reviewing the service on a 1-1 with my relative and with his permission and understanding, has made contact with myself to update me with any outcome. We are extremely pleased with the service. Thankyou.

My mother-in-law has been attending the daycare facility for a few months now, as living with us has made her very reliant on just myself and her only child. Radfield staff have picked up on her anxiety and have brought her out of her shell. The team are amazing very caring patient and understanding of her needs.

My grandma has been using the service for quite a while now. She seems to really enjoy meeting and interacting with other service users at daycare. The staff are always kind and helpful and really have knowledge of how to deal with any health needs the clients may have. Getting out of the house and doing new things really helps to build her confidence, and I've been along to a few of the sessions myself and had a lovely time. I would definitely recommend them as a company as I feel they put the needs of each individual client first.

Very caring staff. Proffessional in all aspects of their work. Always willing to do that bit extra. A great experience and well done. Always on time.

I haven't had any problems with carers, always happy to help. My only problem is the price.

The carers have now become regular, which helps Mum. They are following the instructions to make Mum's tea and keep her company and chat as she likes to talk.

Thank you.

I highly recommend Radfield Home Care, they provide excellent care for my godmother. As I live over a hundred miles away, if there are any concerns about her health or wellbeing, I know I can rely on Radfield Home Care to support and care for her. When she needed a little more extra care, one phone call was all that was needed, and the staff dealt with it professionally so that the support was there straight away. The staff are always thinking of ways to make life more exciting and have recently introduced a day out for clients, taking them to different places and having lunch out. Radfield Home Care put clients first and have their interests at heart.

My experience has been very good. Very pleasant people and very kind. Would recommend them to anyone.

Radfield has provided brilliant care for my dad for over a year. Living far away, it was important to know Dad was being cared for. Nothing was too much trouble, and they always adapted as necessary. Would highly recommend it. Particularly one lady; she is an amazing carer.

Always the best care taken. Very professional and caring.

W have been very pleased with the care and efficiency of Radfield. The carers are always cheerful and respectful. It does my husband good just to have their company every day. I am really grateful that the service continued, even though we both had covid and do hope no one was harmed through this.

Radfield were very helpful in meeting my requests for new call times on my rota and were flexible in terms of this. I was also pleased with regards to Radfield’s offers of practical support which was discussed in the meeting.

Although my need for the services of Radfield Home Care was for a short period only (five and a half weeks), from the initial contact to the final days of care, I found the office staff and carers to be professional, caring, flexible and understanding of my needs. I would confidently use their service again, should the need arise.