i could tell from the tone to my mum's voice, that she was totally at easeK F(Daughter of Client/Service User)
Wendy and her entire team of carers treat Dad with care, compassion, dignity and respectAnne B(Daughter of Client/Service User)
i could tell from the tone to my mum's voice, that she was totally at easeK F(Daughter of Client/Service User)
Wendy and her entire team of carers treat Dad with care, compassion, dignity and respectAnne B(Daughter of Client/Service User)
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Wakefield & Huddersfield offers a comprehensive suite of services, including live-in care, personal care, respite care, dementia care, meal preparation, and housework. These services meet clients' diverse needs, ensuring high-quality, tailored support.
Radfield Home Care Wakefield & Huddersfield was recently named as a Top 20 Home Care Provider in Yorkshire & The Humber as part of the...
Named 'Most Outstanding Home Care Network' at the 2026 Home Care Awards.
Radfield Home Care Wakefield & Huddersfield offers a comprehensive suite of services, including live-in care, personal care, respite care, dementia care, meal preparation, and housework. These services meet clients' diverse needs, ensuring high-quality, tailored support.
Radfield Home Care Wakefield & Huddersfield was recently named as a Top 20 Home Care Provider in Yorkshire & The Humber as part of the homecare.co.uk 2026 awards. This makes them one of the most recommended home care providers in the area.
Each care plan is meticulously crafted to meet each client's individual needs through Radfield's "Be There" promise. That is, to help clients "Be Yourself", "Be Connected", and "Be Inspired". Radfield’s skilled Care Professionals are committed to providing dignified, respectful care with a focus on personalised, compassionate service.
In 2026, Radfield Home Care Wakefield and Huddersfield won the Outstanding Home Care Franchise award in the Group Gold category at the Home Care Awards, recognising its dedication to care excellence and 100% client satisfaction. The Franchise also won this award in 2024.
For more information about how Radfield Home Care Wakefield & Huddersfield can support you, the team is available to discuss your care needs and provide assistance as required.
adfield Home Care is able to provide a service to the following areas (full list on the website):
Radfield Home Care Wakefield & Huddersfield has a Review Score of 9.9 (9.935) out of 10, based on 26 reviews in the last 2 years. Over all time Radfield Home Care Wakefield & Huddersfield has 98 reviews.
Reviewer Connection to Radfield Home Care Wakefield & Huddersfield
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Showing 98 reviews matching selected criteria
Review from Helen L (Daughter of Client) published on 3 April 2025 Submitted via Website•
Overall Experience
Engaged Radfield Homecare to give extra support and assistance to my father in his own home. Over a period of time he developed an excellent relationship with the team, and was delighted with all that they did for him.The carers without exception gave a high level of care and support, together with...
Engaged Radfield Homecare to give extra support and assistance to my father in his own home. Over a period of time he developed an excellent relationship with the team, and was delighted with all that they did for him.The carers without exception gave a high level of care and support, together with friendliness and compassion which it was a pleasure to witness.
↩Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield
It's truly heartwarming to hear how we provided such excellent care and support for your father. Building strong, trusting relationships is such an important part of care, and it's wonderful that the team not only met his needs but also brought kindness and companionship into his home.Your kind...
It's truly heartwarming to hear how we provided such excellent care and support for your father. Building strong, trusting relationships is such an important part of care, and it's wonderful that the team not only met his needs but also brought kindness and companionship into his home.Your kind words will mean a lot to the carers who looked after him. Thank you for taking the time to share your feedback!
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Review from R W (Client / Service User) published on 16 January 2025 Submitted via Postal Review Card•
Overall Experience
Radfield Home Care do their utmost to provide me with the best possible care, they make regular contact to discuss my overall care and if I am satisfied with the service they provide. The staff are friendly and caring and I enjoy their company.
Radfield Home Care do their utmost to provide me with the best possible care, they make regular contact to discuss my overall care and if I am satisfied with the service they provide. The staff are friendly and caring and I enjoy their company.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you for your kind words and for sharing your experience with Radfield Home Care. We're so pleased to hear that you feel well cared for and that our regular communication helps ensure your satisfaction. Providing a friendly and caring service is central to what we do, and it's wonderful to...
Thank you for your kind words and for sharing your experience with Radfield Home Care. We're so pleased to hear that you feel well cared for and that our regular communication helps ensure your satisfaction. Providing a friendly and caring service is central to what we do, and it's wonderful to know you enjoy the company of our team. Your feedback means a lot to us and encourages us to continue delivering high-quality care and support. Thank you for choosing Radfield Home Care. Warm regards, The Radfield Home Care Team.
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Review from M H (Son of Client) published on 13 December 2024 Submitted via Website•
Overall Experience
The carers have been very supportive of our mother and this has helped to raise her mood and her overall wellbeing. The staff have achieved this by interacting with her to ensure she takes her prescription medication 3 times a day and eats a meal 3 times a day, along with keeping her hydrated which...
The carers have been very supportive of our mother and this has helped to raise her mood and her overall wellbeing. The staff have achieved this by interacting with her to ensure she takes her prescription medication 3 times a day and eats a meal 3 times a day, along with keeping her hydrated which is key to maintaining her health. Another aspect of their role is to interact with Mum and this, as simple as it sounds, keeps her mental health stable.
↩Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your kind words and for sharing your experience with our care team. We're thrilled to hear that the support provided to your mother has positively impacted her mood, overall well-being, and health. Ensuring she stays on top of her medication, meals, and hydration is a priority...
Thank you so much for your kind words and for sharing your experience with our care team. We're thrilled to hear that the support provided to your mother has positively impacted her mood, overall well-being, and health. Ensuring she stays on top of her medication, meals, and hydration is a priority for us, and we're so glad this has contributed to maintaining her health. Equally, we understand the importance of meaningful interaction in supporting mental health, and it's wonderful to know that this has made a difference for your mum. Your feedback means the world to us and motivates our team to continue delivering compassionate and dedicated care. Thank you for trusting us to support your family.
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Review from M Y (Daughter of Client) published on 11 December 2024 Submitted via Website•
Overall Experience
Very accommodating care company who have provided a tailored respite service specific to our needs, with friendly supportive staff that met our requirements. Staff attended at agreed times and contact prior and after the respite has been very consistent.
Very accommodating care company who have provided a tailored respite service specific to our needs, with friendly supportive staff that met our requirements. Staff attended at agreed times and contact prior and after the respite has been very consistent.
↩Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that our tailored respite service met your family's needs and that you found our staff friendly and supportive. Consistency and communication are key to the care we provide, and it's wonderful to know that our...
Thank you so much for your kind words and thoughtful feedback. We are delighted to hear that our tailored respite service met your family's needs and that you found our staff friendly and supportive. Consistency and communication are key to the care we provide, and it's wonderful to know that our efforts have made a positive impact. We greatly appreciate you taking the time to share your experience, truly means a lot to our team.
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Review from L B (Daughter of Client) published on 11 December 2024 Submitted via Website•
Overall Experience
I just wanted to add a few words about Radfield Home Care Wakefield & Huddersfield. I have used them for a couple of years now for my elderly mother and I'm so pleased to say that we continue to receive great care and attention from all the staff helping my mum and all the communications with them...
I just wanted to add a few words about Radfield Home Care Wakefield & Huddersfield. I have used them for a couple of years now for my elderly mother and I'm so pleased to say that we continue to receive great care and attention from all the staff helping my mum and all the communications with them in the Ossett branch. My mother always receives great care and she has not been let down once by attendance in the two years we have used Radfield. We recently had a care review from the Field Care Supervisor of staff who was full of ideas about my mums situation and how best we can keep her at home safely. She was professional and friendly and very helpful. I live quite far away so it is wonderful to know that she is in very safe hands in Ossett.
I wouldn't hesitate to recommend Radfield to anyone looking for elderly care.
LB
↩Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield
Thank you so much for taking the time to share your experience with Radfield Home Care Wakefield and Huddersfield. Your kind words truly mean the world to us. We are delighted to hear that your mother has consistently received great care and attention over the past two years. It is our top priority...
Thank you so much for taking the time to share your experience with Radfield Home Care Wakefield and Huddersfield. Your kind words truly mean the world to us. We are delighted to hear that your mother has consistently received great care and attention over the past two years. It is our top priority to ensure that she feels safe, comfortable, and supported, and it's wonderful to know that our efforts have provided you with peace of mind despite the distance. Your praise for the recent care review and the Field Care Supervisor's professionalism and helpfulness is especially heartwarming. We are always striving to tailor our care to meet the unique needs of every individual, and we're thrilled that you found the review valuable. Thank you also for recommending us-it's an honour to support your family, and we look forward to continuing to provide the highest level of care for your mum.
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Review from David S (Son of Client) published on 25 November 2024 Submitted via Postal Review Card•
Overall Experience
I'm my dad's eldest son and have been his primary carer for the last ten years. My dad suffered a major stroke at the age of 80. He is currently 90 years old. Throughout this period. To ensure my dad was/is getting the best care support he needs. I have had to obtain help and have done so from...
I'm my dad's eldest son and have been his primary carer for the last ten years. My dad suffered a major stroke at the age of 80. He is currently 90 years old. Throughout this period. To ensure my dad was/is getting the best care support he needs. I have had to obtain help and have done so from several sources. This journey of support and care required has been a difficult one. Hence why I refer to several sources of care that have been used. Ten years ago I was extremely 'green'. To clarify I thought that getting quality care and support would have been quite a straightforward process. How wrong I was. During the last ten years I have received help from several of the large national care providers. I have received help on a 'live-in care basis'. I also and in the main have received care from private individuals. Ten years on and being involved first-hand with the care of my dad I know exactly what's required to be a quality carer. Speaking again from experience I also know that many carers and care companies exist who fall well short of any sort of reasonable standard. It's quite shocking knowing this fact. However, I am pleased to say that quality carers do exist. I know I've found the best. It's no surprise to me to learn that Radfield Home Care based in Ossett (covering the Wakefield and Dewsbury area) have won awards for the high standard of care they provide. Radfield provided night care for my dad for two hours every evening. They have been doing so for several months now. One of the best decisions I have ever made was getting in touch with Radfield. Quite simply Radfield's care standards are way above and beyond the others. For many years I have taken on private individuals, many of which have hit this level of care that we all want. However, having to manage them is in itself a major task. Radfield have taken that responsibility away from me. I feel confident that they never let me down. Radfield always arrived on time. All the staff are great. One staff member in particular always delivers. In my dad's own words... 'he is very meticulous and efficient'. He always makes sure I am comfortable before he leaves. There are three staff who look after my dad. All always arrived on time. They give my dad two full hours of night care every evening. They are all very polite, professional and very positive people. They deserve so much credit. The whole company, in all areas, are so professional. The manager, supervisor and office manager have played their part in making my dad's life as comfortable as possible. The carer mentioned earlier does deserve a massive thank you as he is Dad's main carer. Well done Radifled you are 'simply the best' and better than all the rest. Regards.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you for sharing your experience, we're so pleased to hear how our team has supported your dad and made a positive difference in his care. We understand how challenging it can be to find reliable, high-quality care, and we're glad we could provide the consistency and professionalism you need....
Thank you for sharing your experience, we're so pleased to hear how our team has supported your dad and made a positive difference in his care. We understand how challenging it can be to find reliable, high-quality care, and we're glad we could provide the consistency and professionalism you need. It's wonderful to know our carers have been punctual, attentive, and dedicated, always ensuring your dad feels comfortable and well-supported. Your kind words about the entire team, from our carers to our office staff, mean a lot to us. We'll be sure to share your feedback with everyone involved, especially your dad's main carer, whose efforts you've highlighted. Thank you for trusting us with your dad's care and for taking the time to leave such a thoughtful review. If there's anything more we can do to support you, please don't hesitate to reach out.
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Review from Martin S (Son of Client) published on 2 October 2024 Submitted via Website•
Overall Experience
Excellent service from everybody concerned. They provided care for my mum and dad who are both 93 years old. They said all the carers were kind, and considerate and treated them with respect. I would have no hesitation in using or recommending Radfield Care.
Excellent service from everybody concerned. They provided care for my mum and dad who are both 93 years old. They said all the carers were kind, and considerate and treated them with respect. I would have no hesitation in using or recommending Radfield Care.
↩Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your kind words and feedback! We're delighted to hear that your parents had such a positive experience with our carers. Ensuring that they felt respected and well cared for is at the heart of everything we do. We truly appreciate your recommendation and would be honoured to continue supporting your family whenever needed.
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Review from Gillian M (Relative of Client) published on 24 September 2024 Submitted via Website•
Overall Experience
I have liaised directly with the field care supervisor (client lead) and a number of other workers/admin team on behalf of a 92 year old relative that receives daycare home support 3x a week. I have found the team to be extremely helpful and supportive regarding services and availability, taking...
I have liaised directly with the field care supervisor (client lead) and a number of other workers/admin team on behalf of a 92 year old relative that receives daycare home support 3x a week. I have found the team to be extremely helpful and supportive regarding services and availability, taking his needs into account at all times. We have both found the team to be friendly and approachable and have listened to our requests with care. The carers that provide the service have gone out of their way to meet his needs and comfort when visiting in the home, respecting his independence at all times.
Particular member of staff has been a regular carer visiting to provide support and is delightful and full of smiles. The field care supervisor has taken time when reviewing the service on a 1-1 with my relative and with his permission and understanding, has made contact with myself to update me with any outcome. We are extremely pleased with the service. Thankyou.
↩Reply from Gemma Bristow, Registered Manager at Radfield Home Care Wakefield & Huddersfield
Thank you for your wonderful feedback. We're delighted to hear that your relative has had such a positive experience with our team. It's great to know that both our carers and office team have been attentive, supportive, and respectful of his needs. Your kind words mean a lot, and we'll be sure to share them with the team. Thank you for trusting us with his care-it's truly our privilege!
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Review from Graham F (Son-in-law of Client) published on 30 May 2024 Submitted via Website•
Overall Experience
My mother-in-law has been attending the daycare facility for a few months now, as living with us has made her very reliant on just myself and her only child. Radfield staff have picked up on her anxiety and have brought her out of her shell. The team are amazing very caring patient and...
My mother-in-law has been attending the daycare facility for a few months now, as living with us has made her very reliant on just myself and her only child. Radfield staff have picked up on her anxiety and have brought her out of her shell. The team are amazing very caring patient and understanding of her needs.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
We are delighted to hear that your mother-in-law has had such a positive experience at our daycare facility. It's heartwarming to know that our dedicated team has been able to help her come out of her shell and feel more comfortable and confident. Our staff takes great pride in providing...
We are delighted to hear that your mother-in-law has had such a positive experience at our daycare facility. It's heartwarming to know that our dedicated team has been able to help her come out of her shell and feel more comfortable and confident. Our staff takes great pride in providing compassionate, patient, and understanding care and support, tailored to each individual's needs. Your kind words truly mean a lot to us, I will ensure your feedback is shared with our care professional team. Thank you for sharing your experience and for trusting Radfield with your mother-in-law's care. If you ever have any further feedback or need assistance, please don't hesitate to reach out. With very best wishes.
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Review from Stephanie S (Granddaughter of Client) published on 30 May 2024 Submitted via Website•
Overall Experience
My grandma has been using the service for quite a while now. She seems to really enjoy meeting and interacting with other service users at daycare. The staff are always kind and helpful and really have knowledge of how to deal with any health needs the clients may have. Getting out of the house and...
My grandma has been using the service for quite a while now. She seems to really enjoy meeting and interacting with other service users at daycare. The staff are always kind and helpful and really have knowledge of how to deal with any health needs the clients may have. Getting out of the house and doing new things really helps to build her confidence, and I've been along to a few of the sessions myself and had a lovely time. I would definitely recommend them as a company as I feel they put the needs of each individual client first.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your wonderful 5-star review! We are thrilled to hear that your grandma is enjoying her time at our day centre and benefiting from the interactions and activities. It's great to know that our kind and knowledgeable staff are meeting her needs and helping to build her...
Thank you so much for your wonderful 5-star review! We are thrilled to hear that your grandma is enjoying her time at our day centre and benefiting from the interactions and activities. It's great to know that our kind and knowledgeable staff are meeting her needs and helping to build her confidence. We appreciate your recommendation and are delighted that you've had the chance to join a few sessions and had a lovely time as well. Our team is dedicated to putting the needs of each individual client first, and your feedback reaffirms our commitment to providing exceptional care. Thank you for sharing your experience, and please feel free to reach out if you have any further feedback or need assistance. Best wishes.
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Review from L B (Client / Service User) published on 24 May 2024 Submitted via Postal Review Card•
Overall Experience
Very caring staff. Proffessional in all aspects of their work. Always willing to do that bit extra. A great experience and well done. Always on time.
Very caring staff. Proffessional in all aspects of their work. Always willing to do that bit extra. A great experience and well done. Always on time.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our care team. Our Care Professionals are dedicated to providing professional and compassionate care, and it's wonderful to know that their efforts made a difference for you. We...
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with our care team. Our Care Professionals are dedicated to providing professional and compassionate care, and it's wonderful to know that their efforts made a difference for you. We always strive to go the extra mile and ensure that our clients are treated with dignity and respect. Your feedback means a lot to us, and we take pride in the high standards of care we deliver. I will ensure your comments are shared with our team. Thank you once again for sharing your experience! With very best wishes, Jackie
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Review from M B (Client / Service User) published on 14 May 2024 Submitted via Postal Review Card•
Overall Experience
I haven't had any problems with carers, always happy to help. My only problem is the price.
I haven't had any problems with carers, always happy to help. My only problem is the price.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for taking the time to leave us a review, we are thrilled to hear that you've had positive experiences with our carers. We understand your concern regarding pricing and want to assure you that we strive to offer the best possible value for the exceptional care we provide. Our...
Thank you so much for taking the time to leave us a review, we are thrilled to hear that you've had positive experiences with our carers. We understand your concern regarding pricing and want to assure you that we strive to offer the best possible value for the exceptional care we provide. Our pricing reflects our commitment to fair wages for our dedicated staff, including a real living wage, travel compensation, and a competitive mileage rate. Additionally, we take pride in delivering a premium service with a focus on continuity of care, which we believe enhances the overall quality of our service. It's wonderful to hear that you've found our carers always happy to help. Your feedback is incredibly valuable to us, and we're pleased that your experience is in line with the many other positive reviews we've received. Knowing that our clients are consistently satisfied reinforces our dedication to providing exceptional care.
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Review from Karen C (Daughter of Client) published on 3 April 2024 Submitted via Postal Review Card•
Overall Experience
The carers have now become regular, which helps Mum. They are following the instructions to make Mum's tea and keep her company and chat as she likes to talk.
The carers have now become regular, which helps Mum. They are following the instructions to make Mum's tea and keep her company and chat as she likes to talk.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for taking the time to review our care services, I am delighted that you and your mum are happy with our care service, it is our pleasure to be able to support and assist your mum. I will ensure that your lovely feedback is shared with our care professionals. With very best wishes.
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Review from Jean R (Daughter of Client) published on 29 September 2023 Submitted via Website•
Overall Experience
I am writing to recommend Radfield Home Care Wakefield & Huddersfield for the care and support they provided for my Mum during august/september when her long time cleaner suddenly stopped supporting Mum.
The prompt service and sensitive handling of Mum's situation was amazing. Within a few hours...
I am writing to recommend Radfield Home Care Wakefield & Huddersfield for the care and support they provided for my Mum during august/september when her long time cleaner suddenly stopped supporting Mum. The prompt service and sensitive handling of Mum's situation was amazing. Within a few hours of contacting Radfield they had agreed to provide additional support for Mum until we could resolve her situation. The office team were very proactive and caring. The carers who supported Mum were amazing (as always) and went out of their way to provide exceptional care. All of the Team are thoughtful and kind. Mum has more recently had pain in her back - the carers have filled hot water bottles for her and treated her with compassion. My only wish, I could influence the Government to recognise the enormous contribution carers make to communities/lives and provide appropriate resources to pay for this invaluable service. This job requires an enormous amount of knowledge, skill and empathy.
Thank you.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your wonderful recommendation, it means so much to us that we were able to support your mum and make a difference at a challenging time. It is our pleasure to deliver a kind and caring service and I will absolutely ensure your feedback is shared with our amazing team of care...
Thank you so much for your wonderful recommendation, it means so much to us that we were able to support your mum and make a difference at a challenging time. It is our pleasure to deliver a kind and caring service and I will absolutely ensure your feedback is shared with our amazing team of care professionals as well as our lovely office team, this will make their day! Thanks again and with very best wishes.
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Review from Anne H (Godmother of Client) published on 28 September 2023 Submitted via Website•
Overall Experience
I highly recommend Radfield Home Care, they provide excellent care for my godmother. As I live over a hundred miles away, if there are any concerns about her health or wellbeing, I know I can rely on Radfield Home Care to support and care for her. When she needed a little more extra care, one phone...
I highly recommend Radfield Home Care, they provide excellent care for my godmother. As I live over a hundred miles away, if there are any concerns about her health or wellbeing, I know I can rely on Radfield Home Care to support and care for her. When she needed a little more extra care, one phone call was all that was needed, and the staff dealt with it professionally so that the support was there straight away. The staff are always thinking of ways to make life more exciting and have recently introduced a day out for clients, taking them to different places and having lunch out. Radfield Home Care put clients first and have their interests at heart.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your review and for such wonderful feedback regarding our person-centred care and companionship services. I will ensure this is shared with the wider team. It's our pleasure to support your godmother, I am pleased your godmother is enjoying our new day care service and...
Thank you so much for your review and for such wonderful feedback regarding our person-centred care and companionship services. I will ensure this is shared with the wider team. It's our pleasure to support your godmother, I am pleased your godmother is enjoying our new day care service and benefitting from getting out and about and remaining connected to the wider community. With very best wishes, Jackie
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Review from Dorothy H (Client / Service User) published on 22 September 2023 Submitted via Postal Review Card•
Overall Experience
My experience has been very good. Very pleasant people and very kind. Would recommend them to anyone.
My experience has been very good. Very pleasant people and very kind. Would recommend them to anyone.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for taking the time to review our care service and provide such positive feedback. I am pleased that you are happy with our care services and that our staff are always pleasant, kind and that you would recommend us to anyone. This is wonderful feedback that I will ensure is shared with our team. With kind regards and best wishes, Jackie
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Review from Lisa D (Daughter of Client) published on 17 August 2023 Submitted via Website•
Overall Experience
Radfield has provided brilliant care for my dad for over a year. Living far away, it was important to know Dad was being cared for. Nothing was too much trouble, and they always adapted as necessary. Would highly recommend it. Particularly one lady; she is an amazing carer.
Radfield has provided brilliant care for my dad for over a year. Living far away, it was important to know Dad was being cared for. Nothing was too much trouble, and they always adapted as necessary. Would highly recommend it. Particularly one lady; she is an amazing carer.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for taking the time to review our care services and such fantastic feedback. It was our pleasure to care for your dad over the last year; please send your dad our best wishes - with thanks.
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Review from Elizabeth F (Client / Service User) published on 15 August 2023 Submitted via Postal Review Card•
Overall Experience
Always the best care taken. Very professional and caring.
Always the best care taken. Very professional and caring.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your excellent review of our care services and fantastic feedback, I will ensure this is shared with the wider team. With very best wishes, Jackie
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Review from C A (Wife of Client) published on 3 August 2023 Submitted via Postal Review Card•
Overall Experience
W have been very pleased with the care and efficiency of Radfield. The carers are always cheerful and respectful. It does my husband good just to have their company every day. I am really grateful that the service continued, even though we both had covid and do hope no one was harmed through this.
W have been very pleased with the care and efficiency of Radfield. The carers are always cheerful and respectful. It does my husband good just to have their company every day. I am really grateful that the service continued, even though we both had covid and do hope no one was harmed through this.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you for your lovely review of our care services and your fantastic feedback on our cheerful and respectful carers. It is our pleasure to support your husband each day. With very best wishes, Jackie.
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Review from J K (Client / Service User) published on 27 July 2023 Submitted via Website•
Overall Experience
Radfield were very helpful in meeting my requests for new call times on my rota and were flexible in terms of this. I was also pleased with regards to Radfield’s offers of practical support which was discussed in the meeting.
Radfield were very helpful in meeting my requests for new call times on my rota and were flexible in terms of this. I was also pleased with regards to Radfield’s offers of practical support which was discussed in the meeting.
↩Reply from Jackie Gillen, Owner/Director at Radfield Home Care Wakefield & Huddersfield
Thank you so much for your very kind review of our services. It's our pleasure to offer practical suport to you and being helpful and flexible around call times, we always strive to ensure our clients needs and wishes are met where at all possible. I will ensure your feedback is shared with our wider team. With very best wishes.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 November 2019
Overall Good
CaringOutstanding
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (10)
News
03 Sep 2026
Finding a care provider you can count on comes down to consistency, reliability, and genuine connection. Demonstrating those exact qualities every day, Radfield Home Care Wakefield & Huddersfield has been...
03 Sep 2026
Radfield Home Care Wakefield & Huddersfield has recently been named one of the Top 20 Home Care Providers in Yorkshire & The Humber by Homecare.co.uk, an award calculated entirely from...
29 Jan 2026
At Radfield Home Care Wakefield & Huddersfield, we are often asked what difference overnight care really makes. One recent experience reminded our team just how significant calm, consistent night-time support...
There are no accreditations posted yet for Radfield Home Care Wakefield & Huddersfield.
Meet the Team (4)
Jackie GillenJob Title DirectorJoined 2018
Jackie, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a...
Jackie, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout her career. Jackie has also managed a Sheltered Housing Scheme for a number of years providing independent living, care and support to older residents and this experience has driven her ambition and inspiration to provide an outstanding care and support service to older people in their own homes.
Jackie, also a wonderful mum to her two sons Tom and Sam, has always had a passion for making a difference to people’s lives. Jackie explains, “Owning and operating your own business enables us to have control over the quality of services we provide. My husband and I have both previously worked for employers where we have had limited decision-making power regarding the quality of services that were provided and by running our own business, we will have full control over the strategic direction of the business and ensuring that the quality of services remains outstanding.”
Mark GillenJob Title DirectorJoined 2018
Mark, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide...
Mark, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout his career.
Mark explains, “We both enjoy working with people and have a commitment to treating people as we would want to be treated ourselves. We understand the importance of maintaining independence and choice and being empowered to live your life as you would wish in your own home and community.
We also want to be an employer of choice in the community and for our workplace to be a positive, supportive environment and a pleasant place to be, offering great career opportunities as we grow our business.
We live in the local area and our office in Ossett is central to the communities we will be supporting and caring for. Our children, both at school in Ossett, are our inspiration for undertaking this new venture, and we look forward to establishing our business within our local community, and being a positive role model for them.”
Gemma BristowJob Title Registered Care ManagerJoined 2018
Gemma is the registered care manager for the Radfield Home Care Wakefield and Dewsbury office and has worked in the care sector for over 13 years....
Gemma is the registered care manager for the Radfield Home Care Wakefield and Dewsbury office and has worked in the care sector for over 13 years.
She commenced her career as an administrator and soon became involved in supporting the delivery and coordination of care.
Gemma very quickly progressed into her first management role in 2014 as a service manager. After taking a short career break to spend time with her family, she stepped back into a management role a year later, gaining her CQC Registration. Her career in care has offered her great flexibility to balance work with family life.
Clare WalkerJob Title Care CoordinatorJoined 2025
Clare brings over 15 years of social care experience to Radfield Home Care, having previously worked across two home care providers following earlier...
Clare brings over 15 years of social care experience to Radfield Home Care, having previously worked across two home care providers following earlier roles in team leadership and customer service. Her path into care was shaped by supporting her grandfather alongside her family during his illness; an experience that demonstrated the value of compassionate, family-led support at home.
Drawing on her background in rota coordination and on-call management, Clare works to deliver consistent, dependable support for clients. She prioritises continuity by matching clients with regular Care Professionals they know and trust, while ensuring visit times, schedule changes, and individual care requests are managed smoothly.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Wakefield & Huddersfield to verify any information. View our terms and conditions. Radfield Home Care Wakefield & Huddersfield has an Enhanced Service -what an Enhanced Service includes.
