Our pricing is personalised based on your individual needs, determined during a comprehensive care consultation.
These prices are only a guideline, please contact Radfield Home Care Wakefield & Huddersfield to find out the exact price for your requirements.
Radfield Home Care Wakefield & Huddersfield has a Review Score of 9.9 (9.904) out of 10, based on 21 reviews in the last 2 years.
Over all time Radfield Home Care Wakefield & Huddersfield has 86 reviews.
5.0 out of 5
Thank you for taking the time to review our service, it's very much appreciated. We are pleased you and your dad are happy with the care and support we provide, many thanks and best wishes Jackie and Gemma.
5.0 out of 5
Thank you for your very kind review, it is much appreciated. It is our pleasure to support your mum and dad and I am glad that they are happy with our service. Kind Regards Jackie
5.0 out of 5
Many thanks for your very kind review, it is very much appreciated. It was our pleasure to help support your mum, Kind Regards Jackie and Gemma
4.0 out of 5
Thank you so much for your very kind review, it is much appreciated. It is our pleasure to support your mum and we are pleased your mum is happy with our service.
5.0 out of 5
Many thanks for your lovely review, we appreciate it very much and will share it with all of our staff. It is our pleasure to provide support and help to you and your husband.
5.0 out of 5
Thank you so much for your very kind review - we are pleased you and your mum are happy with our service. Kind Regards Jackie & Gemma.
4.0 out of 5
Thank you for your very kind review. It is much appreciated. Kind Regards Jackie & Gemma.
4.0 out of 5
Many thanks for your kind review, it is much appreciated.
5.0 out of 5
Thank you so much for your very kind review - it is greatly appreciated. We will share your kind comments with all of our staff. Many Thanks
4.0 out of 5
Thank you for your very positive review and your feedback, it is much appreciated.
We use a digital system called PASS, the care plan and all the tasks are recorded and accessed by care staff via their smartphone. A pivotal part of providing excellent quality care is documenting (briefly) what has been completed at each care call. This is something that is done for all of our clients at all care calls and forms an important part of care delivery to ensure care is delivered safely and as per your wishes. We appreciate you taking the time to provide your feedback to us and we will, of course, take this on board. We will contact you directly to discuss this further with you to ensure any issues are addressed promptly and to your satisfaction. Kind Regards, Registered Manager.
5.0 out of 5
Thank you for your very kind review, it is much appreciated. Kind Regards.
5.0 out of 5
Many thanks for your very kind review, it is much appreciated. Kind regards.
4.0 out of 5
Many thanks for your kind review - we do appreciate it very much. Kind regards.
5.0 out of 5
Thank you so much for your very kind review, it's much appreciated. Kind Regards
5.0 out of 5
Thank you for your very kind review, it's much appreciated.
5.0 out of 5
Thank you so much for your very kind review and kind comments, it is much appreciated, Jackie.
5.0 out of 5
Thank you very much for your lovely review, it is much appreciated. Many thanks.
3.0 out of 5
Thank you for taking the time to share your experience with us. We are sorry that you feel our service has not met your expectations. Our team worked extremely hard to support you and your mum at all times. We acknowledge that the comments made reflect the difficult circumstances you experienced with your mum, however, we do not believe that this review is in any way a true or fair reflection of the care and support that we provided. Our team of carers all undergo rigorous recruitment checks, training and ongoing supervision and we only employ people who are friendly, competent and have a very caring nature. At Radfield Home Care Wakefield and Dewsbury we have very strong values that focus on empowering our carers so that they will go above and beyond when caring for our clients. We do not believe our care service was adequate, poor value for money, or had been led by poor management. We are proud to care and believe that caring for another person is a privilege and we take this position of trust very seriously. We delivered a high level of care to your mum consistently and regularly went above and beyond to help and assist you and your mum. We have a highly experienced management team with many years of experience which underpins Radfield Home Care’s values, and we are very proud of the work that we do. Kind Regards, the management team
4.0 out of 5
Many thanks for taking the time to review our care services and your kind comments, it very is much appreciated, with very best wishes.
5.0 out of 5
Many thanks for your very kind review, it's much appreciated. Best Wishes,
The Review Score of 9.9 (9.904) out of 10 for Radfield Home Care Wakefield & Huddersfield is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Wakefield & Huddersfield is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Jackie, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout her career. Jackie has also managed a Sheltered Housing Scheme for a number of years providing independent living, care and support to older residents and this experience has driven her ambition and inspiration to provide an outstanding care and support service to older people in their own homes.
Jackie, also a wonderful mum to her two sons Tom and Sam, has always had a passion for making a difference to people’s lives. Jackie explains, “Owning and operating your own business enables us to have control over the quality of services we provide. My husband and I have both previously worked for employers where we have had limited decision-making power regarding the quality of services that were provided and by running our own business, we will have full control over the strategic direction of the business and ensuring that the quality of services remains outstanding.”
Mark, co-owner and director of Wakefield & Dewsbury holds a wealth of experience in the social and supported housing sector and has cared for a wide range of client needs throughout his career.
Mark explains, “We both enjoy working with people and have a commitment to treating people as we would want to be treated ourselves. We understand the importance of maintaining independence and choice and being empowered to live your life as you would wish in your own home and community.
We also want to be an employer of choice in the community and for our workplace to be a positive, supportive environment and a pleasant place to be, offering great career opportunities as we grow our business.
We live in the local area and our office in Ossett is central to the communities we will be supporting and caring for. Our children, both at school in Ossett, are our inspiration for undertaking this new venture, and we look forward to establishing our business within our local community, and being a positive role model for them.”
Gemma is the registered care manager for the Radfield Home Care Wakefield and Dewsbury office and has worked in the care sector for over 13 years.
Gemma commenced her career as an administrator and soon became involved in supporting the delivery and coordination of care.
Gemma very quickly progressed into her first management role in 2014 as a service manager. After taking a short career break to spend time with her family, she stepped back into a management role a year later, gaining her CQC Registration. Her career in care has offered her great flexibility to balance work with family life.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Wakefield & Huddersfield to verify any information. View our terms and conditions. Radfield Home Care Wakefield & Huddersfield has an Enhanced Service - more info.
