Care Provided by The Care Worker Agency
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact The Care Worker Agency for full pricing details and T&Cs.
Contact The Care Worker Agency to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Townsend Jackson Ltd
- Private Owned
Person in charge
- Stacy Dunne (Manager)
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The Care Worker Agency Reviews (5)
9.5
The Care Worker Agency has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years.
Over all time The Care Worker Agency has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Care Worker Agency
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Review from G S (Daughter of Client) published on 24 February 2025 Submitted via Website•
Overall Experience
The girls have been brilliant for my mum. They have improved my mum's mood, got her doing activities and motivated her to do countless things. I cannot praise these care workers enough, and thank them for affecting my mum's life for the better. I am extremely grateful.
The girls have been brilliant for my mum. They have improved my mum's mood, got her doing activities and motivated her to do countless things. I cannot praise these care workers enough, and thank them for affecting my mum's life for the better. I am extremely grateful.
↩Reply from Stacy Dunne, Registered Manager at The Care Worker Agency
I'm really pleased our service has had such a positive impact on your mother's well-being, Please let me know if we can support in any other way.
Review from J C (Wife of Client) published on 19 February 2025 Submitted via Website•
Overall Experience
The Care Worker Agency has been an absolute blessing! They take the time to match carers with clients based on personality and needs, which has made such a difference for my husband. Our carers are not only skilled and professional but also share similar interests, creating a wonderful bond. The...
The Care Worker Agency has been an absolute blessing! They take the time to match carers with clients based on personality and needs, which has made such a difference for my husband. Our carers are not only skilled and professional but also share similar interests, creating a wonderful bond. The care, companionship, and attention to detail they provide give us peace of mind every day. I highly recommend The Care Worker Agency to anyone looking for compassionate and personalised home care!
↩Reply from Stacy Dunne, Registered Manager at The Care Worker Agency
Thank you for taking the time to review our services, I am pleased the service we provide is meeting your husband's needs. Please don't hesitate to contact if we can support you in any other way.
Review from Stephen M (Client / Service User) published on 14 February 2025 Submitted via Website•
Overall Experience
During January I fell ill with two serious chest infections, The Care Worker Agency kept in close contact with me, helped reassess and re-appraise my care package and helped me have this extended and increased which has directly affected my quality of life. I am home again, feeling a lot better and...
During January I fell ill with two serious chest infections, The Care Worker Agency kept in close contact with me, helped reassess and re-appraise my care package and helped me have this extended and increased which has directly affected my quality of life. I am home again, feeling a lot better and still under the watchful eye of the agency. Very impressive.
↩Reply from Stacy Dunne, Registered Manager at The Care Worker Agency
Thank you for your feedback, we are pleased you are back home and feeling better.
Review from D B (Grandson of Client) published on 14 February 2025 Submitted via Website•
Overall Experience
My nan had a short term care package following a stay in hospital. Staff team are highly trained knowledgeable and just great. Good understanding of supporting my nan always polite caring and empathetic. Would highly recommend the team at the care worker agency. If we ever need carers again we...
My nan had a short term care package following a stay in hospital. Staff team are highly trained knowledgeable and just great. Good understanding of supporting my nan always polite caring and empathetic. Would highly recommend the team at the care worker agency. If we ever need carers again we wouldn't hesitate to contact this team.
↩Reply from Stacy Dunne, Registered Manager at The Care Worker Agency
Thank you for your kind feedback, I am pleased your loved one had a good experience of our fantastic care team.
Review from J G (Brother of Client) published on 7 November 2024 Submitted via Website•
Overall Experience
Friendly, responsive agency. Carers have been excellent and regularly go beyond the narrow scope of the visit purpose when a need arises.
Sometimes tricky to get through to the office by phone but emails are replied to quickly.
Sometimes tricky to get through to the office by phone but emails are replied to quickly.
Would recommend.
Friendly, responsive agency. Carers have been excellent and regularly go beyond the narrow scope of the visit purpose when a need arises.
Sometimes tricky to get through to the office by phone but emails are replied to quickly.
Sometimes tricky to get through to the office by phone but emails are replied to quickly.
Would recommend.
↩Reply from Stacy Dunne, Registered Manager at The Care Worker Agency
Hello thank you for your kind words and taking the time to review our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Care Worker Agency.
Accreditations
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Frequently Asked Questions about The Care Worker Agency
How many Carers does The Care Worker Agency employ?
The Care Worker Agency employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Care Worker Agency to verify any information. View our terms and conditions. The Care Worker Agency has a Basic Service -what a Basic Service includes.