Elite Homecare

Unit 1, Pepper Road, Hazel Grove, Stockport SK7 5DP
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2.0 1 Review
  • Elite Homecare, Stockport
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Care Provided by Elite Homecare

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Michael Crossley

Person in charge

  • Michael Crossley (Owner/Manager)
Are you the Owner/Manager of Elite Homecare? View your Advertising Options

Elite Homecare Reviews (1)

2.0

Elite Homecare has a Review Score of 2.0 (2.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Elite Homecare has 1 review.

Overall Experience
  • 0
  • 0
  • 0
  • 1
  • 0
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to Elite Homecare
  • 1
Total of 1, showing 1-1
Review from Michael G (Son of Client) published on 22 September 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
I thought i would leave a review as this company has no reviews at this time. My general experience with this company was quite poor. I have discovered that quite often the in place care plan was not followed, such as failing to test the care call button which should have been done once a month. or
certain carers not carrying out their job properly, although some were fine. Upon an incident involving a carer however this company totally failed in its response. There was no contact from them at all, there were not interested in answering my concerns around my vulnerable mother and totally failed in their safeguarding roll. They have since failed to answer any requests and have completely ignored me. I would not advise anyone to use this company due to its failings in care and safeguarding, and would not want anyone else to experience what i have with they vulnerable loved one.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 2.0 (2.000)

Overview of Review Score

The Review Score of 2.0 (2.000) out of 10 for Elite Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.000 for Elite Homecare is calculated as follows: ( (1 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 6 Ratings = 2
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Elite Homecare is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Elite Homecare

What Type of Services does Elite Homecare offer?

Elite Homecare offers Home Care.

How many Carers does Elite Homecare employ?

Elite Homecare employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Elite Homecare to verify any information. View our terms and conditions. Elite Homecare has an Basic Service - more info.