Care Provided by Continuity of Care Services Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
We offer a range of care packages tailored to your needs, whether you need a little assistance, something more comprehensive, or simply a regular visit. Let us know what you’re looking for and how often you’d like us to visit, and we can suggest some options and share a personalised quote. We’re here whenever you’d like to chat or ask questions.
The price(s) shown are provided by the agency. Contact Continuity of Care Services Ltd for full pricing details and T&Cs.
Contact Continuity of Care Services Ltd to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Continuity of Care Services Ltd
- Private Owned
Person in charge
- Victoria Walker (Owner/Registered Manager )
Are you the Owner/Manager of Continuity of Care Services Ltd?View your Advertising Options
Continuity of Care Services Ltd Reviews (3)
Over all time Continuity of Care Services Ltd has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Continuity of Care Services Ltd
Loading...
Review from T E (Client / Service User) published on 22 January 2024 Submitted via Website•
Overall Experience
I would highly recommend this care provider. I’ve been using Continuity Of Care for over two years. When I first came on board with this company, it was the company owner that came out to start doing my care. She delivered my care for the first two weeks and then slowly introduced other carers to...
I would highly recommend this care provider. I’ve been using Continuity Of Care for over two years. When I first came on board with this company, it was the company owner that came out to start doing my care. She delivered my care for the first two weeks and then slowly introduced other carers to me. This helped me immensely as this was the first time I had received care in my home and I was very anxious. Since then, I have built up a good relationship with the company. They are always on time and professional and very good at communicating with me.
↩Reply from Victoria Walker, Registered Manager at Continuity of Care Services Ltd
Thank you very much for taking time out of your day to write such a lovely review. I still remember very clearly asking if you were nervous when I first came to support you and you advised that you hadn’t slept. Since then we have become very good friends and I enjoy every visit. It’s really...
Thank you very much for taking time out of your day to write such a lovely review. I still remember very clearly asking if you were nervous when I first came to support you and you advised that you hadn’t slept. Since then we have become very good friends and I enjoy every visit. It’s really important to me that we continue to be flexible around your needs and give you the continuity of support. We are ultimately very lucky to know you and your family. Thank you for coming to our little office events and meeting other people we care for. It’s like a little community on its own.
Review from Martin A (Father of Client) published on 22 November 2023 Submitted via Website•
Overall Experience
This company has provided 24/7 care for the last two and a half years via NHS CHC. The patient lives in her own home and suffers from very complex physical, communication and mental health needs. They have trained, built and maintained a team of 10 staff in very challenging circumstances....
This company has provided 24/7 care for the last two and a half years via NHS CHC. The patient lives in her own home and suffers from very complex physical, communication and mental health needs. They have trained, built and maintained a team of 10 staff in very challenging circumstances. Throughout they have provided a reliable and totally person-centred approach and have, without doubt, enabled her continuing progress towards recovery. Staff are kind, positive, caring and professional. The owner is strongly committed to providing continuity of care and to developing and tailoring support to meet this patient’s very individual needs. In my experience with a number of other care companies, they are exceptional. I would strongly recommend exploring how they might be able to help. If they can, then you are very lucky.
Review from L D (Mother of Client) published on 22 November 2023 Submitted via Website•
Overall Experience
This company should not be anywhere near complex care packages. In 20 years of having care agencies, my family have never experienced anyone like this. Lack of care, consideration for the user, lack of training for the staff, the company owner is only interested in how much money your package is...
This company should not be anywhere near complex care packages. In 20 years of having care agencies, my family have never experienced anyone like this. Lack of care, consideration for the user, lack of training for the staff, the company owner is only interested in how much money your package is worth.
I have posted this review so hopefully, another service user and their family will not have to experience what my daughter and myself did.
↩Reply from Victoria Walker, Registered Manager at Continuity of Care Services Ltd
We are very sorry that you feel it necessary to post this review. In particular a personal comment about myself which is simply not correct. We pride ourselves in delivering exceptional and compassionate care and we receive hugely positive feedback from our service users and their families. Our...
We are very sorry that you feel it necessary to post this review. In particular a personal comment about myself which is simply not correct. We pride ourselves in delivering exceptional and compassionate care and we receive hugely positive feedback from our service users and their families. Our service has also been independently assessed by the CQC who speak to customers and staff alike to ensure we deliver on our promises.We did have a very challenging relationship with you and ultimately, as you know, we felt we could not continue the relationship and we offered to support you transitioning to an alternative provider. Patient safety is our primary concern and we feel we did everything possible to support you and your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 December 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Continuity of Care Services Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Continuity of Care Services Ltd.
Accreditations
There are no accreditations posted yet for Continuity of Care Services Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Continuity of Care Services Ltd
How many Carers does Continuity of Care Services Ltd employ?
Continuity of Care Services Ltd employs 80 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Continuity of Care Services Ltd to verify any information. View our terms and conditions. Continuity of Care Services Ltd has a Basic Service -what a Basic Service includes.