Greenleaves Homecare Services Ltd

Business & Technology Centre, Bessemer Drive, Stevenage SG1 2DX
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9.9 38 Reviews
  • Greenleaves Homecare Services Ltd, Stevenage
Greenleaves Homecare Services is a domiciliary care agency providing support for children and adults. The focus is on care and support with personalised and person centred care plans. The aim is to match personalities in order to provide a more holistic, friendly and unique service. With over 30 years experience of providing care and support in the community, Greenleaves Homecare delivers a high level of care to meet the individual needs of the service users and their families, who are an integral part of the process.

The team undertake an free initial and culturally appropriate assessment before agreeing to take on a package of care, to ensure the service provided has the flexibility to respond to ever-changing needs. Staff recruitment is focused on making sure that care workers are recruited from a diverse and experienced background in order to achieve this.

Personalised care plans will ensure that you can remain in your own home, retaining your independence. Whether you need you need 24 hour live-in care or a number of calls during the week, Greenleaves Homecare Services will provide support with a carefully chosen and matched carer/s who communicates regularly with you and your family. Greenleaves Homecare Services is open 7 days a week with a 24 hour helpline and a dedicated team, to help you to talk through all your options.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £30
  • Weekly Live-in Care Fees: £1200 – £1800

Our fees do vary depending on the level of support that is required so please do call us to discuss. Our initial assessment is free. we look forward to speaking with you.

These prices are only a guideline, please contact Greenleaves Homecare Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Greenleaves Homecare Services Ltd

Person in charge

  • Ravneet Kang (Registered Manager)

Greenleaves Homecare Services Ltd Reviews (38)

Total of 38, showing 1-20
9.9

Greenleaves Homecare Services Ltd has a Review Score of 9.9 (9.896) out of 10, based on 20 reviews in the last 2 years. Over all time Greenleaves Homecare Services Ltd has 38 reviews.

Overall Experience

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Date Published

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Review from D F (Sister of Client) published on 27 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Received excellent service. From the initial call they attended the next day. Nothing was too much and they fully understood the needs of my sister and made various recommendations to make her comfortable. The carers were kind, considerate and compassionate and were always willing to go the extra mile.
Highly recommended.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you for your positive review. Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to submit the feedback about your positive experience. Best Wishes from Greenleaves Homecare Services.

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Review from Mandy D (Daughter of Client) published on 27 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a very big 'Thank you' to the Team of truly wonderful ladies for all the support and advice you gave us whilst looking after our dear mum at home during her end of life.
They gave mum such amazing care everyday, twice a day and she loved and enjoyed all their visits so much.
They
were all so kind, caring, thoughtful and very respectful and nothing was ever too much trouble. Without their support we couldn't have done it.
They enabled mum to maintain her dignity right up until the very end and for that we are as a family so very grateful. We miss her dearly and knowing that she was cared for so brilliantly during those last 5 months gives us great comfort. Thank you so much Greenleaves.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you for your feedback and we are pleased that Greenleaves Homecare Team were able to support your mother and the family towards the end of her life. We really appreciate the detailed and positive response that has been submitted. Furthermore, we would like to add that it was a pleasure getting to know you all working with you during the the care visits. Best wishes from Greenleaves Homecare Services.

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Review from M K (Son of Client) published on 20 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia, and finding the right support for her was incredibly important to us as a family. From the very beginning, this care company has been outstanding. The team is kind, professional, and truly understands the needs of someone living with dementia.
They took the time to get to know
my mother as a person-not just her condition-and provided care that was thoughtful, compassionate, and consistent. Every carer we met was respectful, patient, and went above and beyond to make sure she felt comfortable, safe, and valued. They helped with everything from daily tasks to simply keeping her company and bringing a smile to her face.
Communication has also been excellent. We were always kept informed, and any concerns or questions were handled quickly and with great care. It gave us real peace of mind knowing she was in such good hands.
Highly recommend this company and team. Thank you all so much.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you so much for your positive review. We are pleased that our team were able to provide your mother with the high level of care to meet her needs. It was a pleasure working with your mother all as well as the whole family. Best wishes from Greenleaves Homecare Services.

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Review from R S (Daughter of Client) published on 18 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend Green leaves; they provided an excellent level of care for my Dad towards his end of life. They treated him with the upmost respect and dignity and built a great routine with them.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thanks so much for your positive review. it was a pleasure to work with your father and the whole family. We appreciate your feedback about the staff and are pleased that we were able to provide the level of care with respect and dignity. Best wishes from Team Greenleaves

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Review from Jackie W (Daughter of Client) published on 11 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been thinking about how to summarise and how to put into actual words and describe the care provided by Greenleaves for a few days, basically I am still at a loss as there are not the adequate words in the English vocabulary to express my thanks and gratitude as words are totally inadequate.
My
mother was released from hospital into my care of which was totally devastating as she given a terminal diagnosis of which was was shocking in itself, very frightening and extremely lonely. A care package was discussed with us and mother was sent home. I then received a call from the director and it was as if I was wrapped in in huge comfort blanket, no longer were we alone and isolated. From there forth we were visited by her angels walking this earth, and I do not say this lightly. The empathy, compassion and love given by her careers to mother was outstanding, I do not hesitate to call them family as that is the respect and dignity they gave to us all.
Forever indebted to you all x

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you so much for your very positive feedback it is is really appreciated. Although and albeit for only a short while, our carers developed a very good working relationship with you and your mother during the visits. We are delighted to hear that our carers were so considerate and compassionate and made such a difference in this time of need. Your feedback really means such a lot to us and we would like to say a big thank for trusting us with your mother's care. We will make sure that we share your positive feedback with all the carers and once again a big thank you from us all at Greenleaves Homecare Services.

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Review from Matt F (Grandson of Client) published on 26 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been looked after by Greenleaves for the past 3 years. Sadly, he recently passed away but he absolutely loved his carers. They always went above and beyond for him and their care was second to none.
We were left in a difficult situation after he was discharged from hospital without
a care package in place and one staff member in particular was able to put something in place and get someone out on the same day. It really was a life saver.
I am struggling to put into words how grateful we all are for their consistent care not just for my grandad but they also were there to help us as a family with financial, medical and wellbeing support. These last 3 years would have been infinitely more difficult without them on our side.
From the bottom of my heart, thank you!

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you so much for your lovely review. It was a pleasure working with you and your family. It is always helpful to have the feedback about the quality of care that we are providing and we really appreciate your positive comments. Thank you again from all at Greenleaves Homecare Services.

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Review from Donna G (Niece of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful care team. We only used them for a few days but in that time they were all supportive, very professional and very kind and caring.
Many thanks.
Thank you from all of my aunt's family.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you for leaving a review for Greenleaves Homecare Services. It really is lovely to see your comments and that our team were able to support your aunt. We are pleased that our team were able to provide good quality care, despite this being for such a short period. Best wishes from Greenleaves Homecare Services.

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Review from Ruth E (Daughter of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenleaves were excellent in their care of my mum in the 4+ years that they looked after her. Nothing was too much trouble. Getting Mum's prescription or getting any extra shopping that she needed. I know that she enjoyed the company of many of them and it was much appreciated that they sat and listened
to her many stories. I would like to thank all the carers over the years but especially those in the last days and weeks of her life. They looked after her like she was a member of their own family. This did not go unnoticed and it made leaving Mum in their care much easier.

Reply from Ravneet Kang, Registered Manager at Greenleaves Homecare Services Ltd

Thank you so much for your thoughtful and kind feedback. We are honoured that you chose Greenleaves Homecare to support your Mum for over four years. Our dedicated team always strive to provide a caring and compassionate service. It is wonderful to hear that you have had such a positive experience with our team. Your feedback is appreciated and reinforces the commitment of our staff. Best wishes from Greenleaves Homecare Services.

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Review from Vivien G (Wife of Client) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this company enough. My husband is being provided with brilliant care and time is always available to make sure I am OK too. All staff are extremely polite and friendly and all care is always given with a smile. Nothing is ever too much trouble. All concerns and queries are answered
promptly. I would highly recommend Greenleaves.

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Review from Jayne M (Daughter of Client) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so relieved when Mum was provided with palliative care from Greenleaves. The manager is extremely knowledgeable and reassuring and organised a rota to suit Mum's complex needs. The carers are very kind, gentle and compassionate. They quickly learned Mum's likes and dislikes and treated her with
humour and dignity. I would happily recommend Greenleaves.

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Review from J L (Wife of Client) published on 14 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Compared with the previous care agency, the management of Greenleaves Homecare has a much better understanding of what the client and his family require and they take necessary actions based on the client's feedback.
The carers are always on time and are willing to help.

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Review from Jane C (Wife of Client) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the team. The carers are very kind and knowledgeable. They have been looking after my husband for a while now and have become friends with him. It's nice to have continuity of the same team.

Reply from Ravneet Kang, Registered Manager at Greenleaves Homecare Services Ltd

Thank you for your positive feedback we really appreciate your thoughtful comments. It is very nice to hear that the team are able to support your husband in a caring and professional manner. Best wishes from Greenleaves Homecare Services.

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Review from Amanda H (Daughter of Client) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed by the care my 91-year-old dad receives on a daily basis. Nothing is too much trouble. When needed he has been taken to medical appointments, shopping etc. We also like he has the same carer who my dad thinks it is marvellous. Finding Greenleaves and this support has been an
absolute Godsend for our family. The peace of mind and reassurance that he is being looked after so well and is happy is a huge relief for all of us.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you for your positive feedback and sharing your experience of Greenleaves Homecare. We really appreciate your kind words and would like to say that it is a pleasure working with you as a family and your father. It is great to see the positive impact we make with families and their loved ones as we always strive to provide the highest quality of care and professional support. Thank you again for choosing Greenleaves Homecare and we appreciate your recognition of our team.

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Review from A M (Son of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service.
My dad is happy to receive care and feels the staff help him when he needs.
Polite and caring nature all staff that have come.
Hopefully quality care continues for my dad and he is comfortable.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you for taking the time to review the services that we provide at Greenleaves Homecare Services. It is a pleasure to support your dad in his home and it is our aim to consistently provide the right care for the individual needs at all times.

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Review from Alex H (Grandson of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan had dementia and always wished to remain in her own home. This was only possible in her remaining years with the dedicated care, support and well-managed care package put in place by Greenleaves Homecare.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you so much for taking the time to review Greenleaves Homecare, we really appreciate your positive feedback. We are delighted that we were able to provide a high quality of care for your nan in her own home, and that she had such a positive experience with us. Many thanks, Greenleaves Team.

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Review from Dan J (Son of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the service provided. Greenleaves supplied a carer who was professional and spoke my mother's native language. My mum feels blessed to have a caring individual that also provides some friendship.
Greenleaves have been extremely professional throughout and provided flexibility
where needed. They are also knowledgeable on what support local authorities provide and the processes that need to be followed to get assistance.
Would definitely recommend Greenleaves!

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Review from T P (Daughter of Client) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I first came to know about Greenleaves through the local gurudwara, they were advertised on their notice board. I rang the owner and had a long conversation with them. Must say, she knew exactly where I was coming from, this followed a meeting with herself and me. I was so impressed with what they offered,
I wanted to go ahead straight away. To be honest, this is a blessing for our Indian community, it caters for all our needs. I wish them all the best.

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Review from Kirpal M (Mother of Client) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service from the Greenleaves Homepage Services. Caring staff are polite and deal with continuous changes with my son's care. My son has very challenging behaviour and needs full personal care, severe learning disabilities and nonverbal, carers do try their best to provide assistance and support
to him.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you very much for your kind words. We appreciate your valuable feedback.

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Review from Amanda L (Daughter of Client) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly can't praise Greenleaves Homecare services enough. Our mum came out of hospital and was bed-bound and required home care. We realised our 91-year-old dad just couldn't cope. Contacted Greenleaves at 1 pm and arranged to meet at Mum and Dad's by 3 pm, very quick response, and a care plan starting
the following day was set up to include complete hygiene needs and anything else that was required. A carer was chosen by personality to bond with both Mum and Dad. Mum is not easy (dementia) having been a very independent lady, the carer helped defuse any situation which Dad appreciated and felt supported. A 'chat' group was set up by Greenleaves and any requests and info we had were acted on immediately with lots of advice by Greenleaves any time of the day we received a reply, brilliant service. Our experience with Greenleaves was excellent, 5 stars in helping to make a very difficult time a lot easier and we would not hesitate to refer them to anybody requiring homecare and peace of mind. Big thanks.

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Review from Lecia D (Daughter of Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for all your help and your team of carers for your hard work and ever ending sympathy in looking after Dad, nothing was too much trouble. It enabled us as a family to keep Dad in his own home for a long time so he didn’t need to live in a care home which he would have hated. It was
so much pleasure working with Greenleaves, it is the best experience I have had working with a care company and I have worked with a few. Your personal / professional touch was a great comfort to me as I found the last few years caring for Dad sometimes extremely stressful.

Reply from Charanjit Kang, Director at Greenleaves Homecare Services Ltd

Thank you for your lovely response, it was a please caring for your dad and working with you as a family. Best wishes from Team Greenleaves

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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Greenleaves Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Greenleaves Homecare Services Ltd is calculated as follows: ( (104 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 115 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Greenleaves Homecare Services Ltd is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Greenleaves Homecare Services Ltd

What Type of Services does Greenleaves Homecare Services Ltd offer?

Greenleaves Homecare Services Ltd offers Home Care.

How many Carers does Greenleaves Homecare Services Ltd employ?

Greenleaves Homecare Services Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Greenleaves Homecare Services Ltd to verify any information. View our terms and conditions. Greenleaves Homecare Services Ltd has an Enhanced Service - more info.