Caremark Cambridge & South Cambridgeshire
Unit 7, Grange Park, Broadway, Bourn,
Cambridge
CB23 2TA
Please contact us for any other ad-hoc prices, long sits, overnight care etc.
These prices are only a guideline, please contact Caremark Cambridge & South Cambridgeshire to find out the exact price for your requirements.
Caremark Cambridge & South Cambridgeshire has a Review Score of 9.8 (9.817) out of 10, based on 12 reviews in the last 2 years.
Over all time Caremark Cambridge & South Cambridgeshire has 38 reviews.
5.0 out of 5
Thank you for your kind words. We're so pleased we could respond quickly and provide the support you and your father needed. It's a privilege to help make life more manageable during such a difficult time. Your feedback means a great deal to our whole team.
5.0 out of 5
Thank you for sharing this wonderful feedback. We're so glad to hear how much joy the visit brought to your mum and that her carer made such a positive impact. Moments like these are at the heart of what we aim to achieve. We'll be sure to pass on your kind words to the team.If there's ever anything more we can do to support your mum or your family, please let us know.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience. We are truly touched to hear how much our carers have brightened your mother's days and made a difference in her life. It's our mission to provide warm, compassionate, and engaging care, so knowing we've helped to bring some joy and companionship to her means the world to us.
5.0 out of 5
Thank you so much for your kind feedback-it means a lot to us. Your insights are invaluable in helping us provide the best possible care and support. Knowing your thoughts helps us better understand what truly matters to you and how we can continue to improve. We deeply appreciate the trust you've placed in us and the time you took to share your experience. Thank you for allowing us to be part of your care journey.
5.0 out of 5
Thank you for such lovely feedback. It has been a pleasure caring for both family members.
5.0 out of 5
Thank you for your kind review, we are very pleased that you are happy with the care you received, we always endeavour to deliver a great care service.
5.0 out of 5
Thank you for all the kind words, we do try and give a quality service to our customers and I am very happy that you have received the level of care that we aim to give.
5.0 out of 5
Thank you for the review, the carers enjoy looking after your mother and we always endeavour to deliver exceptional care.
4.0 out of 5
Thank you for allowing us to support you. We are happy that you have recovered fully. It gives us much pleasure knowing that we have been responsive to your needs and our support has been effective enough to enable you to now live your life without needing carers. Should you or anyone you know require our services in the future, we are just a phone call away. Always happy to support you.
5.0 out of 5
It is an absolute pleasure and an honour to be given the chance to support you. The ladies who come to you love you. Thank you for your very kind and thoughtful review of our service. We are always looking for ways to improve. Our aim is to support our clients to live in their own homes with whatever support we can give them, for as long as they want. It gives us great pleasure to be able to do that for you. If there is anything more we can do please don't hesitate to call us.
5.0 out of 5
Your very kind and thoughtful review of our services means a lot to us. We are happy to hear that we have been a blessing to your father-in-law and your family. You welcomed us and were always very kind to our carers. At Caremark Cambridge, we aim to provide care and support for the client and their family because family is important to us; thank you for welcoming us into your family. We have loved every minute spent with you and your father-in-law. What an amazing gentleman, always cheerful. Please remember we are there for you. Feel free to drop in for a chat and a cuppa
5.0 out of 5
Thank you for your very kind and thoughtful review of our services and our staff. We are truly honoured that you entrusted the care and support of your mother to us. We never take anything for granted. We are happy to hear that your family were able to get some much-needed respite. Your review will help to motivate our care staff who will be happy knowing that they have managed to make such a positive difference in the lives of our clients and their families.
5.0 out of 5
We really appreciate your very kind and thoughtful feedback, it means everything to us and will certainly be received by our staff with a lot of gratitude. We understand how emotionally and physically demanding it can be on families when they have to put care in place for their loved ones. We are always available and go a step further to provide aftercare wherever possible. Please get in touch if there is ever anything more we can do to support; our customers and their family become family to us and family comes first.
5.0 out of 5
Thank you so much for your kind and very thoughtful review of our services. It means a lot to us to hear that we have been a blessing to both you and your husband. At Caremark Cambridge, we aim to provide care and support for the client and their family because family is important to us; we are a family. Thank you for welcoming us into your family. We have loved every minute spent with you and your husband and the therapy that comes with ironing. We are eagerly awaiting the honour of being able to continue with that support when he returns from respite. Meantime, please remember we are there for you 24/7; caring is at the heart of everything we do.
4.0 out of 5
Thank you for taking the time to review our services. It means a lot to us that you found us very communicative and responsive. Our staff at the office and our carers are devoted to providing the highest quality of care to all our customers, giving their families and loved ones a much-needed break, assured of our support. Thank you for acknowledging that our staff worked very hard and diligently in looking after your mother at home, in often challenging circumstances. We are happy to hear that your family appreciated it. We were honoured that you entrusted her care and support to us. We will miss your mother as she's gone into a care home now. We wish her all the best. Remember we are only a phone call away should you need any further support from us. We would love to hear from you.
5.0 out of 5
Thank you for your very generous review. We appreciate you. You are one of our longest-term customers and we have enjoyed every minute of supporting you. Our staff enjoy spending time with you and really look forward to your visits, both for the care support and for the social visits.
If there is anything more we can do, we are just a phone call away.
5.0 out of 5
Thank you so much for your very positive review. Thank you for your patience and understanding during the times we were short-staffed, in the past.
We can assure you that we have since managed to recruit both locally and internationally; are well-staffed and available to offer more support if needed. Our staff really enjoy supporting your mom who is always chatty and pleasant with everyone. We also appreciate the amazing support and feedback we always get from your family. Please do not hesitate to get in touch if there is any way we can support more.
5.0 out of 5
It's an absolute pleasure being able to support your mom. Thank you for the opportunity, we feel honoured.
Glad to hear that our support of your mom has afforded you peace of mind. We always endeavour to care for the client and their family, that's at the heart of who we are and what we do.
We appreciate your feedback, it's a great part of what helps to keep our staff motivated.
We are only a phone call away whenever you need us.
5.0 out of 5
It's been an absolute pleasure supporting you. Thank you for taking the time to give us this feedback, it means a lot to us.
Should you require support with anything at all, please do not hesitate to contact us.
5.0 out of 5
Thank you for your thoughtful encouragement which we will convey to our team. We are happy to hear that you are pleased. It is truly a pleasure to be able to support your dad. The support and prompt responses from you, his family, have made our job so much easier. If there is ever anything more we can do, we are just a phone call away.
The Review Score of 9.8 (9.817) out of 10 for Caremark Cambridge & South Cambridgeshire is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Cambridge & South Cambridgeshire is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Having worked for many well-known Retailers over the last 30 years including B&Q and Superdrug and more recently being employed as the Operations Director for B&Q's parent company Kingfisher in Russia I wanted to open my own business and do something completely different. My wife and mother-in-law both work in home care and I found myself being excited by the opportunity of setting up a new business where I could add something back to the community by looking after people in their own homes and giving them a better quality of life through a well trained and caring team of support workers.
Working in care for several years and being passionate about delivering the best standards of professional care and support it made sense for my husband and me to open the Homecare business where we can offer our services to the local community. Given the growing need for Homecare, I am looking forward to ensuring our clients in Cambridge and South Cambridgeshire get the level of service they deserve.
I joined Caremark in July 2020 after always wanting to work in healthcare. I am passionate about providing a high-quality care service and ensuring people can remain happy and comfortable in their own homes. I was delighted to be offered the opportunity of becoming a Care Manager as it means I can continue working with both clients and carers to make sure we are providing the best service possible.
Mel has over 10 years of care experience in both office and field roles and her real passion is looking after people. Mel has built up a great rapport with many of our customers and is now doing a great job in the office where she can influence and look after all of our customers.
Having worked in Hospitality for several years I decided to join Caremark Cambridge in August 2022 to try a different career and learn new approaches to working in a new sector. Working in care has been really rewarding and given me a lot of satisfaction, I am really looking forward to taking on the new challenge of the Field Care Supervisor role.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Cambridge & South Cambridgeshire to verify any information. View our terms and conditions. Caremark Cambridge & South Cambridgeshire has an Enhanced Service - more info.
