Caremark Cambridge & South Cambridgeshire

Unit 7, Grange Park, Broadway, Bourn, Cambridge CB23 2TA
Review Us
9.7 41 Reviews
  • Caremark Cambridge & South Cambridgeshire, Cambridge
Caremark Cambridge and South Cambridgeshire is a Homecare company who offer the highest standard of professional care and support to people in need who choose to remain living in their own homes. They encourage and promote the independence and safety of all of their customers and ensure that peoples values and rights such as dignity, beliefs and freedom of choice are respected at all times.

Care Provided by Caremark Cambridge & South Cambridgeshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33 – £38
  • Weekly Live-in Care Fees: from £1350

Please contact us for any other ad-hoc prices, long sits, overnight care etc.

These prices are only a guideline, please contact Caremark Cambridge & South Cambridgeshire to find out the exact price for your requirements.

Contact Caremark Cambridge & South Cambridgeshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Cambridge & South Cambridgeshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Robert Johnstone (Managing Director)

Caremark Cambridge & South Cambridgeshire Reviews (41)

9.7

Caremark Cambridge & South Cambridgeshire has a Review Score of 9.7 (9.657) out of 10, based on 14 reviews in the last 2 years.
Over all time Caremark Cambridge & South Cambridgeshire has 41 reviews.

Overall Experience
  • 36
  • 5
  • 0
  • 0
  • 0
Date Published
  • 41
  • 3
  • 9
  • 14
  • 27
Reviewer Connection to Caremark Cambridge & South Cambridgeshire
  • 11
  • 10
  • 9
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Hamish W (Son of Client) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, efficient, caring, professional. Very happy with service and flexibility of support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.657)

Overview of Review Score

The Review Score of 9.7 (9.657) out of 10 for Caremark Cambridge & South Cambridgeshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.807 for Caremark Cambridge & South Cambridgeshire is calculated as follows: ( (70 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.807
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Cambridge & South Cambridgeshire is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 4.85
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (1)

Loading...

Meet the Team (5)

Robert

Robert Johnstone

Job Title: Managing Director Joined: 2018

Having worked for many well-known Retailers over the last 30 years including B&Q and Superdrug and more recently being employed as the Operations Director for B&Q's parent company Kingfisher in Russia I wanted to open my own business and do something completely different. My wife and mother-in-law both work in home care and I found myself being excited by the opportunity of setting up a new business where I could add something back to the community by looking after people in their own homes and giving them a better quality of life through a well trained and caring team of support workers.

Tracey

Tracey Johnstone

Job Title: Director Joined: 2018

Working in care for several years and being passionate about delivering the best standards of professional care and support it made sense for my husband and me to open the Homecare business where we can offer our services to the local community. Given the growing need for Homecare, I am looking forward to ensuring our clients in Cambridge and South Cambridgeshire get the level of service they deserve.

Jasmine

Jasmine Parnham

Job Title: Care Manager Joined: 2020

I joined Caremark in July 2020 after always wanting to work in healthcare. I am passionate about providing a high-quality care service and ensuring people can remain happy and comfortable in their own homes. I was delighted to be offered the opportunity of becoming a Care Manager as it means I can continue working with both clients and carers to make sure we are providing the best service possible.

Mel

Mel Palmer

Job Title: Care Coordinator Joined: 2019

Mel has over 10 years of care experience in both office and field roles and her real passion is looking after people. Mel has built up a great rapport with many of our customers and is now doing a great job in the office where she can influence and look after all of our customers.

Jess

Jess Woods

Job Title: Field Care Supervisor Joined: 2022

Having worked in Hospitality for several years I decided to join Caremark Cambridge in August 2022 to try a different career and learn new approaches to working in a new sector. Working in care has been really rewarding and given me a lot of satisfaction, I am really looking forward to taking on the new challenge of the Field Care Supervisor role.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Cambridge & South Cambridgeshire to verify any information. View our terms and conditions. Caremark Cambridge & South Cambridgeshire has an Enhanced Service - more info.