One Day At A Time Home Care Ltd

Overall, we are pleased with the service and will continue to use One Day At A Time daycare.

Highly recommend.

The carers always arrived on time, they provided my mum with excellent service and were happy and friendly. Mum found them understanding and helpful and would have no problems recommending them to others.

All staff and carers have been very helpful and caring. Always cheerful and sociable.

One Day at a Time was incredibly helpful in arranging care at short notice after Mum had a fall. In fact, they were the only agency in the area that offered to review their schedules to find carers, most just said there was no one available. All the carers were cheerful and helpful and treated Mum with compassion and dignity. They provided as much support as necessary while encouraging her to regain confidence and the ability to look after herself again. The agency was flexible in rearranging carers to fit around hospital appointments etc. We had no complaints whatsoever and were very grateful for the support the carers gave. Thank you, team, for all your help looking after my mum.

One Day at a Time have been helping me for about 18 months since becoming mostly bed-bound with mobility and other issues. They come every Monday for a longer visit when I can get a shower and Wednesday/Friday for shorter visits for a good wash and change of clothes. My son takes care of me and my disabled daughter the rest of the time but I really appreciate my care visits. It's a chance to have a chat and sometimes a laugh with a different person. All of the carers that have been here are very polite, respectful and have a good sense of humour. I can honestly say that some of the carers have become good friends. I am more than satisfied with the service and would have no hesitation in recommending One Day at a Time to anyone.

My husband has been receiving care from One Day At A Time Home Care since August 2022. I am very pleased with the quality of the care given to him. All carers are kind and cheerful. They have always offered top quality care to my husband and always greet him with a big smile. The carers are friendly, competent and polite. They meet his needs with aptitude and understanding. He looks forward to seeing them. Thank you very much for all your help.

I have had One Day At A Time Home Care Ltd carers twice a day for six weeks and would thank each and every one of them for their efficient and friendly care. I look forward to their visit and don't mind which lady arrives as they are all very cheerful and always ready to help with any little problem. Above all, I have appreciated they have allowed me to keep my dignity at all times. Thank you for all your help.

I would highly recommend this team.

I've been a client of One Day At A Time Home Care for over a year now, and I am more than satisfied with the service. The staff have been very helpful, and my main carer is first-rate and willing to do anything that is asked of her.

When it has been necessary to call the office, my call has been answered quickly and efficiently.

The carers have been engaging with Mum to a point where she see's them as friends. She feels very comfortable with them supporting her on a day to day basis. All aspects of your support has been reassuring family members.

Very satisfied with all aspects of care, only criticism is delay in knowing how much I have to pay, not having a breakdown of the invoice and not knowing whether its the councils fault or the firms fault. Still haven't had an invoice from March onwards.

Becauee of extreme arthritis I was unable to do somethings, with the help of my carer I can do. Like fully get in the bath, get my washing weekly outside in the sun and fresh air, have my sheets, duvet changed regularly.

All carers have done what is asked of them. All very obliging and kind, and give satisfactory service.

Even though I care to look after myself. I do really get a lot of care and interest from the staff and I look forward to their visits twice a day.

The carers are very kind and will help me and do anything I ask. They are all very obliging.

My experience is of the last 4 years. The care has never faltered and is as good today as when it started. First class friendly care team. I can recommend them to anybody.

The staff are always happy they are always ready to help you. The staff are ready to make your life a lot better and they are kind which means a lot to me.