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Heritage Healthcare (Swansea)

Suite 4, First Floor Acorn House, Enterprise Park, Lion Way, Llansamlet, Swansea SA7 9FZ
Heritage Healthcare Logo
Heritage Healthcare (Swansea) logo
Heritage Healthcare (Swansea), Swansea
Heritage Healthcare (Swansea), Swansea
Heritage Healthcare (Swansea), Swansea

Heritage Healthcare Swansea provides dedicated home care services to help individuals living in Swansea and the surrounding areas to live comfortably at home for longer. The team of carers are highly trained to deliver a bespoke care service, with care packages tailored to the needs of the client.

Services include personal care, domestic duties, companionship, respite care, complex needs and palliative care. With the support of a Heritage Healthcare Swansea...  

Care Provided by Heritage Healthcare (Swansea)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27.50
  • Weekly Live-in Care Fees: from £92.85

Available on request

The price(s) shown are provided by the agency. Contact Heritage Healthcare (Swansea) for full pricing details and T&Cs.

Contact Heritage Healthcare (Swansea) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Jenna Long (Area Care Manager)

Heritage Healthcare (Swansea) Reviews (34)

9.2

Heritage Healthcare (Swansea) has a Review Score of 9.2 (9.167) out of 10, based on 12 reviews in the last 2 years. Over all time Heritage Healthcare (Swansea) has 34 reviews.

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Showing 34 reviews matching selected criteria
Review from M L (Wife of Client) published on 7 June 2023 Submitted via Postal Card
Overall Experience

Very pleased with all the staff that have come to my home. Always very caring and professional in all care aspects and lovely to talk to. It puts my husband at ease when he is frustrated. They do all they can to make him comfortable and clean. A big thank you to all.

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Review from Keith S (Client / Service User) published on 1 March 2023 Submitted via Website
Overall Experience

Having been a client of Heritage Healthcare for a while now and have become reliant on some help in my daily life, I can honestly say that they are amazing, from management down to the carers. They always keep you informed about what is happening and if there are any problems, very friendly and professional staff. Could not be happier with my care package and if anybody ever asks me for a recommendation for a care company this is the first one I would suggest.

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Review from A C (Client / Service User) published on 25 April 2022 Submitted via Postal Card
Overall Experience

Service is very friendly, caring, professional and understanding.

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Review from Colin W (Client / Service User) published on 5 April 2022 Submitted via Postal Card
Overall Experience

We are always happy to welcome the Heritage team to our home. They are always professional and cheerful when they arrive. Both my husband and myself are treated with respect. They never fail to leave before checking that everything is ok with us. They never fail to aks if there is anything more they can help us with.

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Review from H R (Daughter of Client) published on 25 March 2022 Submitted via Postal Card
Overall Experience

Lovely carers who treat my Dad with respect and are always supportive and try to be as helpful as possible. The manager is always happy to exist. Thank you!

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Review from Mark L (Son of Client) published on 21 October 2021 Submitted via Website
Overall Experience

My mother has been with Heritage Health care in Swansea for over two months and she is receiving fantastic care with really professional carers and very friendly service. The manager of the Swansea branch is very nice and so easy to talk to if you need her. I would definitely recommend Heritage Health Care Swansea to anyone who needs care.

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Review from J J (Wife of Client) published on 11 March 2021 Submitted via Postal Card
Overall Experience
Having a modest and very independent husband - I managed his very ill condition 24hrs a day for months. Following his discharge from hospital, I was forced to accept help from carers. Covid 19 prevented me from my family help.

Heritage Healthcare was angels in disguise. They cheer my husband and lift his spirits treating him with courtesy and gentleness. They are clean and tidy and respectful. Thank you.

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Review from C W (Daughter of Client) published on 6 April 2020 Submitted via Postal Card
Overall Experience

After a rocky start and not being happy with the standard of care he was having due to timing and thins not being done properly. I have noticed a big difference in the last couple of weeks and happy with everything so far, especially five particular members of staff.

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Review from R J (Husband of Client) published on 5 March 2020 Submitted via Postal Card
Overall Experience

I am very pleased with my care since coming home from the hospital. The carers re all caring, pleasnat and helpful and are more than welcome in my home and I look forward to their visits. My wife and I like to go out every day and sometimes in the evening or weekends and it is no problem cancelling the carer's visits if necessary.

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Review from B J (Wife of Client) published on 5 March 2020 Submitted via Postal Card
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Am pleased with the service.

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Review from Nicholas R (Client / Service User) published on 3 March 2020 Submitted via Postal Card
Overall Experience
I am extremely happy with the care I receive from the carers that visit me.

They are very professional, caring and polite.

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Review from J M (Client / Service User) published on 2 March 2020 Submitted via Postal Card
Overall Experience

Very good service. Good and helpful staff.

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Review from William C (Son of Client) published on 2 March 2020 Submitted via Postal Card
Overall Experience

I am very happy with the care I am receiving.

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Review from S P (Wife of Client) published on 2 March 2020 Submitted via Postal Card
Overall Experience
Overall, I am very satisfied with the care provider.
The staff are very friendly and efficient.
The staff make a really good effort at making my husband feel comfortable with them.

They are also very clean and tidy whilst managing my husband's needs.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 20 August 2025
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
  • Well-being
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (0)

News

There are no news items for Heritage Healthcare (Swansea).

Awards / Recognitions (2)

Meet the Team (1)

Jameela Kotawala Job Title: Managing Director Joined: 2018
Jameela Kotawala

Multi-lingual Jameela, an ambitious and dedicated business woman with excellent management skills is the owner and director of Heritage Healthcare in Swansea. Jameela shares the Heritage Healthcare ethos, which is to exceed client expectations and make a true and real difference to peoples’ lives.

Frequently Asked Questions about Heritage Healthcare (Swansea)

How many Carers does Heritage Healthcare (Swansea) employ?

Heritage Healthcare (Swansea) employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Heritage Healthcare (Swansea) to verify any information. View our terms and conditions. Heritage Healthcare (Swansea) has an Enhanced Service - more info.