Abney & Baker - Melksham

Highest standards of training given to ALL STAFF is evident in the way we have received services from everyone. Thank you . We would recommend you without any reservations. You can be assured of value for money.

Excellent.

I would like to say a big thank you to my daughter and son for looking after me when I have vascular dementia. They then found Abney & Baker to look after me. The carers are very good and I think my life has been happy since.

My husband feels very safe with every member of staff.

Every carer we have visit is very helpful, understanding of our needs. Always willing to assist in our needs.

My mother is 99 years old. She lives alone in a flat. Two years ago I discovered that Abney & Baker had opened a branch nearby and I asked them to start providing care for her. Mentally she is very capable but she has lost her sight and doesn't hear very well. Also, her mobility is quite poor. The family is very satisfied with the quality of care that Abney & Baker are providing. She has three visits by carers every day. They talk with her and look after her flat. She likes the carers who visit and tells me all about them. I am confident that Abney & Baker are providing care and companionship to a high standard.

Carers and management are very professional caring and interested. Care is second to none they have become like a family to my wife and myself. The support given to me has helped me cope with the situation my wife and I find ourselves in.

Abney & Baker have been extremely supportive, providing excellent care. Admin staff have always been available to provide advice and support.

I look forward to them coming.

Very happy with the excellent service from Abney & Baker.

Having used that service for 6 months it has given me the reassurance knowing that the care provided to the service user is exceptional.

I have found the service that I have received from all ladies who have cared for me very helpful and kind. Some ladies see what needs to be done, a few need me to ask them to do things.

We are very satisfied with the care given and find the carers very helpful and professional and very pleasant. As indicated we find the care excellent. Thank you all so much.

Your colleagues meet my requests which I feel are not unreasonable as one settled into a routine.

Each carer has shown kindness and patience to my mother, even though Mum gets belligerent occasionally. If I need to contact the company there is an excellent emergency out-of-hours service.

Feedback re. any issues has been good.

The carers were all helpful and patient. They all enjoyed working for this company.

The service has been of great quality. It has been necessary to persevere with the care when the client was reluctant.

Friendly, chatty, helpful.

If you are looking for a compassionate, caring and professional team to care for an elderly loved one, then these guys are simply the best. All of the staff provided first-class care for our 97-year-old mother who passed away peacefully at home.