Search for home care

Abney & Baker - Melksham

Oakwood House, 7 Spa Road, Melksham, Wiltshire SN12 7NP
Review UsWebsite
Abney & Baker - Melksham Logo
Jobs
Abney & Baker - Melksham logo
They were happy to do anything that was needed yet always found time for a friendly chat.Caroline F(Client / Service User)
Abney & Baker - Melksham, Melksham
The staff team are genuinely interested in the person they are supportingF L(Daughter of Client/Service User)
Abney & Baker - Melksham, Melksham
The staff members and management team offer an outstanding serviceF L(Daughter of Client/Service User)
Abney & Baker - Melksham, Melksham

Abney & Baker provide high-quality care services designed not only to support clients in living as happily, comfortably, and independently as possible in their own homes, but also to promote preventative care that helps maintain wellbeing and independence for longer.

From offices in Bath and Melksham, Abney & Baker serve clients across Bath and West Wiltshire, including Melksham, Corsham, Chippenham, Devizes and Trowbridge. They are a highly regarded provider of care...  

Care Provided by Abney & Baker - Melksham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£38.95 - £43.35
Weekly Live-in Care£1,785 - £2,095

To help make sure you have all the information you need to make a decision, one of our area managers will arrange to meet with you in person at home. During that visit they will discuss the support you'd like, what you're looking to achieve and design a care and wellbeing plan to ensure you remain independent, safe and happy for as long as possible.

Contact Abney & Baker - Melksham to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Debbie House (Business Manager)

Abney & Baker - Melksham Reviews (46)

Submit a Review
9.7

Abney & Baker - Melksham has a Review Score of 9.7 (9.663) out of 10, based on 9 reviews in the last 2 years. Over all time Abney & Baker - Melksham has 46 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Abney & Baker - Melksham
Loading...
Showing 46 reviews matching selected criteria
Review from H M (Daughter of Client) published on 17 July 2019 Submitted via Postal Card•
Overall Experience

The agency has gone out of their way to be helpful and user-friendly. All the carers have been efficient, calm and capable. My mother is happy with all of them! I would thoroughly recommend this care agency.

↩Reply from Ian Willis, at Abney & Baker - Melksham

Thank you so much for taking the time to write such a positive review. We're delighted that both you and your mother are happy with the support we're providing. I'll make sure your comments are passed on to the care team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Brian A (Son of Client) published on 26 June 2019 Submitted via Postal Card•
Overall Experience

Care manager very professional and friendly care staff. I have only met 2 and they seem to be very caring and professional.

↩Reply from Ian Willis, at Abney & Baker - Melksham

Thank you so much for your kind review. We're delighted we've made a good first impression.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Neil P (Son of Client) published on 17 June 2019 Submitted via Postal Card•
Overall Experience

Very useful, nice staff and organisation.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karina B (Daughter of Client) published on 3 May 2019 Submitted via Postal Card•
Overall Experience
We have been with this company for a short while, but at the moment everything is good. Mum seems happy the carers know how to handle her when she is being difficult!!!

Management is approachable and helpful.

↩Reply from Ian Willis, at Abney & Baker - Melksham

Thank you for your kind review. I’m pleased our support is working well for your mother.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from R J (Son of Client) published on 15 April 2019 Submitted via Postal Card•
Overall Experience

The care we get is good and we have a good laugh and chat with all of them.

↩Reply from Ian Willis, at Abney & Baker - Melksham

Thanks for your review. It's great to hear you get along so well with our team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Angela B (Wife of Client) published on 12 April 2019 Submitted via Postal Card•
Overall Experience

From the first day of using this service, it has been so helpful to me. All the carers have been delightful and have bonded with my husband because they have all chatted to him and explained who they are and what they are doing to help him. He is relaxed with them. He has his favourite but responds well to them.

↩Reply from Ian Willis, at Abney & Baker - Melksham

Thank you so much for your kind words. It means the world to us to know that we have made a difference to our clients' lives.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (9)

News

  • 19 Dec 2025

    As families come together over the Christmas period, it’s often the first time in a while that relatives spend extended time with older loved ones. Subtle changes can become more...

  • 12 Sep 2025

    Abney & Baker has launched a new preventative care approach designed to help people stay stronger, live more independently, and ultimately need less care. Building on the success of its...

  • 18 Jul 2025

    As preventative care champions, we want to help educate older adults and their loved ones, and this new EverFit courss is a great start. This brand-new, practical, online, self-paced Fall...

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Abney & Baker - Melksham.

Meet the Team (5)

Debbie House
Debbie HouseJob Title:Business Manager

Debbie manages both the West Wiltshire and Bath teams.

Paula Eaves
Paula EavesJob Title:Community Support Manager

Paula is one of our Community Support Managers covering the West Wiltshire area.

Karen Lowe
Karen LoweJob Title:Community Support Manager

Karen is one of our Community Support Managers covering the West Wiltshire area.

Alex Andrei
Alex AndreiJob Title:Deputy Community Support Manager

Alex works from our Melksham office and out in the community supporting our care & support team.

Tracey Dixey
Tracey DixeyJob Title:Deputy Community Support ManagerJoined: 2025

Supporting clients across West Wiltshire.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abney & Baker - Melksham to verify any information. View our terms and conditions. Abney & Baker - Melksham has an Enhanced Service -more info.