They were happy to do anything that was needed yet always found time for a friendly chat.Caroline F(Client / Service User)
The staff team are genuinely interested in the person they are supportingF L(Daughter of Client/Service User)
The staff members and management team offer an outstanding serviceF L(Daughter of Client/Service User)
They were happy to do anything that was needed yet always found time for a friendly chat.Caroline F(Client / Service User)
The staff team are genuinely interested in the person they are supportingF L(Daughter of Client/Service User)
The staff members and management team offer an outstanding serviceF L(Daughter of Client/Service User)
Abney & Baker provide high-quality care services designed not only to support clients in living as happily, comfortably, and independently as possible in their own homes, but also to promote preventative care that helps maintain wellbeing and independence for longer.
From offices in Bath and Melksham, Abney & Baker serve clients across Bath and West Wiltshire, including Melksham, Corsham, Chippenham, Devizes and Trowbridge. They are a highly regarded provider of care...
Abney & Baker provide high-quality care services designed not only to support clients in living as happily, comfortably, and independently as possible in their own homes, but also to promote preventative care that helps maintain wellbeing and independence for longer.
From offices in Bath and Melksham, Abney & Baker serve clients across Bath and West Wiltshire, including Melksham, Corsham, Chippenham, Devizes and Trowbridge. They are a highly regarded provider of care and support for older people, individuals with learning difficulties, and those living with illnesses or injuries that require extra help to remain independent.
As well as delivering practical, hands-on care, Abney & Baker’s dedicated team offers vital mental and emotional support—encouraging clients to stay active, engaged, and empowered to do as much for themselves as possible. This proactive approach helps to reduce risks, maintain independence, and improve quality of life.
The organisation also takes pride in caring for its carers. By ensuring that team members feel valued, respected, and supported, Abney & Baker create the foundation for delivering the highest quality care and support to their loved ones.
Care Provided by Abney & Baker - Melksham
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38.95 - £43.35
Weekly Live-in Care
£1,785 - £2,095
To help make sure you have all the information you need to make a decision, one of our area managers will arrange to meet with you in person at home. During that visit they will discuss the support you'd like, what you're looking to achieve and design a care and wellbeing plan to ensure you remain independent, safe and happy for as long as possible.
The price(s) shown are provided by the agency. Contact Abney & Baker - Melksham for full pricing details and T&Cs.
Contact Abney & Baker - Melksham to get a personalised quote:
Abney & Baker - Melksham has a Review Score of 9.7 (9.663) out of 10, based on 9 reviews in the last 2 years. Over all time Abney & Baker - Melksham has 46 reviews.
Review from H M (Daughter of Client) published on 17 July 2019 Submitted via Postal Card•
Overall Experience
The agency has gone out of their way to be helpful and user-friendly. All the carers have been efficient, calm and capable. My mother is happy with all of them! I would thoroughly recommend this care agency.
The agency has gone out of their way to be helpful and user-friendly. All the carers have been efficient, calm and capable. My mother is happy with all of them! I would thoroughly recommend this care agency.
↩Reply from Ian Willis, at Abney & Baker - Melksham
Thank you so much for taking the time to write such a positive review. We're delighted that both you and your mother are happy with the support we're providing. I'll make sure your comments are passed on to the care team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Brian A (Son of Client) published on 26 June 2019 Submitted via Postal Card•
Overall Experience
Care manager very professional and friendly care staff. I have only met 2 and they seem to be very caring and professional.
Care manager very professional and friendly care staff. I have only met 2 and they seem to be very caring and professional.
↩Reply from Ian Willis, at Abney & Baker - Melksham
Thank you so much for your kind review. We're delighted we've made a good first impression.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Neil P (Son of Client) published on 17 June 2019 Submitted via Postal Card•
Overall Experience
Very useful, nice staff and organisation.
Very useful, nice staff and organisation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Karina B (Daughter of Client) published on 3 May 2019 Submitted via Postal Card•
Overall Experience
We have been with this company for a short while, but at the moment everything is good. Mum seems happy the carers know how to handle her when she is being difficult!!!
Management is approachable and helpful.
We have been with this company for a short while, but at the moment everything is good. Mum seems happy the carers know how to handle her when she is being difficult!!!
Management is approachable and helpful.
↩Reply from Ian Willis, at Abney & Baker - Melksham
Thank you for your kind review. I’m pleased our support is working well for your mother.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from R J (Son of Client) published on 15 April 2019 Submitted via Postal Card•
Overall Experience
The care we get is good and we have a good laugh and chat with all of them.
The care we get is good and we have a good laugh and chat with all of them.
↩Reply from Ian Willis, at Abney & Baker - Melksham
Thanks for your review. It's great to hear you get along so well with our team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Angela B (Wife of Client) published on 12 April 2019 Submitted via Postal Card•
Overall Experience
From the first day of using this service, it has been so helpful to me. All the carers have been delightful and have bonded with my husband because they have all chatted to him and explained who they are and what they are doing to help him. He is relaxed with them. He has his favourite but responds...
From the first day of using this service, it has been so helpful to me. All the carers have been delightful and have bonded with my husband because they have all chatted to him and explained who they are and what they are doing to help him. He is relaxed with them. He has his favourite but responds well to them.
↩Reply from Ian Willis, at Abney & Baker - Melksham
Thank you so much for your kind words. It means the world to us to know that we have made a difference to our clients' lives.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (8)
News
19 Dec 2025
As families come together over the Christmas period, it’s often the first time in a while that relatives spend extended time with older loved ones. Subtle changes can become more...
12 Sep 2025
Abney & Baker has launched a new preventative care approach designed to help people stay stronger, live more independently, and ultimately need less care. Building on the success of its...
18 Jul 2025
As preventative care champions, we want to help educate older adults and their loved ones, and this new EverFit courss is a great start. This brand-new, practical, online, self-paced Fall...
There are no accreditations posted yet for Abney & Baker - Melksham.
Meet the Team (5)
Debbie HouseJob Title Business Manager
Debbie manages both the West Wiltshire and Bath teams.
Paula EavesJob Title Community Support Manager
Paula is one of our Community Support Managers covering the West Wiltshire area.
Karen LoweJob Title Community Support Manager
Karen is one of our Community Support Managers covering the West Wiltshire area.
Alex AndreiJob Title Deputy Community Support Manager
Alex works from our Melksham office and out in the community supporting our care & support team.
Tracey DixeyJob Title Deputy Community Support ManagerJoined 2025
Supporting clients across West Wiltshire.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abney & Baker - Melksham to verify any information. View our terms and conditions. Abney & Baker - Melksham has an Enhanced Service -what an Enhanced Service includes.
