With a comprehensive list of home care services, My Homecare's West Sussex branch aims to cover all the needs of individuals in the area who wish to remain in the comfort of their own homes.
The home care provider and its professional carers tailor their service to the service user's requirements, whether it is coming over for a short visit to help with cleaning or providing complex 24-hour care.
Services also include...
Care Provided by My Homecare West Sussex
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Prices are dependent on assessments. We offer simple cleaning calls to complex care support, sleep nights, wake nights, live-in care, 24-hour emergency care & support.We are the not cheapest care company nor are we the most expensive. We deliver quality care with a fee structure offering value.
Contact My Homecare West Sussex to get a personalised quote:
Good to Know
Group/Owner
- My Homecare
- Private Owned
Person in charge
- Mary-Anne Quilter (Service Manager)
My Homecare West Sussex Reviews (49)
My Homecare West Sussex has a Review Score of 9.5 (9.473) out of 10, based on 25 reviews in the last 2 years.
Over all time My Homecare West Sussex has 49 reviews.
The carers are very good, and they help me with my shopping. And take me for walks, and also get my meds for me and are helping me learn to do housework.I am very settled with them there very caring people, and it's nice to have the same carers.
Wow. It is so nice to hear that all our hard work leads to outstanding results. Thank you for the lovely feedback. Katie
Was very quick with doing there assesment and setting the the care plan and to get him home. It was nice that my son got on well with them all and there make sure his medication is pick up on time and so far he has stay out of hospital .and is very happy with all the support he getting.
Fantastic to hear. We pride ourselves on being proactive with a goal to alleviate stress for our clients/families. Your recognition makes it all worthwhile. Wish you the very best, Katie
Great care.
What wonderful feedback. Thank you for the kind words and we will be sure to pass them along to our team. Kind Regards. Katie
I have been very happy with the care I have received from the company. The staff have been very kind and professional, and I would not hesitate to recommend them.
Kind Regards, Katie
I have ten Carers looking after personnel care both physical & Mental health as I have Bipolar.
Thank you for the kind words. Our staff greatly enjoy their time with you and it is brilliant to know their efforts are appreciated and make a positive difference. Wish you the very best. Kind Regards, Katie
I am happy in the care that I am getting.
When our clients are happy our team is happy as it means our care and support is effective and appreciated. Thank you for the positive words. Kind Regards, Katie
Homecare services overall have been very professional and hardworking. The carers are always friendly and chatty and we feel very comfortable to have them in our home. Any problems with sickness or lateness they call and reassure us they are on their way. The management team are always available with any problems and questions you need assistance with. A great team I would highly recommend them.
Lovely to hear, professionalism is our goal throughout our office and care teams. Your kind words are greatly appreciated and we will be sure to let the team know. Kind Regards, Katie
I've no complaints with any of the staff, they are friendly and helpful.
This is great to hear. it is very hard job and supporting kind clients makes it all worthwhile. Best, Katie
Everything goes well. Noreen is mostly happy to see your ladies, and they care for her very well.
Thank you for such kind words. Our team works incredibly hard and they take pride knowing their efforts are noticed. Kind Regards, Katie
The carers coming are polite and friendly, however I feel that from the following experience that there is a lack of training support for their job roles. 1. The time they spend is very short, sometimes 10 minutes, this does not allow for application of care values. 2. The carers often do not know their job role responsibilities and do not have appropriate training, no inductions in progress. 3. There are no supervisory assessments to help train the staff, indicates where they are going wrong. The staff in my opinion need support.
Thank you for your review. It seems we have not met your expectations which I can only apologise. We just started our support of your husband and it takes time to develop an understanding relationship. Our staff are thoroughly trained and constant supervision of all staff is provided. We are...
Working with the staff from My Homecare has been an excellent experience. I have found all the staff to work at a very high level of professionalism. The company has been very accommodating for my complex needs. All staff are highly trained and treat me with kindness and dignity.
Thank you for your recent review. Our entire team endeavours to ensure the well-being, of our clients. Your kind words make it all worthwhile.
Very happy with carers. Always polite.
Thank you for the kind words and we will pass your comments to our team.
My care experience has greatly improved in the past 6-12 months. Supervisory staff now listen to my needs, carers are now regular which is far better for my needs. Attitude of my care staff has also improved.
Thank you for your kind words. Every client is unique and our team works hard to understand individual needs and desires. Often this just takes time. Without feedback it is impossible to improve and we will keep trying to earn your 5 stars. We do find your value for money comment a bit odd as your care is coordinated by social services.
I was worried when I first realised my husband would need carers but the care he has received since the visits from "kind hearts" has been wonderful they have all treated him with care and respect and he looks forward to his morning visits and my life has improved with this care too.
Thank you for your kind words, your review is truly appreciated and we look forward to sharing this with our staff.
The care provider now provides an excellent service. The four star rating reflects only that the initial provision had some issues that have now been fully resolved. We would not want anyone else looking after my mother now
Thank you for your review, we really appreciate it and look forward to sharing with our hard working staff. It is never easy to find the right groove at the start of the service and we are happy that all is running smoothly.
Overall the care is satisfactory. A lot of the time prompting by myself is needed. Not sure if I wasn't around to see and check things are being done whether the care would be the same level.
- good carers - consistency same carers important
- treat with dignity and respect
- know their job well
- keep us updated with any health changes they find
- keep pressure sores at bay through efficient care
- liaise with nurses and other professionals
- good humour and communication
- easy to contact, will change times and dates if needed.
Everything excellent. Amazing service. Would recommend.
Thank you for your kind words; we greatly appreciate it and will pass this feedback to our staff.
The service Homecare give is of a high standard the ladies are all very kind and friendly regardless of the tasks they do I am very please with the care given.
Thank you for the kind words. We will pass the feedback to our staff; it is greatly appreciated.
What can I say such caring, helpfull & cheerful guys cannot do enough to brighten up his day they do a wonderful job in the situation would not be able to cope without them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 January 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for My Homecare West Sussex.
Meet the Team (0)
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Frequently Asked Questions about My Homecare West Sussex
How many Carers does My Homecare West Sussex employ?
My Homecare West Sussex employs 59 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare West Sussex to verify any information. View our terms and conditions. My Homecare West Sussex has an Enhanced Service - more info.