Care & Carers

Parkway House, 14 Haddenham Industrial Est, Pegasus Way, Aylesbury HP17 8LJ
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9.7 53 Reviews
  • Care & Carers, Aylesbury
Care & Carers has been set up by care professionals with many years of experience in running successful family businesses. They have a genuine understanding of difficulties experienced by the cared for and their families and seek to provide ethical, user friendly care. They believe their carers and staff are their champions.

Care & Carers' aim is to provide a high quality, safe and efficient domiciliary care and home support service to adults. They have a good understanding of their clients’ needs, are aware of the challenges they and their families face in sourcing high quality care, and are committed to making a difference to their lives.

They have a good understanding of connected care technologies and aim to utilise technological advances to minimise risks associated with home care services and facilitate clients' and their family’s involvement in planning their care.

Care & Carers knows that the role that the Care Workers will play is crucial to their success. Therefore, they aim to build a community of well-paid, well-supported and highly skilled Care Workers.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £34.50
  • Weekly Live-in Care Fees: £1600 – £1950

1. Daily visit: This level of service includes assistance with activities of daily living such as bathing, dressing, and personal hygiene, as well as light housekeeping, meal preparation, companionship and medication reminders. Fees for basic care typically range from £28.00 to £34.50 per hour.
2. Live-in care: This level of service includes round-the-clock care from a carer who lives in the client's home. Fees for live-in care typically range from £1600.00 per week.
3. Night care: This level of care provides overnight support to individuals who require assistance with activities of daily living or medical supervision. Overall, night sleep-in care can provide peace of mind and improve the quality of life for both the client and their family. The fee for this type of care typically depends on whether the carer needs to stay awake all night or can sleep in. Please give us a call if you need to find out more about the level of fees.


It's important to note that these fees may vary based on the specific needs and location of the client. It's always a good idea to give us a call to discuss the details of the care and support required.


We take pride in our service, are committed to understanding your needs and go a long way in getting things right the first time. Our prices are set to allow us to deliver a high-quality, safe service while also paying our dedicated caregivers a fair wage and providing them with other life-enhancing benefits such as 24/7 emotional and well-being support for them and their families.


Please contact us to discuss fees and pricing.

These prices are only a guideline, please contact Care & Carers to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Care & Carers Ltd

Person in charge

  • Hossein Sharifi (Manager)

Care & Carers Reviews (53)

Total of 53, showing 1-20
9.7

Care & Carers has a Review Score of 9.7 (9.736) out of 10, based on 25 reviews in the last 2 years. Over all time Care & Carers has 53 reviews.

Overall Experience

  • 47
  • 5
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Date Published

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Review from C D (Granddaughter of Client) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care & carers have supported my grandfather for 3 years after his wife passing to help me keep him in his own home for as long as possible. They provided him personalised care and was always responsive to any concerns raised. Communication was excellent with the office and always kept me informed of
any changes.
The carers all knew him personally and kept his team to a small number to allow this. Carers would always take the time to listen to my grandfather and his wishes.
When needed they were flexible with emergency cover and stayed with him when unwell until I arrived.
Couldn't thank you all enough for the care provided to him and reassurance to myself.

Reply from Collette Morris, Deputy Registered Manager at Care & Carers

Thank you for your review, we appreciate you taking the time to leave us feedback.

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Review from Debbie W (Daughter of Client) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care my mother has received from Care and Carers.
All the carers are friendly, extremely helpful, punctual and respond to last minute messages left by family.
My mother has her favourites, but appreciated the reassurance that all of them gave, the dignity with which they treated
her and the time they took to chat with her and have a laugh on occasions.
Having the App was brilliant for being able to read the report after each of her four daily visits. Also for contacting the office with requests which always received a speedy response.
All the staff were always helpful, supportive and efficient.
Highly recommended.

Reply from Collette Morris, Deputy Registered Manager at Care & Carers

Thank you for your review, we appreciate you taking the time to leave us feedback.

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Review from Karen O (Daughter of Client) published on 3 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been receiving care visits at home from Care & Carers for a couple of years. I have to say I was very pleased with the service they offered.


The carers were always very polite and looked after my mum, they took time to talk to her. There were some very special carers who mum loved

and could have a good laugh with and I was happy that she had people coming in to give her a bit of company.


The Careberry service they provided meant I could login and see the report from each visit. They were very accommodating when I needed to change or cancel visits at short notice.


At the end of my mums life they were super asking how they could help further. Colette came to the house to discuss further care and was so helpful when the paramedics arrived to be able to give them the information they needed.


All in all I would thoroughly recommend Care & Carers the service they provide is excellent and they really care about their clients.

Reply from Hossein Sharifi, Director/Registered Manager at Care & Carers

Thank you for your review, it was a pleasure to have looked after your mum.

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Review from C D (Niece of Client) published on 17 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I set up a care package for my uncle as he got used to the nhs carers coming in daily after a hospital admission. I'm so glad I did, as he is happy to see someone every day and have his needs attended to. The agency is very responsive to any last minute changes as well.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to leave us a review, we are happy to visit your uncle and offer him support.

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Review from M T (Client) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always punctual and polite. Been a fantastic help over the last year with standards of care consistently high. I have been really not very well or mobile during that time with a number of hospital visits, operations and recovery and Care and Carers have helped enormously as I live on my own.

Reply from Collette Morris, Office and HR Managee at Care & Carers

Thank you for taking the time to leave a review we really appreciate your feedback an were glad we have been able to support you

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Review from P W (Client) published on 20 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and Carers have been excellent from the start. Pleasant professional, well turned out and trained people. Office very responsive to needs well run and flexible with changes. My carers - 2 a day- are usually from a primary
list of 4 to 6 , with a. core of 4, so they know the day and evening routines
well. That makes for a more relaxed occasion all round.. A pleasure to work with.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking time to make a review, we are glad our service makes you feel more relaxed.

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Review from M d (Wife of Client) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been very good. The staff are punctual and very kind and caring. The carers are very pleasant. The staff are very efficient and we are very happy that we chose to go with this agency.

Reply from Collette Morris, Office and HR Manager at Care & Carers

Thank you for taking the time to leave us a review, we really appreciate it.

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Review from D G (Client) published on 7 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As far as I am concerned I have no problems with any staff they're all caring and interested in helping me always.
Good company and interesting I enjoy their visits .
We go shopping or to hospital appointments when necessary, the caring staff are very helpful and versatile.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to review our service, We are glad you are happy with the service we provide.

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Review from Karen T (Daughter of Client) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found, in the short space of time that Care and Carers have been helping our Mother, to be thoughtful and kind. Their patience and understanding of the elderly is wonderful and we would certainly recommend their services.

Reply from Collette Morris, Office and HR Manager at Care & Carers

Thank you for taking the time to review us, we really appreciate it and we are glad to hear that you are happy with our service.

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Review from William R (Client) published on 29 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have MND and I have a carer from C&C once a week to allow my wife some respite. I have found all the carers to be outstanding. All the carers that I have met have been very professional and have known their job inside out. I feel completely secure in their care.

Reply from Collette Morris, Office and HR Manager at Care & Carers

Thank you for taking the time to leave us a review, we are glad that you feel secure in our care.

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Review from Andy D (Son of Client) published on 23 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and Carers provide a consistent and caring support network. Generally my mother in law is comfortable with the carers attending and adjustments are made quickly where incompatabilities occur.
Care and Carers positively accommodate last minute changes to care requirements and I feel they do their
upmost to provide support to my mother in laws care
Highly recommended.

Reply from Collette Morris, Office Manager at Care & Carers

Thank you for your response and taking the time to leave the review we greatly appreciate it.

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Review from T M (Daughter of Client) published on 22 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care & Carers are our third care provider, the first two were abysmal but Care & Carers are absolutely brilliant. I can rest easy knowing the care they give is always safe and caring. Mum loves them, they even came to my daughter's wedding to support mum and take the worry for her care from me. They
are like family now.

Reply from Hossein Sharifi, Director/Registered Manager at Care & Carers

Thank you so much for taking the time to leave us a review, it is our pleasure to look after your mum who is loved by all

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Review from Anna M (Daughter-in-law of Client) published on 17 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law can be challenging to look after and the level of care that the Care & Carers team provides is outstanding. The carers are all experienced and able to think creatively to address any problems that arise. We always feel that they have her best interests at heart and we greatly appreciate
their dedication.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to leave us a review, Thank you for your kind words.

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Review from Karen H (Daughter-in-law of Client) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care & Carers cared for my mother-in-law for over four years. They've been amazing throughout this time! The carers are amazing, and their office team has been fabulous, giving us peace of mind and the best support. No hesitation in recommending them. We've actually recommended them many times and will
do so again! Thank you, Care & Carers!

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking time to leave us such a lovely review. We are pleased we give you as a family peace of mind and your feel supported by Care and Carers.

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Review from Peter L (Son of Client) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It would hard to praise the C&C team highly enough. The care and attention they provided got us from bed bound leaving hospital to pretty much a full life, adapting and responding to needs as the position changed and developed over the years. Their professionalism and friendliness was peerless. Real
care on a personal level. Nothing was ever too much. We could not have asked for more. Outstanding.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to leave a review. Its been a real pleasure taking care of your Mother over the years and having her as part of our Care and Carers Family.

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Review from S T (Client) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The one carer we have had service from has been very helpful and reliable.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to review our service. We will make your carer is aware of your kind words.

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Review from Alexandra H (Client) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with the care I have received from all the carers I have had. It is appreciated help with shopping, ironing, light cleaning and sorting out. Their cheerful and happy disposition is very helpful and I always feel better after their visit.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to review our service and your kind words. We are glad you find our service safe and look forward to your visits.

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Review from V L (Client) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The carers are compassionate, caring and helpful. They try their best to be punctual but due to the travel conditions this is not always possible for them to achieve and we know they do their best.

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Review from C D (Wife of Client) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers supplied are well trained, punctual and efficient. It has been helpful to keep the same carer as client has to be got up. It would be helpful to have a phone number for your carer as with dementia things change constantly. Care reviews are done regularly which is helpful. I was not introduced
to the app at the start but have found this invaluable. Overall, an efficient, kind and caring organisation.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to review our service. We are glad you find the app helpful and we will be sure to pass on your comments to the carers.

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Review from Michael M (Client) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am over 90 years of age and the fact that I am recovering from a recent illness., including hospital stays, is in no small way due to the attention and encouragement I received from Care & Carers staff. It is reassuring that I know they will be there at the agreed time in the morning. They encourage
me to do more things for myself but are always close at hand to help. I have never once felt embarrassed at being tended by a young man or woman, they all have a thoroughly professional approach. I am now able to tackle stairs on my own and look forward to the cup of Earl Grey that awaits! Finally, I am asked every morning 'Is there anything else I can do for you'. Thank you carers.

Reply from Laura Sheppard, Service Manager at Care & Carers

Thank you for taking the time to give us your feedback. We are glad to hear you are recovering well with the support and encouragement from our team.

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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Care & Carers is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Care & Carers is calculated as follows: ( (116 Excellents x 5) + (25 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 148 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care & Carers is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

Meet the Team (3)

Hossein

Hossein Sharifi

Job Title: Director/Registered Manager

Joined: 2017

"I've been working in health and social care for many years. In my opinion, social care is one of the most pressing concerns we face as humans. As we get older, we are especially vulnerable to loneliness and social isolation. Managing the challenges we face requires dependable caring people and advanced technology. Hence, my main focus has always been finding the right people to work with and applying innovative and creative methods."

Collette

Collette Morris

Job Title: Deputy Registered Manager.

Joined: 2024

"Hi, I’m Collette, I entered the care industry when I joined Care and Carers in January 2024, bringing my background in HR, Recruitment, and Health and Safety. Joining Care and Carers has been transformative, thanks to the supportive team. My passion lies in fostering innovation, diversity, and inclusivity, believing in the power of diverse perspectives to drive positive change. Every interaction with our clients is a privilege, reminding me of the profound impact we can make in their lives."

Laura

Laura Sheppard

Job Title: Service Manager

Joined: 2021

"Hi! I am Laura! I have been with Care & Carers since January 2021 and it's a joy to watch a company grow that supports all staff to be the best they can be"

Frequently Asked Questions about Care & Carers

What Type of Services does Care & Carers offer?

Care & Carers offers Home Care.

How many Carers does Care & Carers employ?

Care & Carers employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care & Carers to verify any information. View our terms and conditions. Care & Carers has an Enhanced Service - more info.