Bluebird Care Rochdale

Sandbrook House, Sandbrook Park, Sandbrook Way , Rochdale OL11 1RY
Review Us
10 68 Reviews
  • Bluebird Care Rochdale, Rochdale
Bluebird Care Rochdale is incredibly passionate about keeping its customers safe, secure, and happy in their own homes. With exceptional infection control measures, customers can have complete peace of mind, knowing they receive the highest standards of protection and care with a package of care support that it tailored to their needs and wants.

With kindness and compassion, the highly trained and trusted care team delivers bespoke care packages tailored to individual needs. Their enthusiasm and positive approach help customers maintain their independence, continue enjoying the things they love, and feel safe in the comfort of their own home.

Bluebird Care Rochdale provides flexible home care, from 30-minute visits to full Live-in Care, where a carefully matched care assistant provides round-the-clock support within the customer’s home.

Care Provided by Bluebird Care Rochdale

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32.90 – £33.20
  • Weekly Live-in Care Fees: £1540 – £2520

Live in ranges from single low dependency to couple dependency across low, medium and high dependencies. Bank or public holidays generally at 1.5 M-F rate. Mileage rates applicable for use of personal care on social visits.

These prices are only a guideline, please contact Bluebird Care Rochdale to find out the exact price for your requirements.

Contact Bluebird Care Rochdale to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Rochdale to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • John Keogh (Director Care Manager)
10

Bluebird Care Rochdale has a Review Score of 10 (10.000) out of 10, based on 23 reviews in the last 2 years.
Over all time Bluebird Care Rochdale has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bluebird Care Rochdale
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Total of 68, showing 1-20
Review from Elaine T (Partner of Client) published on 8 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner was very reluctant to have a Carer come into our Home but as soon as the Service started he was delighted with his allocated Carer. He looks forward to her coming each week and is more than happy to tell family and friends how she treats him with dignity and respect. He also really appreciates
the extra tasks that she will volunteer to do if she sees something that needs doing. This helps take some of the load off me and I really value how she goes about her role.
Reply from John Keogh, Director at Bluebird Care RochdaleIt is an honour and a privilege to be trusted with the support of a loved one. Your partner is a fine gentleman and is so very easy to get on with. It means so much to know that we were able to support you both. We understand how difficult it can be to trust someone else with a loved one's care, and we're so pleased that our team was able to ease those worries and help your partner with the support required. Your kind words about our staff are really appreciated. We'll make sure to share this feedback with the team - it will mean so much to them. Thank you again for allowing us to be part of your journey and for taking the time to write such a thoughtful review.
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Review from Mechelle T (Daughter of Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird care took over my mums caring needs when her dementia accelerated to the point I couldn't continue to care for her on my own. I was so worried about taking this service on for her but my worries were unfounded after I'd spoke to Beryl and John. They made sure the minimum staff would care for
mum thus reducing her anxiety of strange faces. The staff they have are caring understanding and nothing is too much trouble and always going that extra yard to ensure mums care and safety was priority. They would take mum on shopping trips when the weather permitted. But the fact I didn't worry once when they were there made my life less stressful while I was working. Unfortunately mums health deteriorated so much the only option was for her to go into 24 hr care. But it has to said without them and their team of excellent staff my mum would not of had the length of time at home that we all wanted.
Reply from John Keogh, Director at Bluebird Care RochdaleIt is an honour and a privilege to be trusted with the support of a loved one. Your mum is an absolute sweetheart and is so very easy to get on with. It means the world to know that we were able to support both you and your mum during such an important time. We understand how difficult it can be to trust someone else with a loved one's care, and we're so pleased that our team was able to ease those worries and help your mum remain at home for as long as possible.
Your kind words about our staff and the extra steps they took to make your mum feel comfortable and safe are truly appreciated. We'll make sure to share this feedback with the team-it will mean so much to them. Thank you again for allowing us to be part of your mum's journey and for taking the time to write such a thoughtful review.
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Review from Amanda K (Granddaughter of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird came in to support my family with the care of my Nan after she suffered a major stroke. They have been absolute lifesaver, we were so worried about going to a care provider but John, Beryl and the team have been absolutely amazing. My nan is receiving such good care and its taken a huge strain
off my family. They've always been reliable and the standard of carers are really high. We are so incredibly grateful
Reply from John Keogh, Director at Bluebird Care RochdaleThank you for taking the time to review our services and the support we provide to your nan. It is an honour and a privilege to support your nan and you mum and aunties deserve recognition too.
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Review from Natalie A (Granddaughter of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care Rochdale have been absolutely fantastic! They support my nana, who has dementia, and the care they provide is truly personal and thoughtful. I mainly use them to take her out, and she always has the best time - whether it's a drive out or enjoying a coffee somewhere nice. On days when
she doesn't feel up for going out, they spend time with her looking through old photos and helping her reminisce, which she really enjoys.


Communication is brilliant too - I can easily see all their notes from each visit on the system, which gives me real peace of mind. They've also stepped in to help when her other carers weren't available, without any fuss, and I'm so grateful for that flexibility.


I would definitely recommend Bluebird Care Rochdale to anyone looking for kind, reliable, and genuinely caring support for their loved ones.

Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the tine to leave this review. It is important to listen to our customers to ensure they are at the centre of what we do. It is an honour and a privilege to support your nana who is an absolute joy.
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Review from Carol H (Daughter of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird have been excellent in their care provision for mum.
Always adapted/adjusted care to suit mums needs and work around our part of mums care, even at very short notice.
Great that you can comfortably go to their office, sit and have a brew with very friendly, helpful, compassionate staff.
The
standards demanded of the care workers are evidently high. Mum is happy and so are we. Highly recommended.
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the time to review our services. Between us and the family it ensures your mum is right in the centre of what we do. It is an honour and a privilege to do what we do.
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Review from S S (Granddaughter of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird are a fantastic healthcare agency!
I am absolutely delighted with the care that is being provided for my grandmother! The carers are friendly, professional, caring and have great communication skills.


My grandmother has built a great rapport with the carers. All the office staff are very

efficient, caring, responsible, have great communication skills, they are always on the ball. I would highly recommend this agency and thank you for all the fantastic work you do!
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the time to review our services. Your grandma is an absolute sweetheart and is really easy to establish a bond with. It really is an honour and a privilege to do what we do.
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Review from Karen D (Daughter of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to specially thank one member of staff for his help with my mother last Thursday night when she was poorly and an ambulance called. He was so kind and caring, not wanting to leave us. All carers are wonderful
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the time to review our services. The carer in question is an absolute superstar and we are delighted to have him in our team. It is an honour and a privilege to do what we do. Your mum is something of a superstar too.
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Review from Steve G (Son of Client) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Anyone experiencing the search for a care package for a poorly relative will know how daunting and important that decision feels. It felt scary to be faced with lots of new terminology, endless numbers of phone calls and so much to be coordinated. We felt a little lost but knew that we wanted to provide
mum with the best possible care.
From our very first interaction with the Bluebird team, it was clear that they were different to so many care providers. Unlike others, Bluebird asked questions, they listened, they understood. It always felt like they were looking to make mum as comfortable as possible. Sometimes that was moving, handling or typical caring responsibilities. Other times it meant simply having a laugh or a joke, holding her hand and sharing their stories or holiday plans.
We are so thankful to the Bluebird team for their care of mum, and it was such a wonderfully human experience. We recommend Bluebird, without hesitation, to anyone looking for care in Rochdale.
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the time to review our services. It is really important to know if we are getting things right and to share these views with our team as we strive to continuously improve. It is an honour and a privilege to do what we do.
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Review from Karen D (Mother of Client) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really please with service provided. Always on hand to answer questions and the carers are so lovely. Thought mum might refuse people coming in to help her due to dementia but she really looks forward to them coming. The peace of mind that she is seeing someone morning and night is immense.
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the time to provide this review. Your mum is a real star and it is an honour and a privilege to do what we do.
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Review from Katharine B (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had a problem with her medication last night, the carer immediately called a gp and personally drove all the way yo Manchester to retrieve it. She then went back to mum's to administer it. I am absolutely thrilled with the care and attention to detail. Thankyou Bluebird
Reply from John Keogh, Director at Bluebird Care RochdaleYour dear mum is a superstar who has quickly become a staff favourite. It is an honour and a privilege to do what we do so thanks so much for taking the time to review the service we deliver.
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Review from Claire B (Daughter of Client) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is taken very good care of giving us absolute peace of mind.
Reply from John Keogh, Owner at Bluebird Care RochdaleThanks for taking the time to review our services, it is an honour and a privilege to do what we do.
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Review from Ann H (Client) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Bluebird Care has been pleasant & very helpful - Pleasant in the company of sympathetic ladies & helpful in the willingness to assist in making helpful chores easier to manage
I felt comfortable asking for personal aid such as showering.
Altogether a big 'Thank You!
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for your kind words. It is an honour and a privilege to do what we do.
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Review from Carol B (Wife of Client) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband needed a short-term care plan whilst I recovered from surgery. I would have no problem in recommending Bluebird Care to anyone. They were very professional, punctual and caring and my husband enjoyed the company.
Reply from John Keogh, Director at Bluebird Care RochdaleThank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that our team made a difference in your loved one's care. It's truly heartwarming to know our efforts are making a positive impact and your kind words inspire us to keep delivering the best possible support to our community. We're here for you whenever you need us and we're so grateful to be part of your journey. It is an honour and a privilege to do what we do.
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Review from Julie K (Daughter of Client) published on 30 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care were very professional and caring. They came to help us care for our elderly father. His carer was very calm and caring and always patient with Dad. I would recommend them, we have been very pleased with the whole service they provide.
Reply from John Keogh, Director at Bluebird Care RochdaleIt is an honour and a privilege to do what we do. Thank you so much for your kind words and taking the time to put this together. Our team do amazing things and your dad was a joy for those that supported him. Please do keep us informed about his progress and if there is anything we can do to further support him or your lovely family.
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Review from J H (Daughter of Client) published on 14 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We started using Bluebird Care Rochdale when my dad became ill and we were unable to provide the care he needed. After an initial assessment, a care plan was arranged to suit our requirements which was perfect for my dad. The carers were amazing, always punctual, professional in their jobs and went
above and beyond their job roles. They also formed a friendship with my mum, who is terminally ill, and looked forward to her chats with the carers. An unexpected hospital admission for my dad upset his care routine but we didn't have to worry as we were in regular contact with the amazing, organised management team who were able to adjust his plan and change it to suit Dad on his discharge from hospital. The changes were often requested at short notice from ourselves but nothing was too much trouble for the Bluebird team who handled all our worries and changes with professionalism, care and understanding.
I have nothing but praise for Bluebird Rochdale and all its staff.
Reply from John Keogh, Director at Bluebird Care RochdaleThank you so much for your kind words and taking the time to put this together. Our team do amazing things and your dad was a joy for those that supported him. It is an honour and a privilege to do what we do.
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Review from Russell R (Son of Client) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family is very grateful to the staff of Bluebird Care who cared for my mother during her final illness. The whole process was caring, efficient and well-organised. An initial assessment was made that generated a care plan, so vital to allowing my mother's wish to stay in her own home. The management
staff were empathetic and very knowledgeable, a plan was agreed and care began shortly afterwards. The women and men who cared for my mother were kind and gentle and she really appreciated their efforts. The staff and management were flexible and thoughtful in the face of changing needs. A great company with well-trained and experienced staff.
Reply from John Keogh, Director at Bluebird Care RochdaleThank you so much for taking the time to review our services. It is an honour and a privilege to do what we do and your mum was a beautiful lady who will be missed by all who came into contact with her.
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Review from Christine B (Daughter of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to everyone at Bluebird Care Rochdale for the care package arrangements for my mum from October 2022 until January 2024 when she passed away.
Huge thanks to the team of lovely ladies that cared for all Mum's ever-changing needs with care, compassion and professionalism during this time, the
bond with Mum and the carers and family and carers was second to none, we couldn't have asked for any better!
The flexible package enabled me to keep a promise I made to Mum that she would stay at home.
During this time, several package changes were made so quickly due to Mum's and family's needs, again we couldn't have asked for anything better than we all received, a credit to the whole of Bluebird Care team in facilitating the services we received.
I wish each and every one of you good health and continued success in what you do, I would 100% recommend this company!
Reply from John Keogh, Director at Bluebird Care RochdaleThank you so much for taking the time to write this beautiful review. Your mum was incredibly kind to our team and it was a real honour and a privilege to support her and maintain her dignity and independence at home with her cherished belongings and memories. We wish all the family the very best of wishes and you will always be very welcomed if ever passing.
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Review from Anne G (Client) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service and they treat me very well and so I will be happy to still use them.
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the time to review our services to you. It is an honour and a privilege to do what we do.
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Review from Pamela F (Client) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Bluebird Care Rochdale could not be better. They provide all aspects of the care needed. If a carer is needed at short notice it is always provided, care is provided in my home, when I can go somewhere e.g. shopping, or leisure. Care at all levels is perfect in my opinion I receive
help in every way needed and could not ask for improvement.
Reply from John Keogh, Director at Bluebird Care RochdaleThanks so much for taking the time to produce this review of our service to you. It is an honour and a privilege to do what we do.
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Review from I B (Father of Client) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressive service from those managing and arranging the care to those providing it. Punctual, friendly and reliable care service.
Reply from John Keogh, Director at Bluebird Care RochdaleIt is an honour and a privilege to do what we do. Thanks so much for taking the time to review our service.
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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Bluebird Care Rochdale is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bluebird Care Rochdale is calculated as follows: ( (137 Excellents x 5) ) ÷ 137 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Rochdale is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

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Meet the Team (4)

Beryl

Beryl Keogh

Job Title: Director Joined: 2018

Beryl has vast experience working within a vulnerable personal environment. She has been working within the Care Sector in the UK since the family returned from overseas in early 2013. Before that, in addition to raising her family, she was primarily employed in children's Education, often within the Special Educational Needs (SEN) specialisation whilst frequently moving as was an expected part of Forces family life (13 different homes in 23 years). Beryl has 2 grown sons, although she still likes nothing more than to mother them whenever they visit. Beryl was born in Birch Hill Hospital, Rochdale and grew up in the area and loves being back home, closer to her family and a large network of long-standing and loyal friends. Beryl loves to support people who need it and looks to provide a Premium Service built on excellent training and the enthusiasm and compassion of Quality Staff. She likes to travel, when allowed and watches TV soaps, but only the Northern ones.

John

John Keogh

Job Title: Director Joined: 2018

John’s journey began in 1990 when he left his parents' home to join the British Army, where he served with distinction for nearly 26 years. Following his military career, he returned to the area in 2015, bringing with him a wealth of experience and skills that he has applied as an accomplished Management Consultant. His background in the armed forces, particularly in leadership and training, has equipped him with a passion for supporting and developing others, especially those who are vulnerable and socially isolated.


John is particularly committed to training, using his enthusiasm to contribute meaningfully to the success of the business. He is genuinely inspired by the compassion and dedication demonstrated by those who work in care, and he channels this admiration into delivering engaging, realistic, and effective training sessions. His goal is to empower carers with the skills and confidence needed to excel in their vital roles.


Having served in numerous theatres across the globe, John is thrilled to be back in his hometown, reconnecting with old schoolmates and reliving fond memories from his youth. He has been deeply touched by the warmth and friendliness of the community since his return and is a proud participant at the local Veterans' breakfast, where he enjoys the camaraderie and support of fellow ex-servicemen.


Though he describes himself as a keen yet mostly retired footballer, John can still be found playing five-a-side matches a few times a week, keeping his passion for the sport alive. In addition to his sporting pursuits, he is a Dementia Friends Champion, dedicated to raising awareness of this increasingly prevalent condition. Through his community involvement and advocacy, John continues to make a difference, both on and off the pitch, and remains committed to supporting those who choose such a meaningful career path in care.

Georgia

Georgia Paul

Job Title: Marketing Assistant Joined: 2019

Georgia has been a dedicated member of Bluebird Care Rochdale since 2019. She began her journey as a Care Assistant, a role she absolutely loved, and her warmth and commitment quickly made her a valued part of the team. Over the years, she has had a significant impact on both colleagues and customers, who have always appreciated her kind and compassionate nature.


During her time with Bluebird Care, Georgia went on maternity leave twice. Throughout these periods, the unwavering support of the company never faltered. She fondly recalls the thoughtful baby baskets she received, the fruit basket delivered to her at the start of the pandemic, and the gift voucher for a local restaurant, all of which made her feel genuinely cared for and appreciated. It is this level of kindness and support that makes Bluebird Care Rochdale feel more like a family than just a workplace.


Georgia is full of praise for John, Beryl, and Michelle, recognising their passion for the well-being of both customers and staff. She also highlights the kindness and dedication of her fellow team members, noting that customers often comment on how the carers go above and beyond. The sense of camaraderie and shared purpose within the team is something Georgia is incredibly proud to be a part of.

Dawn

Dawn Pedley

Job Title: Accounts Manager Joined: 2022

Dawn joined our team as a Care Assistant in 2022, bringing with her a wealth of hands-on experience in care, becoming a senior care assistant quite quickly due to her can-do attitude and eye for providing a solution to the many challenges the role can present. Her impressive background is not purely limited to frontline care; she has also spent extensive time in office roles, where she managed payroll, bookkeeping, and account reconciliation with skill and precision.


This blend of practical care knowledge and administrative expertise has made her an incredibly valuable member of our team, seamlessly contributing both in the field and behind the scenes. We are fortunate to have someone so versatile and dedicated to making a difference!

Frequently Asked Questions about Bluebird Care Rochdale

What Type of Services does Bluebird Care Rochdale offer?

Bluebird Care Rochdale offers Home Care.

How many Carers does Bluebird Care Rochdale employ?

Bluebird Care Rochdale employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Rochdale to verify any information. View our terms and conditions. Bluebird Care Rochdale has an Enhanced Service - more info.