Live in ranges from single low dependency to couple dependency across low, medium and high dependencies. Bank or public holidays generally at 1.5 M-F rate. Mileage rates applicable for use of personal care on social visits.
These prices are only a guideline, please contact Bluebird Care Rochdale to find out the exact price for your requirements.
Bluebird Care Rochdale has a Review Score of 10 (10.000) out of 10, based on 19 reviews in the last 2 years.
Over all time Bluebird Care Rochdale has 63 reviews.
Thanks ever so much for taking the time to review our service. We are so pleased that you are happy with the support your grandma is receiving, and the team think she is a lovely lady too.
Thank you for taking the time to create this review. We must listen to our customers to ensure we are always delivering the highest quality of care that we can. We are glad that you enjoyed your ice cream and must thank the vendor for making that possible too.
Thanks for your kind words. We are glad you are happy with the support your mum receives, but if there are ever any things you are unsure of please do get in touch. It is an honour and privilege to do what we do.
Thanks very much for your kind words. It is an honour and privilege to do what we do. We embrace all feedback to ensure we listen to customers and their families to move towards the very best outcomes.
Thank you for taking the time to leave this review. It is an honour and privilege to do what we do and your mum is a delight to support. We are strong advocates of using technology to ensure all parties can see what is being delivered so we are completely transparent and are pleased you see that benefit. We stopped charging for this option at the start of the pandemic and hoped that had been appreciated and is clearly of benefit as explained to your sister in her response. We are sorry that we did not attain maximum scores across most criteria, so would like to know what we can do to achieve that. We do not want to stand still and appreciate there is always room for improvement so would really appreciate constructive feedback on where we can. We want to work with all parties to ensure the most positive outcomes.
Thanks so very much for taking the time to review the service we provide. We must always listen to our team, our customers and their families to ensure we strive to improve all the time.
Thanks so very much for taking the time to leave this review. We are grateful that we had a team member visiting when they did and their calm manner in dealing with a precarious situation has been lauded by us all. We have such an amazing team to ensure we deliver the very best level of care that our customers deserve. It remains an honour and a privilege to do what we do. Your review has lifted the spirits of our team who love their job, but it is always nice to be recognised.
Thank you for taking the time to leave this review. It is an honour and privilege to do what we do and your mum is a delight to support. We are huge advocates of using technology to ensure all parties can see what is being delivered so we are completely transparent and are pleased you see that benefit. We stopped charging for this option at the start of the pandemic and hope that has been appreciated and of benefit as explained to your sister in her response. We are sorry that we did not attain maximum scores across all criteria, so would like to know what we can do to achieve that. We do not want to stand still and appreciate there is always room for improvement so would appreciate constructive feedback on where we can improve.
Thanks very much for your kind words. It is an honour and privilege to be in the position we are. We will ensure the review is passed onto the team who support your mum. If there is ever anything we can do to assist more then please do get in touch so we can respond accordingly.
Thank you so much for your really kind words. We are very fortunate to have such amazing people in our team who love doing what they do. It is an honour and privilege to do what we do and we are blessed with the team that we have.
Thanks very much for allowing us to work with you to upgrade your review. We are delighted that you are happy with the communication we have as that is key to any relationship. Your mum is a delight to support and we look forward to increasing that support going forward. Please do ensure you contact us if you have any queries or requests of how we can continue to get things right.
Thank you very much for your review. We are privileged and honoured to be able to support your wife and are glad you are very happy with the team members that support her. I take on board that we could do things better, and we hope to work with all our customers and their loved ones as we aspire to be the best we can. As discussed, I would really appreciate constructive ideas of where we can improve our service to maximise our review.
Thanks ever so much for taking the time to review our services. It gives us great confidence to continue delivering the highest quality of care. We are delighted that we are responsive to your needs and that of your loved one.
Thank you so much for your very kind words. To get such feedback is incredible. People are swift to complain but not necessarily as quick to praise. For that, we are truly grateful. It is an honour and privilege to be charged with providing support to people within the community where we live and are eternally grateful to our staff for delivering person-centred care to our customers.
We are grateful for your review and also delighted that you are happy with the support you receive. As always, if there is anything that we can support you with, then please contact us in the office and we will endeavour to amend what we do to ensure your wishes and needs are at the centre of what we do.
Thank you for taking the time to complete your review. We are truly happy to be supporting you in the needs and agreed activities in accordance with the care plan. We would like to know how we achieve the full scores available across all criteria as we aspire to be the very best that we can be.
Thank you so much for your kind words. We are flexible to customer needs and communication with our customers and their family members is crucial in achieving this. It is an honour and privilege to be able to support our customers and we ensure they are treated with dignity and respect.
Thank you very much for your review. We are a little disappointed to not receive the full score across any of criteria. We only support you at the weekend and Bank Holidays as we are aware we were less expensive than others you had looked at. We would really like to ascertain exactly what more we can do to earn the desired full score and hope we can work with you to achieve that. We are very happy that you have decided to increase the hours that we support you.
We are delighted to be able to support your wife with maintaining her independence. She is an absolute joy and it is our privilege and pleasure. Thank you so much for your very kind words.
Thank you so much for your very kind words. We are delighted to be able to support your mum and listening to what you think is important. It is key to keeping all involved in the decisions made. It is a privilege and delight to support your wonderful mum. We are quite new to the sector, but we hope by listening to customers and other stakeholders that we are able to put the right things in place.
The Review Score of 10 (10.000) out of 10 for Bluebird Care Rochdale is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Rochdale is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Beryl has vast experience working within a vulnerable personal environment. She has been working within the Care Sector in the UK since the family returned from overseas in early 2013. Before that, in addition to raising her family, she was primarily employed in children's Education, often within the Special Educational Needs (SEN) specialisation whilst frequently moving as was an expected part of Forces family life (13 different homes in 23 years). Beryl has 2 grown sons, although she still likes nothing more than to mother them whenever they visit. Beryl was born in Birch Hill Hospital, Rochdale and grew up in the area and loves being back home, closer to her family and a large network of long-standing and loyal friends. Beryl loves to support people who need it and looks to provide a Premium Service built on excellent training and the enthusiasm and compassion of Quality Staff. She likes to travel, when allowed and watches TV soaps, but only the Northern ones.
John’s journey began in 1990 when he left his parents' home to join the British Army, where he served with distinction for nearly 26 years. Following his military career, he returned to the area in 2015, bringing with him a wealth of experience and skills that he has applied as an accomplished Management Consultant. His background in the armed forces, particularly in leadership and training, has equipped him with a passion for supporting and developing others, especially those who are vulnerable and socially isolated.
John is particularly committed to training, using his enthusiasm to contribute meaningfully to the success of the business. He is genuinely inspired by the compassion and dedication demonstrated by those who work in care, and he channels this admiration into delivering engaging, realistic, and effective training sessions. His goal is to empower carers with the skills and confidence needed to excel in their vital roles.
Having served in numerous theatres across the globe, John is thrilled to be back in his hometown, reconnecting with old schoolmates and reliving fond memories from his youth. He has been deeply touched by the warmth and friendliness of the community since his return and is a proud participant at the local Veterans' breakfast, where he enjoys the camaraderie and support of fellow ex-servicemen.
Though he describes himself as a keen yet mostly retired footballer, John can still be found playing five-a-side matches a few times a week, keeping his passion for the sport alive. In addition to his sporting pursuits, he is a Dementia Friends Champion, dedicated to raising awareness of this increasingly prevalent condition. Through his community involvement and advocacy, John continues to make a difference, both on and off the pitch, and remains committed to supporting those who choose such a meaningful career path in care.
Georgia has been a dedicated member of Bluebird Care Rochdale since 2019. She began her journey as a Care Assistant, a role she absolutely loved, and her warmth and commitment quickly made her a valued part of the team. Over the years, she has had a significant impact on both colleagues and customers, who have always appreciated her kind and compassionate nature.
During her time with Bluebird Care, Georgia went on maternity leave twice. Throughout these periods, the unwavering support of the company never faltered. She fondly recalls the thoughtful baby baskets she received, the fruit basket delivered to her at the start of the pandemic, and the gift voucher for a local restaurant, all of which made her feel genuinely cared for and appreciated. It is this level of kindness and support that makes Bluebird Care Rochdale feel more like a family than just a workplace.
Georgia is full of praise for John, Beryl, and Michelle, recognising their passion for the well-being of both customers and staff. She also highlights the kindness and dedication of her fellow team members, noting that customers often comment on how the carers go above and beyond. The sense of camaraderie and shared purpose within the team is something Georgia is incredibly proud to be a part of.
Amie is our dedicated Care Co-ordinator, having joined Bluebird Care Rochdale in June 2021. From the moment she arrived, she embraced the team and found the warmest of welcomes among colleagues she now considers amazing.
Amie brings with her a background in care she has recently earned a distinction in her Level 3 Health and Social Care qualification, which she completed with the support provided by Bluebird Care Rochdale. Her passion for the role shines through in every interaction, driven by her lifelong dedication to caring for others. Even as a child, she was eager to lend a helping hand, once asking her mum if they could help people like the "old man with his shopping." This natural compassion has seamlessly translated into her professional career, where she goes above and beyond to ensure the best possible outcomes for those we support.
Amie firmly believes that a positive, fun atmosphere is crucial in a high-pressure environment like ours, and she's already making strides in keeping everyone smiling. Her fresh ideas and sense of humour contribute to a thriving, supportive workplace, which only amplifies the fantastic reputation Bluebird Care Rochdale holds.
Having worked as a carer for three years, Amie acknowledges the boost in confidence and career growth she has experienced in her role. This supportive environment has allowed her to flourish, and she is excited to explore further opportunities in the care sector. We are thrilled to have Amie as part of our team, knowing that her enthusiasm, commitment, and passion for making a difference are central to our mission of delivering exceptional care and support.
Dawn joined our team as a Care Assistant in 2022, bringing with her a wealth of hands-on experience in care, becoming a senior care assistant quite quickly due to her can-do attitude and eye to provide a solution to the many challenges the role can present. Her impressive background is not purely limited to frontline care; she has also spent extensive time in office roles, where she managed payroll, bookkeeping, and account reconciliation with skill and precision.
This blend of practical care knowledge and administrative expertise has made her an incredibly valuable member of our team, seamlessly contributing both in the field and behind the scenes. We are fortunate to have someone so versatile and dedicated to making a difference!
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