Hand To Hand Care Ltd

45 Cooden Sea Road, Bexhill-on-Sea TN39 4SJ
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8.5 6 Reviews
  • Hand To Hand Care Ltd, Bexhill-on-Sea
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £29.50
  • Weekly Live-in Care Fees: £1600 – £2500

Prices vary from 30 minute calls onwards and increased on weekends and bank holidays.

These prices are only a guideline, please contact Hand To Hand Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Hand To Hand Care Ltd

Person in charge

  • Chelsea Porter (Manager)
Are you the Owner/Manager of Hand To Hand Care Ltd? View your Advertising Options

Hand To Hand Care Ltd Reviews (6)

8.5

Hand To Hand Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Hand To Hand Care Ltd has 6 reviews.

Overall Experience
  • 6
  • 0
  • 0
  • 0
  • 0
Date Published
  • 6
  • 1
  • 1
  • 2
  • 4
Reviewer Connection to Hand To Hand Care Ltd
  • 2
  • 2
  • 1
  • 1
Total of 6, showing 1-6
Review from Paul M (Son of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum being on her own for long periods of time without any family support locally for the small things she now finds harder, putting the tele on, taking her pills throughout the day etc was becoming a big concern for us. Hand to Hand care have not only made us feel more at ease knowing these things were
being addressed but also the fact Mum now has really good people going to her on a daily basis who look after her and give her the company and social environment she's been missing. They really have lifted her spirits and they go above and beyond to encourage her to get involved in social activities they organise. We, as a family feel much happier since Hand to Hand started visiting and Mum and her family have only great things to say about them. Thank you
Reply from Chelsea Porter, Registered Manager at Hand To Hand Care Ltd

Thank you for your kind words, I will pass them onto the team. It is a pleasure to know that what are doing makes a difference.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David D (Son of Client) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having used a few care agencies we found Hand to Hand Care one of the best. Carers are always very pleasant and on time, who always provide outstanding care. The management team are very caring and efficient. Very happy with the service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P P (Daughter of Client) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are caring and insightful. They take time to ensure Mum hears them, and they show genuine interest in her which she appreciates, as well as providing excellent one to one nursing care. As a family we feel very supported by Hand to Hand Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R R (Wife of Client) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers very friendly take great care with client to make sure is happy and comfortable. They make time to interact with client and liaise with me regarding any concerns they may have e.g constipation worries or skin problems. Attendance times can be inconsistent but staff easy to make contact with should
there be a problem.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R G (Client) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hand To Hand Care are one of the best care agencies I have used. Not only do they provide excellent care, they help me with my exercise and are keen for me to improve. They provide care and enablement.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Evelyn D (Client) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Hand to Hand Care for over two years now and cannot fault their service. They are always professional, friendly and helpful. Always available to lend extra help and advice when required; would highly recommend!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Hand To Hand Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Hand To Hand Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hand To Hand Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Hand To Hand Care Ltd

What Type of Services does Hand To Hand Care Ltd offer?

Hand To Hand Care Ltd offers Home Care.

How many Carers does Hand To Hand Care Ltd employ?

Hand To Hand Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hand To Hand Care Ltd to verify any information. View our terms and conditions. Hand To Hand Care Ltd has an Basic Service - more info.