Loading...

Holistic Care Services

Unit A4B, 25 Goodlass Road, Speke, Liverpool, Merseyside L24 9HJ
Holistic Care Services Logo
Holistic Care Services logo
Holistic Care Services, Liverpool
Holistic Care Services, Liverpool
Holistic Care Services, Liverpool

Holistic Care Services is an award-winning provider of quality home care services to people in the Liverpool South communities.

Care services are put together with the individual in mind. Clients are treated as the priority at all times, with staff constantly delivering truly person-centred care with dignity and respect of the individual at the centre.

Staff are carefully selected after a vigorous vetting process and are also DBS checked; the staff are...  

Care Provided by Holistic Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.50 - £33.50
  • 30 Minute Visiting Care Fees: £28 - £28

Rate list for other services can be provided at request

The price(s) shown are provided by the agency. Contact Holistic Care Services for full pricing details and T&Cs.

Contact Holistic Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Holistic Care Services
  • Private Owned

Person in charge

  • Kev Smyth (Care Manager)

Holistic Care Services Reviews (48)

9.8

Holistic Care Services has a Review Score of 9.8 (9.842) out of 10, based on 24 reviews in the last 2 years. Over all time Holistic Care Services has 48 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Holistic Care Services
Loading...
Showing 48 reviews matching selected criteria
Review from Thomas M (Nephew of Client) published on 18 March 2026 Submitted via Website
Overall Experience

Holistic Care has transformed my elderly aunt's life for the better. The care professionals who visit and attend to her each morning and evening are warm and friendly people who look after her very well and respond appropriately to her needs. She really enjoys their company and values everything they do for her. The managers at Holistic are friendly and helpful. Their attention to detail and willingness to contact my aunt's GP and pharmacy when necessary has helped enormously. We can recommend Holistic!

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your Positive feedback Tom. Supporting your auntie is an absolute pleasure and all of our care professionals look forward to the visit. We appreciate you taking your time to complete this review and thank you for choosing Holistic Care Services.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Niece of Client) published on 6 March 2026 Submitted via Website
Overall Experience
Holistic Care Services have been looking after my uncle and his wife now for two months and I have been very pleased with the care, support and communication they have provided. Holistic Care Services reassured me that the right level of support could be met and that these would be regularly reviewed. True to their word their managers visited my uncle and aunt in their home, supporting the carers, reviewing the care plan and providing more training and suggestions on how to manage some of the challenges the carers inevitably faced. The carers have been patient, calm and with good humour, supporting them with medical appointments, medication reviews, personal care, shopping, light housework, home maintenance and overseeing bills. The carer's notes on the App reassures us they are safe and well cared for.

Dementia is a challenging journey weighing up the Risks versus Freedom. Happily they continue to live in their own home. Friends and family have peace of mind. Great Job Holistic!

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your feedback. We are glad to hear that you and the family are happy with the care being provided at Holistic Care Services. The service is always committed to working with clients and their families to provide the best care possible to our clients. Thank you for choosing Holistic Care Services and we look forward to continuing our person centered care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kathryn A (Client / Service User) published on 5 March 2026 Submitted via Website
Overall Experience

I have only been with holistic care a short while and i have no issues at all. Management are very respectful and professional when talking to me kerry and kevin. My carer is a superstar. I feel like ive known her for years.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your lovely compliment Kath, we appreciate you taking your time to complete this review. We are happy to hear your time at Holistic Care Services has been positive and the team continue to look forward to your visits.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maria E (Wife of Client) published on 4 November 2025 Submitted via Postal Card
Overall Experience

I felt my husband was safe. Carers treated my husband with care and respect, and dignity. Carers were polite and on time. Excellent care and made my husband at ease with personal care.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your positive feedback. The service will always work towards providing the highest standard of care to all of our clients and their family members. Thank you for choosing Holistic Care Services and we will always be happy to support where needed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Husband of Client) published on 10 October 2025 Submitted via Postal Card
Overall Experience

Some members of staff will go the extra mile in assisting my wife with things she wishes to do. Also, accompany her to social events that she wishes to attend.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your review. We are pleased to hear you are happy with Holistic Care Services and the care professionals that attend. The service looks forward to many more social events and we thank you for choosing Holistic Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from R M (Brother-in-law of Client) published on 19 August 2025 Submitted via Website
Overall Experience

While in hospital, returning to her own home became the priority for my sister-in-law. However in order for her to do so, it was necessary for her to be provided with 24 hour specialist care. Knowing my sister-in-law as well as I do, I knew she would find it extremely difficult to accept such care being rendered by anyone other than a member of our family. Fortunately she took to the carers employed by Holistic Care Services almost immediately. Their friendly personalities and caring nature really won my sister-in-law over, and put her totally at ease. They always take time to listen to her and go out of their way to ensure she does not feel like she is no longer in control of her personal needs. They are almost always on time and ensure they complete all of the tasks that are in their care plan. Our family is only too happy to recommend Holistic Care Services to anyone who is looking for a company that provides first class, quality care.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your kind review. We appreciate the positive impact we have been able to make while supporting your sister-in-law under the care of Holistic Care Services. As a provider, we are committed to delivering a high standard of care to ensure all our clients receive the best care possible.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Terry T (Client / Service User) published on 30 July 2025 Submitted via Website
Overall Experience

I have had a number of care companies in the 8 years that I have been disabled but I have never been more happy since I've been using Hollistics care and I don't think any other company can compete with Hollisticscare. I can't find anything wrong with the job they do and I look upon them more as family than employees they are the best carers I've ever had and I believe they are the best carers in the country.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your kind review. We are glad to hear your experience at Holistic Care Services is great and that you have no concerns. Holistic always strives to deliver exceptional care to all of our clients, so thank you for choosing us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rosalyn S (Daughter of Client) published on 23 July 2025 Submitted via Postal Card
Overall Experience

My review relates to one of my mum's carers. She is a star, we needed a carer to look after and take my mum to our son's wedding. She helped dress my mum and took her to the venue, and stayed and cared for my mum. Without her, my mum could not have attended the wedding, which would have been very upsetting for us all. The care given was all planned to perfection!! (My mum is 91)

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for taking the time to leave such a lovely review. We are pleased to hear that the care professional went above and beyond in supporting your mother. Our service always aims to provide care and support with a holistic approach, and we are glad you were also able to enjoy the wedding.Thank you for choosing Holistic Care Services.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C B (Wife of Client) published on 16 May 2025 Submitted via Postal Card
Overall Experience

Carers are excellent - cannot say more.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your feedback. We are pleased you are happy with the care professionals as we are committed to provide the best care possible to our clients.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Philip L (Husband of Client) published on 14 May 2025 Submitted via Postal Card
Overall Experience
Usually very punctual, attentive and thoughtful carers. They always seem to have time for my wife.

Some see things to do, others don't! I have found staff sympathetic and their care for my wife very good.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your review. Holistic Care Services takes pride in delivering a great standard of care and we appreciate the time family have spent with the company arranging the support that is in place. We look forward to continuing our person centered approach to both you and your wife.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B T (Client / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience
In the whole the ladies have been prompt and polite and ask whether there is anything else I need doing before they leave.

The only problem can be language as they are mostly foreigners but we can usually sort that out between us.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for your review. We always aim to deliver a high standard of care to both our clients and their family members. Thank you for choosing Holistic Care Services and taking your time sharing you experience.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S W (Son of Client) published on 6 May 2025 Submitted via Website
Overall Experience

Excellent services for my mother. All carers are attentive to my mother's needs. Communication is excellent between service provider and our family. Would recommend to anyone looking for great care for their loved ones.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you for leaving a review with us. We are glad to hear your mothers needs are being met to a high standard and Holistic Care Services will continue delivering. Thank you for choosing us and we look forward to many more rock steady boxing sessions.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kate F (Daughter of Client) published on 3 April 2025 Submitted via Website
Overall Experience
Holistic Care have been supporting my Mum for just over a year now and the care they have shown has been very good. My mum has had a very difficult year and Holistic Care has helped her and the family navigate our way through to a new way of life. They have supported our parents who at first were reluctant to have help at all but have since adapted to their new life.
The office staff have been very helpful when we have needed extra care at very short notice and nothing is ever too much trouble. They are very vigilant and let us know if something isn't right with my mum, no matter how small. Communication is excellent with a view to organising my mum's care and meeting her needs. My parents are shown respect by managers and support workers and we get a rota telling us who will be visiting and any changes.

The carers have always been kind, and my mum has only positive things to say which is very reassuring to us as a family.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you very much for your positive feedback and kind words. It is always our pleasure supporting your mum and hearing the wonderful stories from your parents. Holistic Care Services always take pride in ensuring person centered care is being delivered to all our clients and family members.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sean D (Son of Client) published on 1 April 2025 Submitted via Website
Overall Experience

Holistic Care have been providing care for my mum for a few years now and I have always found them willing to help and proactive in supporting my mum. They will often contact the doctor / pharmacy to collect medicines that are urgently needed which is really helpful as I live in a different city. I am happy to recommend them.

Reply from Kev Smyth, Care Manager at Holistic Care Services

Thank you so much for your positive feedback. The care professionals at Holistic Care Services always enjoy their time while supporting your mother, from hearing her life stories to making her one-line jokes. We are glad the service is meeting the needs of not only your mother but also the family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from v H (Sister of Client) published on 7 January 2025 Submitted via Website
Overall Experience
I contacted Holistic Care Services with a view to providing care for my sister in law, who at nearly 84 has become quite frail. We had a family meeting with HCS in my sisters home and we all felt very comfortable and confident in asking them to take care of her. This was based on their knowledge warmth and humour, which I knew would suit my sister.

We have not been with them very long and I suppose time will tell, but my sister has gone from not wanting any help at all to looking forward to the carers coming in. The carers report anything that is of concern to them to their office and they in turn report back to us. This gives myself and my husband great comfort as we live and hour and half away.

Reply from Kev Smyth, Deputy Manager at Holistic Care Services

Thank you for your kind words. We are glad to hear your sister in law's support needs are being met best way possible. Holistic Care Services take pride in going above and beyond with all our clients and their family members. Thank you for choosing Holistic Care Services and we look forward to continuing our person centered care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from C W (Daughter-in-law of Client) published on 10 December 2024 Submitted via Website
Overall Experience
My mother in law, myself and my husband are all extremely happy with the care provided by Holistic Care Services. The office staff are very professional and are always happy to help whenever we have any questions or queries. The communication is second to none and I am really thankful we chose Holistic. The carers are very friendly and have clearly had a lot of training.

Thank you for everything you do but most importantly thanks for looking after my mother in law with so much care.

Reply from Kev Smyth, Deputy Manager at Holistic Care Services

Thank you very much for your positive feedback. We pride ourselves in delivering high standard of care to all of our clients and their family members. We are glad to hear that you and the family are happy with the care being provided at Holistic Care Services.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris B (Son of Client) published on 25 November 2024 Submitted via Website
Overall Experience

Both Mum and I have been thrilled with the care provided by Holistic Care Services. The carers have been exemplary, as have the management who really made us feel heard. Everyone went that extra mile to ensure all our needs were met and I would have no hesitation in recommending Holistic to anyone else seeking a care provider.

Reply from Tola Taiwo, Director at Holistic Care Services

Thank you for your lovely review. At Holistic Care Services, we like to pride ourselves in always going above and beyond for all of our clients.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J F (Daughter of Client) published on 23 October 2024 Submitted via Website
Overall Experience

My mother has been very well looked after by your staff, has no complaints. The staff have always been supportive and understanding, she has never said anything negative about the staff, they are friendly and very kind.

Reply from Kev Smyth, Deputy Manager at Holistic Care Services

Thank you for your positive feedback. Holistic Care Services are committed to providing a person centred approach and we are glad to hear that you and your mother are happy with the service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from J H (Daughter of Client) published on 22 October 2024 Submitted via Website
Overall Experience
Holistic have amazing, very caring staff who have always been very nice to my parents.
They come in and do their work with no problems at all.
Special mention to a particular member of staff who really goes the extra mile and thinks out of the box.

Well done to all.

Reply from Kev Smyth, Deputy Manager at Holistic Care Services

Thank you for sharing your review. Holistic Care Services appreciates your kind words and we are happy to hear about the positive experiences. We always strive to deliver exceptional care to both our clients and their family members. Thank you again for your generosity and choosing Holistic Care Services.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K J (Relative of Client) published on 30 September 2024 Submitted via Website
Overall Experience

Holistic care has been brilliant and I would highly recommend it to anyone who needs that extra support. We went with holistic as a temporary thing, on short notice and were very pleased with how things were handled.

Reply from Kev Smyth, Deputy Manager at Holistic Care Services

Thank you very much for your feedback. We are glad to hear about your positive experience with Holistic Care Services even though this was only temporary. We always aim to deliver exceptional care tailored to the needs of our clients. Thank you again for your kind words and we are happy to support you when needed.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 December 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Holistic Care Services.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Holistic Care Services.

Meet the Team (5)

Kunbi Taiwo Job Title: Director Joined: 2019
Kunbi Taiwo

Dr Kunbi is one of the owners/directors who is accountable for the overall running of the business, needs such including care standards and financial effectiveness.

Dr Kunbi is responsible for managing the operations and ensuring compliance with the governing body.

Tola Taiwo Job Title: Director Joined: 2019
Tola Taiwo
Tola is one of the owners/directors who is accountable for the overall running of the business needs such as care standards and financial effectiveness.

Tola is responsible for managing the operations, ensuring compliance with the governing body.

Kev Smyth Job Title: Care Manager Joined: 2022
Kev Smyth

Kev is responsible for the day-to-day operations of the service and oversees the delivery of care. Maintaining health and safety within the work environment. Kev manages budgets and ensures the business growth and compliance of the service is being met.

Paula Smith Job Title: Field Care Supervisor Joined: 2021
Paula Smith

Paula's role is to carry out client assessments and regular reviews to ensure clients' needs are being met. The role also includes completing care plans, risk assessments and compliance of both clients and staff members.

Paula supports staff members through regular supervisions, spot checks and competency checks to ensure all staff members are trained to a high standard, competent in all areas, but also keeping their overall well-being in a positive way within their working environment.

Kerry Fisher Job Title: Field Care Supervisor Joined: 2024
Kerry Fisher

Kerry's role is to carry out client assessments and regular reviews to ensure clients' needs are being met. The role also includes completing care plans, risk assessments and compliance of both clients and staff members.

She supports staff members through regular supervisions, spot checks and competency checks to ensure all staff members are trained to a high standard, competent in all areas, but also keeping their overall wellbeing in a positive way within their working environment.

Frequently Asked Questions about Holistic Care Services

How many Carers does Holistic Care Services employ?

Holistic Care Services employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Holistic Care Services to verify any information. View our terms and conditions. Holistic Care Services has an Enhanced Service - more info.