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Holistic Care Services

Unit A4B, 25 Goodlass Road, Speke, Liverpool L24 9HJ
Holistic Care Services Logo
Holistic Care Services logo
Holistic Care Services, Liverpool
Holistic Care Services, Liverpool
Holistic Care Services, Liverpool

Holistic Care Services is an award-winning provider of quality home care services to people in the Liverpool South communities.

Care services are put together with the individual in mind. Clients are treated as the priority at all times, with staff constantly delivering truly person-centred care with dignity and respect of the individual at the centre.

Staff are carefully selected after a vigorous vetting process and are also DBS checked; the staff are...  

Care Provided by Holistic Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.50 - £33.50
  • 30 Minute Visiting Care Fees: £28 - £28

Rate list for other services can be provided at request

The price(s) shown are provided by the agency. Contact Holistic Care Services for full pricing details and T&Cs.

Contact Holistic Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Holistic Care Services
  • Private Owned

Person in charge

  • Kev Smyth (Care Manager)

Holistic Care Services Reviews (49)

9.8

Holistic Care Services has a Review Score of 9.8 (9.849) out of 10, based on 24 reviews in the last 2 years. Over all time Holistic Care Services has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from Maureen D (Son of Client) published on 8 May 2022 Submitted via Website
Overall Experience

I have had a really positive experience with the home care agency. From the outset, they have been very proactive in looking to solve any issues and have kept me informed around the care package in place. I would recommend them to anyone.

Reply from Tola Taiwo, Franchise Partner at Holistic Care Services

Thank you very much for your kind words. It is really nice to hear you were happy with the service that we provide.

Staff
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Management
Treated with Dignity
Value for Money
Review from Joan H (Daughter of Client) published on 28 March 2022 Submitted via Website
Overall Experience

Excellent communication, very good attention to detail, quick and efficient response to any questions or concerns, good record keeping, high standards in relation to e.g. medication safety. Friendly and understanding staff. The quality of care is reassuring and gives family confidence their loved one is being properly looked after.

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No Rating
Review from P W (Client / Service User) published on 15 November 2021 Submitted via Postal Card
Overall Experience

The carers were friendly, efficient and overall professional. Very helpful and did their job well.

Reply from Tola Taiwo, Franchise Owner at Holistic Care Services

Thank you for your kind words. It's great that we were able to support and assist you. The team have all had fun supporting you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C D (Client / Service User) published on 20 January 2021 Submitted via Postal Card
Overall Experience

Carers are professional and thoughtful, and I'm treated with kindness and dignity. Would recommend to friends and family.

Reply from Tola Taiwo, Director at Holistic Care Services
Thank you for the excellent review.

Your feedback will be passed on to the relevant staff who will be delighted.

Staff
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Management
Treated with Dignity
Value for Money
Review from L B (Daughter of Client) published on 7 September 2020 Submitted via Postal Card
Overall Experience

I was very nervous about employing carers for my dad who had become unwell. The staff were amazing, I know this because my dad told me so. He was so grateful for their help and we couldn't be happier with the care provided. We are forever grateful to all you did for my dad. Thank you.

Reply from Amanda Taylor-Banks, Manager at Holistic Care Services

Thank you so much for such an outstanding review. It means so much to the staff to know they are appreciated in these difficult times. We will pass on your comments to all the staff.

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Treated with Dignity
Value for Money
Review from H W (Mother of Client) published on 14 May 2020 Submitted via Postal Card
Overall Experience

I have found the Home Care agency to be very efficient. Their staff are kind, caring and support not only to their clients but the clients family. I would highly recommend their service.

Reply from Nichola Proctor, Registered Manager at Holistic Care Services

Thank you for your kind review and comments. We are very pleased to hear that you are happy with the care that we are providing.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F O (Daughter of Client) published on 27 April 2020 Submitted via Postal Card
Overall Experience

New to the company, wary as had a very bad experience previously. Manager spot on in recruiting and training staff. Staff consistency very good. Do what is expected and more. Company very accommodating. Would recommend. my mother treated very well and by association, so am I. The only con is the invoicing system.

Reply from Nichola Proctor, Registered Manager at Holistic Care Services

Thank you so much for your lovely review. We're delighted you're pleased with the service and will pass on your comments to the staff who will be delighted.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ruth C (Daughter of Client) published on 7 February 2020 Submitted via Postal Card
Overall Experience

The organisation is very efficient, management is being flexible when trying to meet our needs. Carers are friendly and respectful. They can be relied upon to arrive on time, at times that suit Mum. This reduces the stress and pressure on the close and extended family. We appreciate the care and support being given.

Reply from Tola Taiwo, at Holistic Care Services

Thank you so much for taking the time to review us. We are really pleased that we can play our small part in making life a little easier for you, and also happy with the care we provide.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Shelia D (Client / Service User) published on 29 January 2020 Submitted via Postal Card
Overall Experience
My family helped me obtain this home care provider following a stroke and hospitalisation on 1st July 2019. This service has enabled me to take advantage of NHS recuperation services and make some improvement.

The staff have been helpful and flexible in enabling me to change their usual attendance times to be able to enjoy family visits and outings.

Reply from Tola Taiwo, at Holistic Care Services

Thank you for taking the time to review us. We are pleased you are happy with the care you are receiving from us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 December 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Holistic Care Services.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Holistic Care Services.

Meet the Team (5)

Kunbi Taiwo Job Title: Director Joined: 2019
Kunbi Taiwo

Dr Kunbi is one of the owners/directors who is accountable for the overall running of the business, needs such including care standards and financial effectiveness.

Dr Kunbi is responsible for managing the operations and ensuring compliance with the governing body.

Tola Taiwo Job Title: Director Joined: 2019
Tola Taiwo
Tola is one of the owners/directors who is accountable for the overall running of the business needs such as care standards and financial effectiveness.

Tola is responsible for managing the operations, ensuring compliance with the governing body.

Kev Smyth Job Title: Care Manager Joined: 2022
Kev Smyth

Kev is responsible for the day-to-day operations of the service and oversees the delivery of care. Maintaining health and safety within the work environment. Kev manages budgets and ensures the business growth and compliance of the service is being met.

Paula Smith Job Title: Field Care Supervisor Joined: 2021
Paula Smith

Paula's role is to carry out client assessments and regular reviews to ensure clients' needs are being met. The role also includes completing care plans, risk assessments and compliance of both clients and staff members.

Paula supports staff members through regular supervisions, spot checks and competency checks to ensure all staff members are trained to a high standard, competent in all areas, but also keeping their overall well-being in a positive way within their working environment.

Kerry Fisher Job Title: Field Care Supervisor Joined: 2024
Kerry Fisher

Kerry's role is to carry out client assessments and regular reviews to ensure clients' needs are being met. The role also includes completing care plans, risk assessments and compliance of both clients and staff members.

She supports staff members through regular supervisions, spot checks and competency checks to ensure all staff members are trained to a high standard, competent in all areas, but also keeping their overall wellbeing in a positive way within their working environment.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Holistic Care Services to verify any information. View our terms and conditions. Holistic Care Services has an Enhanced Service - more info.