EL Care Services Ltd

Hamill House, 112-116 Chorley New Road, Bolton BL1 4DH
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8.1 2 Reviews
  • EL Care Services Ltd, Bolton
Established in 2014, EL Care Services Ltd. is a trusted domiciliary care provider dedicated to delivering high-quality support for individuals who need assistance with everyday living. Their mission is to help clients maintain their independence while enjoying meaningful lives in the comfort of their own homes. They provide compassionate, personalised care tailored to the unique needs of each individual.

EL Care Services Ltd. offers care in the comfort of people's own homes.

Their compassionate staff provides respectful, high-quality care.

They offer a wide range of services, including personal care such as assistance with showering and toileting, support with household duties, and respite care for family caregivers.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

In some cases, additional charges may apply based on specific care needs or requests. These may include costs for overnight care, weekend or bank holiday services, specialized support, etc. Any additional fees will be discussed transparently during the assessment process to ensure clarity and fairness. Please contact us for a personalized assessment and tailored pricing.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • EL Care Services Ltd

Person in charge

  • Susan Kuzakwawo (Manager)

EL Care Services Ltd Reviews (2)

8.1

EL Care Services Ltd has a Review Score of 8.1 (8.083) out of 10, based on 2 reviews in the last 2 years.
Over all time EL Care Services Ltd has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 2
  • 2
  • 0
Reviewer Connection to EL Care Services Ltd
  • 2
Total of 2, showing 1-2
Review from Georgina G (Client) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent attention, caring, friendly care, always happy, thanks!
Reply from Susan Kuzakwawo, Registered Manager at EL Care Services Ltd

Thank you for your kind words! We're so glad to hear you're happy with our care. Thanks again for choosing EL Care Services LTD.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L H (Client) assisted by family/friend published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found all the carers to be caring considerate, attentive to my needs, and very pleasant. Punctual in their time keeping, making sure that I am comfortable, fed and watered.
Reply from Susan Kuzakwawo, Registered Manager at EL Care Services Ltd

Thank you so much for your kind words! We are pleased to hear that you've had such a positive experience with our carers. We truly appreciate your feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.1 (8.083)

Overview of Review Score

The Review Score of 8.1 (8.083) out of 10 for EL Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for EL Care Services Ltd is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for EL Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about EL Care Services Ltd

What Type of Services does EL Care Services Ltd offer?

EL Care Services Ltd offers Home Care.

How many Carers does EL Care Services Ltd employ?

EL Care Services Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact EL Care Services Ltd to verify any information. View our terms and conditions. EL Care Services Ltd has an Enhanced Service - more info.