RUMAX LIMITED was established in 2010 and has two branches, Clinical Trial Services and Domiciliary Care Services, which operate under a centralised management structure.
Their Domiciliary Care Service enables clients to continue living independently in their own homes, as opposed to care homes or hospitals. Domiciliary Care Services include personal care (support with toileting, dressing, bathing), laundry, shopping, day companionship, respite care, palliative care, night sleep in service and working night...
Care Provided by RUMAX Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £25
Fees may vary following an assessment, type of care needed, duration and frequency
Contact RUMAX Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- RUMAX Ltd
- Private Owned
Person in charge
- Maxwell Masuku (Director)
RUMAX Ltd Reviews (69)
RUMAX Ltd has a Review Score of 9.8 (9.784) out of 10, based on 32 reviews in the last 2 years.
Over all time RUMAX Ltd has 69 reviews.
Competent care given by a small nucleus of regular carers which is important to us.The carers show a lot of patience to my wife and always try to engage with her which is not always easy given her condition. Visit times have become more regulated and this helps my wife. Rumax management are proactive and readily available.
We truly appreciate your thoughtful review. It warms our hearts to know that our dedicated team of carers has been providing competent and compassionate care to your wife. We understand the significance of having a consistent and caring nucleus of carers, and we're glad to hear that their patience...
My parents are satisfied with the service they have received. The young lady is prompt, polite and efficient. She helps my father to shower and dress and does so with a cheerful and pleasant approach.
We're delighted to hear that your parents are finding our service satisfactory! It's wonderful to know that our caregiver is making a positive impact by being prompt, polite, and efficient. We truly value their well-being and comfort. Your kind words about our caregiver's cheerful and pleasant...
My mum is very happy with the personal care she receives from her Rumax carers. Mum has received care support from Rumax since June 2023 and although she was not keen at first the carers worked hard to build a relationship with her and she now speaks very highly of them. The carer visited today and is a really lovely lady, Mum really likes her visits, she is so friendly and caring. Another of Mum's regular carers is also fantastic.
We're delighted to hear about your mum's positive experience with RUMAX carers. It's heartwarming to know that despite initial reservations, the carers put in dedicated effort to establish a meaningful connection with her. We're thrilled that your mum now holds them in high regard and values their...
Over the last few months, the team of wonderful carers has built and continue to nurture what can only be described as a beautiful rapport with Mum, treating her like she is their own family member, always with respect, kindness, care and love.
We couldn’t recommend Rumax more highly if you are looking for at-home care for your vulnerable family member. The Rumax team will deliver above and beyond with grace, humour and love.
At what was a stressful and anxious time for everyone, the whole team have been truly fantastic, the team are proactive, reactive and excellent at keeping us informed of anything needing our attention. There is obviously a brilliant training scheme in place as all carers who visit Mum are all exceptional at their jobs.
We can’t thank you all enough, truly. To know that our Mum is not just cared for, but cared for with such love is a true blessing.
We are deeply grateful for your kind words and trust in our care for your mum. It's heartwarming to know that our team's dedication and compassion have made a positive impact. Your appreciation means the world to us. Thank you for your heartfelt recommendation and for allowing us to be a part of your mum's journey.
All regularly visiting staff that we have met have been very caring and compassionate and keen to make sure that they understand my mother-in-law’s needs. They always report any concerns they may have and clearly have her best interests at heart. Any issues we have experienced have been when a different carer first attends or attends as a one-off, and is unfamiliar with her needs. The main problem has usually been with her hearing aids not being put in correctly and dentures not being put in, and prior to obtaining blister packs, occasionally her medication. I have found the coordinator very responsive and quick to address any concerns. A suggestion for an improvement would be to provide a weekly schedule at the beginning of each week, detailing the carer expected to attend and scheduled times for each visit. I understand times and staff are subject to last-minute changes. Overall, we are very happy with the service received.
We appreciate your positive feedback about our regularly visiting staff and their dedication to understanding and meeting your mother-in-law's needs. It's great to hear that their caring and compassionate approach has resonated with you. We acknowledge your feedback regarding unfamiliar caregivers...
They have shown respect and dignity in the personal aspects of care. They get down to organising medication and making sure that things I need are to hand. They help to keep things tidy. They intervene when I need help but are prepared to just safeguard for safety when I can't do things by myself.
I have appreciated having them help me.
I'm delighted to hear about your positive experience with the carers. It's wonderful to know that they have been accommodating, pleasant, and helpful throughout your interactions. Their commitment to treating you with respect and dignity in your personal care is truly commendable. The fact that...
They do not appear rushed and offer help whenever possible although I am quite an independent person their help is invaluable.
A good and caring job is done.
It's wonderful to hear that you've had such a positive experience with the carer's support. Their attentive and non-rushed approach seems to have made a significant impact on your confidence and comfort. It's great that they strike a balance between respecting your independence while also offering...
All of the carers are kind and professional. They come on time and when expected and are helpful. They are all friendly and ensure my husband’s dignity at all times. They appear well trained and I find them reliable.
I'm delighted to hear about your positive experience with our team of carers. Ensuring the well-being and dignity of your loved one is our top priority, and it's great to know that our carers have consistently met your expectations. We take pride in their professionalism, punctuality, and...
Very pleased with the service and the treatment of my wife. They are very considerate and helpful and patience with her. My wife is always pleased to see them and compatible when they have finished. Well done.
I'm delighted to hear that you and your wife had such a positive experience with the service! It's heartwarming to know that the staff treated your wife with consideration, patience, and helpfulness. It's clear that their efforts made a lasting impression, and your wife's satisfaction speaks...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for RUMAX Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for RUMAX Ltd.
Meet the Team (1)
Pelagia Soko is an NVQ Level 5 CQC (Care Quality Commission) registered manager employed by RUMAX LIMITED and is responsible for overseeing the management and delivery of care services. Peggy is a holder Train the Trainer qualification.
Pelagia is involved in a variety of key responsibilities and tasks:
1. Regulatory Compliance: As a registered manager Pelagia ensures that the RUMAX LIMITED's services are in compliance with the CQC's standards and regulations. This includes maintaining high standards of care, safety, and quality for the individuals receiving services.
2. Leadership and Management: Pelagia is responsible for leading and managing RUMAX LIMITED's staff, Care workers, administrative personnel, and other staff members. Peggy provides guidance, supervision, and training to ensure that staff members are competent and well-prepared to provide effective care.
3. Service Planning and Delivery: Pelagia collaborates with the RUMAX's team to develop care plans, assess individuals' needs, and ensure that services are tailored to meet those needs. They monitor the delivery of care services to ensure that they align with established plans and that individuals' well-being is maintained.
4. Quality Assurance: A crucial aspect of Pelagia's role is to maintain and improve the quality of care provided. This involves monitoring service outcomes, gathering feedback from service users and their families, and implementing changes as necessary to enhance the overall quality of care.
5. Health and Safety: Pelagia is responsible for maintaining a safe and healthy environment for both staff and service users. This includes adhering to health and safety regulations, implementing infection control measures, and addressing any concerns related to safety.
6. Communication: Effective communication is vital. Pelagia communicates with service users, their families, staff, and external stakeholders. Pelagia's clear and open communication ensures that all parties are informed and involved in decisions related to care provision.
7. Continuous Improvement: Pelagia is committed to continuous improvement. Pelagia and her team continuously analyse data, identify areas for enhancement, and implement strategies to address any shortcomings in the RUMAX's services.
Frequently Asked Questions about RUMAX Ltd
How many Carers does RUMAX Ltd employ?
RUMAX Ltd employs 30 carers.
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