Helping Hands Home Care (Birmingham)

My thanks go out to Dene and his colleagues for their excellent support when I needed to arrange urgent care at home for my husband. I made the call on the morning, an assessment was carried out at home and visits from carers started on that day. When I needed to add on extra visits at short notice they were accommodated without difficulty. Whenever I called the staff were polite, helpful and professional. I would highly recommend them.

My carer is a wonderful person, she will do anything for me and is always pleasant. She has helped me in many ways, which I really appreciate. She took me to hospital when I had a blood clot in my lung. She stayed with me for 2 hours extra.

The management support was responsive and efficient, would recommend the company to future clients.

All staff are kind, caring and helpful. I can find no fault. They always check before they leave to see if there is anything else I need. No job is too small. All good with jobs, eg cleaning cats litter tray. I would recommend them to anyone.

Excellent. I have been using them for about 20 years. Any problems I report to the Birmingham branch and it is sorted straight away.

I was very sceptical about having a carer for my parents, but after a very helpful and friendly meeting with the branch manager, all of mine and my parents' concerns were addressed - it's like we've known the carers for years! I can safely say, this was the best decision and my mom and dad are in great hands. I'd thoroughly recommend Helping Hands.