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Home Instead (Cuffley, Cheshunt & Harlow)

Suite LG3 Cuffley Place, Sopers Road, Potters Bar EN6 4RY
Home Instead (Cuffley, Cheshunt & Harlow) Logo
Home Instead (Cuffley, Cheshunt & Harlow) logo
carers were very attentive with my mum even classing one of them like a daughter.Angela S(Daughter of Client/Service User)
Home Instead (Cuffley, Cheshunt & Harlow), Potters Bar
My caregivers know exactly what I need - they are intuitive and organised and have a great routineHugh N(Client / Service User)
Home Instead (Cuffley, Cheshunt & Harlow), Potters Bar
Home Instead (Cuffley, Cheshunt & Harlow), Potters Bar

Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live happily, comfortably and independently at home in the safety and warmth of their own familiar surroundings, even if that requires a helping hand from time to time.

Home Instead provides the highest quality personalised care which is tailored to the...  

Care Provided by Home Instead (Cuffley, Cheshunt & Harlow)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £29.50 - £36

Live in fees available upon request.

The price(s) shown are provided by the agency. Contact Home Instead (Cuffley, Cheshunt & Harlow) for full pricing details and T&Cs.

Contact Home Instead (Cuffley, Cheshunt & Harlow) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Susan Murphy (Registered Care Manager)

Home Instead (Cuffley, Cheshunt & Harlow) Reviews (42)

9.8

Home Instead (Cuffley, Cheshunt & Harlow) has a Review Score of 9.8 (9.799) out of 10, based on 13 reviews in the last 2 years. Over all time Home Instead (Cuffley, Cheshunt & Harlow) has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from C S (Daughter of Client) published on 2 March 2020 Submitted via Postal Card
Overall Experience

The carers looking after my dad were so helpful and lovely. The went out with him, took him shopping, church and went beyond expected care. Became very friendly with him and cared about him so much. My dad loved the carers and spoke about them a lot. Struck up a great friendship with him and he loved the time he spent with them. Highly recommended - brilliant care!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Diane P (Daughter of Client) published on 12 February 2020 Submitted via Postal Card
Overall Experience

Very gentle, caring ladies that are becoming friends of Mum's rather than carers. She really enjoys the times they take her out. They do not force her to do anything which is good, as she does what is asked/needed and feels it's of her own accord.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 November 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Cuffley, Cheshunt & Harlow).

Awards / Recognitions (12)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home Instead (Cuffley, Cheshunt & Harlow)Date: Wednesday 31 May 2023

Meet the Team (2)

Anita and Neena Patel Job Title: Owners and Directors Joined: 2019
Anita and Neena Patel

We are the proud owners of Home Instead Senior Care Cuffley, Cheshunt & Harlow. We feel privileged to be part of such a remarkable network of people who share the same passion and commitment as we do to changing the face of ageing. We strongly believe that as a community it is important to plan for, embrace and view ageing positively as the next chapter.

The most rewarding aspect of our day-to-day roles is getting to know and understand the needs of our local community and seeing the impact we make in the lives of our clients by enabling them to feel empowered and live happy and fulfilled lives in their own homes. We love meeting our clients, hearing about their unique life stories and putting in place a support network to enable them to lead exactly the kind of lives they want to lead.

We understand that finding the highest quality care that is consistent and tailored to your needs can be a challenge. It is something we personally struggled to find when our family was looking for the right care solutions for our grandmother some years ago. This has inspired us to provide the highest quality care possible, whilst at the same time being flexible to each person’s individual needs and desires. This is the type of care that we wished was available when our grandmother most needed it.

As sisters, we understand the importance of family values and working with our clients to achieve their wishes and the wishes of their family. Neena is mum to a two-year-old son. In her spare time, she enjoys cooking, reading and attending events in the local community. In her spare time, Anita enjoys mentoring, travelling, keeping fit and trying out new healthy recipes. Prior to setting-up Home Instead Senior Care, Neena was an employment lawyer for over 10 years helping clients from all walks of life to find positive solutions to complex and often even life-changing situations. Anita worked in the financial services industry.

Susan Murphy Job Title: Registered Manager Joined: 2023
Susan Murphy

My name is Sue. I have worked in the Care Industry for over 20 years, starting my career as a Carer. I then worked my way up to Senior Carer, Enablement Facilitator, Care Co-ordinator and Care Manager. I have achieved Level 3 in Education and Training and Level 5 in Leadership for Health and Social Care. I have worked as a Registered Manager since 2018 and I am very proud to have joined Home Instead in March 2023.

I love working in the community and helping people to live independently in their own homes.

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