Enliva Homecare (Taunton)

Overall a lovely team.

Very friendly, approachable, helpful and caring. They go the extra mile wherever possible and treat everyone with dignity, compassion and respect. A relatively new company in the area with a bright future!

All carers are very supportive and caring. I cannot in any way knock their dedication, to the weeds each week, and I long to see them daily and always cheerful.

I am truly grateful for the support these young people give us. Me and Ma (my wife) would be scuppered. I love the meals they make us - true home-cooked meals. We can laugh together, even when they visit in fancy dress! Our wonderful carers make so much effort to make our lives that much easier. I don't know what we'd do without them.

They support both me and my husband and cheer us up after the many hospital admissions. If they didn't visit us every day, we would be very vulnerable. They make a cracking cup of tea too!

We started with Taunton homecare in September this year and we were very apprehensive as mum didn't really want carers but as I'm classed as disabled it was becoming too much for me to shower mum, so we met Nikki what a wonderful woman she is and all the carers we have are an absolute god send, they're all wonderful, polite, happy considerate and just beautiful human beings, we love them all xx

Very good, friendly carers. Times sometimes vary but not a problem.

Management very obliging if I make any special requests. Care staff on the whole very good and efficient. They put patient dignity and respect first.

2 years ago mum started having Taunton Homecare .. The pink ladies , I really don't know what we would do with out them ,they are always there for mum , helping her each step of the way with kindness and consideration of her needs , from the carers to the office staff , nothing is to much trouble , Both mum and I really appreciate them all .

Overall Taunton Homecare provides a good service . My needs are very well met. The carers do a good job, fairly consistently but occasionally forget some of the jobs I need doing and do need reminding. Sadly I find it frustrating that changes to timings are not always communicated .

I have found them to be very pleasant and caring people. Never a problem with booking and changing times even at very short notice and I have no hesitation in recommending them in all aspects of how they conduct their services.

We are happy with all aspects of your service. Thank you.

We would however like to praise the actual Carers as they do a tremendous job which is a shame that your new online system is failing the overall experience.

We have had Taunton Homecare for the past two years and I am very happy with the service I get, they are very friendly and efficient with what they have to do, sometimes they go over their allotted time, they always clean up after themselves. I would go as far as to say they are brilliant.

Very happy with the service provided.

What can I say, the visitors are fast becoming friends. All are so friendly (and efficient) and brighten up my day.

My true and honest review. I had helped look after my parents who were in their nineties for many years until my own health required a period of convalescence. I thought that my brother and I were the only ones that could look after Mum and Dad and that any other carers wouldn't care to the same high standard we wanted to provide for our much-loved parents. I was very wrong. Back in September 2021, I was searching for help! I was worried about my cancer and the fact that Mum and Dad were unable to manage without considerable help. 1st November 21 was fast approaching, the date of my operation and the date that loving care was going to be considerably reduced. I was very worried. A medical friend told me of a small care company that became my pink gems. A care company that appreciated the needs of my parents. A meeting with the team principal set my mind at ease. We never looked back. Grateful thanks to all these special carers that continue their wonderful teamwork with us today.

The staff are excellent in washing and dressing my husband Eric, and managing his catheter, which was inserted in November. They chat him up and make him more cheerful. It gives him somebody else to talk to besides me. The timekeeping is good and convenient for us, as any problems bring an immediate response from the manager or her deputy. I am glad of their help and advice.

I am very happy with all that is done for me by this company. The carers are always pleasant and helpful.

Very kind and caring and very gentle, will also do "things" for me and never leave before asking if anything else to do. Can't fault the carers or the company.