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Caremark Havering

Unit 4, 67 Butts Green Road, Hornchurch, London RM11 2JS
Caremark Logo
Caremark Havering logo
I am nothing more than extremely impressed at their professional approach whilst remaining caring,G V(Daughter of Client/Service User)
Caremark Havering, Hornchurch
My carer does so much for me, I would be lost without her.J T(Client / Service User)
Caremark Havering, Hornchurch
Excellent care that went above and beyond.Tracy B(Granddaughter of Client/Service User)
Caremark Havering, Hornchurch

Caremark Havering delivers high-quality care services to the elderly and adults with learning disabilities.

The service is person-centred and tailored to the needs of the individual following the initial free needs assessment.

All domiciliary home care services such as domestic, companionship, personal care, palliative/end of life care and live-in care are available through Caremark.

Caremark specialises in complex care needs including bedside care, dementia care and Parkinson's care.

Care Provided by Caremark Havering

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £30.50 - £31.50
  • Weekly Live-in Care Fees: £1,200 - £1,300

Please contact us for comprehensive quotes.

The price(s) shown are provided by the agency. Contact Caremark Havering for full pricing details and T&Cs.

Contact Caremark Havering to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Bal Bains (Manager)

Caremark Havering Reviews (28)

9.6

Caremark Havering has a Review Score of 9.6 (9.55) out of 10, based on 6 reviews in the last 2 years. Over all time Caremark Havering has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Suzanne N (Daughter of Client) published on 30 July 2025 Submitted via Postal Card
Overall Experience
We were extremely pleased with the high level of care provided to my father. The carers expressed an interest in my father's interests, hobbies, etc, which was lovely.
Good constructive advice was also provided.

We will most certainly be using these carers again.

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Review from Kristina P (Daughter of Client) published on 24 April 2025 Submitted via Postal Card
Overall Experience

As a family we can't thank you enough for the care you have all given to Mum. She looks the best we have seen her in a long time, very happy and content. It has been a real peace of mind for all of us. Thank you all so much you are all amazing.

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Review from I J (Daughter of Client) published on 18 April 2025 Submitted via Postal Card
Overall Experience

Caremark have been fantastic in supporting my mother. They are kind, professional and have been doing a stellar job. I particularly appreciate that they are willing to think up solutions and make suggestions to help my mother. They respond quickly to questions, stick to agreements, keep me informed and have been a fantastic support. I appreciate the kindness and professionalism of their organisation and also the individual carers, we couldn't manage without them.

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Review from L R (Client / Service User) published on 18 April 2025 Submitted via Postal Card
Overall Experience

I am pleased to say that I have been very impressed with the level of care that I have received from the staff at Caremark in comparison to other providers. The management of the staff and the way in which they operate is based on meeting the needs of each service user in a caring and professional way. All the staff are friendly and arrive on time or will keep you informed of any changes.

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Review from G L (Son of Client) published on 29 August 2024 Submitted via Postal Card
Overall Experience

Coping with my Father in his senior years was both challenging and stressful. The support and guidance that have been provided to me and my family have been conscientious and very thorough. The support and kind nature provided to my Father have made us feel heart warmed and provided a great sense of relief. My Dad was always kind, supportive, and humourous for me and my family (and many others) and it's so nice to see that approach be provided to him in his years of need. Thank you.

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Review from Andy H (Son of Client) published on 23 May 2024 Submitted via Postal Card
Overall Experience

Great service from start to finish, wouldn't hesitate to recommend them.

Reply from Baljit Bains, Director at Caremark Havering

Thank you, Andy, for the lovely feedback. Supporting your mother-in-law has been an absolute pleasure.

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Review from M S (Wife of Client) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Carers are very friendly and kind. I would recommend Caremark to others. They are reliable, always on time.

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Review from S M (Daughter of Client) published on 20 February 2024 Submitted via Postal Card
Overall Experience

Caremark staff have been a life line to my sister and I with the care of my mum. Nothing is too much trouble and are available for advice.

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Review from J N (Client / Service User) published on 20 February 2024 Submitted via Postal Card
Overall Experience
Caremark have looked after me since April 2023 and I can only speak highly enough about their availability and thoroughly keeping my home in a good and clean order.

I would thoroughly recommend this company to anyone.

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Review from Andy S (Son of Client) published on 14 September 2023 Submitted via Postal Card
Overall Experience

Lovely, friendly staff, helpful and attentive!

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Review from Ritva B (Client / Service User) published on 14 September 2023 Submitted via Postal Card
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I was very happy, happy with Caremark and the staff.

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Review from P C (Son of Client) published on 21 August 2023 Submitted via Postal Card
Overall Experience

Have been happy with the service given, though there has been confusion recently over attendance times. She has been very happy with two members of staff, and their attendance times have been spot on. We have asked that any changes to times must be sent via email, so we can keep a paper trail for payments made.

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Review from S C (Client / Service User) published on 28 March 2022 Submitted via Postal Card
Overall Experience

Simply the best. Nothing but great care. Staff are prepared to adjust to my personal circumstances.

Reply from Baljit Bains, Director at Caremark Havering

Thank you so much. It's an absolute pleasure to provide care for you.

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Review from E B (Daughter of Client) published on 28 March 2022 Submitted via Website
Overall Experience

I am so happy with the carers who come to our mother-in-law. They are always on time, always have a a smile on their faces and make her laugh. I know I can fully trust everyone that goes to see her. They will let me know if there are any changes or concerns, and they allow her to be as independent as she wants to be. They don't take over from her. They are nothing short of amazing!

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Review from R C (Son of Client) published on 28 March 2022 Submitted via Website
Overall Experience
Really happy with the services from Caremark for my dad.
What a great team throughout.
Always on time and responsive to needs.
Nothing is too much trouble for the team at Caremark (Havering).

Thank you.

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Review from M G (Client / Service User) published on 3 March 2022 Submitted via Postal Card
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Caremark meet my needs, always on time. I have a regular team of care and support workers who are always helpful and professional. I would recommend Caremark to anyone I know.

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Review from Neeta K (Daughter of Client) published on 8 March 2021 Submitted via Website
Overall Experience

In June 2020, our dearest mum was so relieved to receive the help and care from Caremark, Hornchurch. Living abroad during the pandemic meant travel restrictions for us all. It was a huge worry as my mum needed support, especially as she was moving to her new flat during this time. I can only praise the carers and those who manage Caremark Hornchurch for stepping in to give mum their full support on all levels and also during medical emergencies. The professionalism, assistance, kindness and punctuality of the carers made my mum feel safe and she really looked forward to their visits. It was such a help too when she needed to run local errands or go to the doctors, a carer would take her. Just weeks before the vaccine came out, Mum suddenly caught the coronavirus before Christmas and sadly passed. The Caremark management team and carers were also an enormous pillar of strength during this difficult time. We cannot express our gratitude enough to them for being like a family for Mum.

Reply from Baljit Bains, Director at Caremark Havering

Dear Neeta, thank you for such a kind review, it means so much to us all here at Caremark (Havering). Your mum was the sweetest lady. She made us all feel like family, so naturally supporting her became effortless and an absolute joy. I particularly enjoyed our shopping outings together. She really...  

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Review from Colin G (Son-in-law of Client) published on 4 March 2021 Submitted via Postal Card
Overall Experience

We have found the care provided to be excellent. Also, the service has been very flexible with the management adapting to changing needs.

Reply from Baljit Bains, Director at Caremark Havering

Thank you so much Colin. We really do appreciate your feedback and for kindly acknowledging our flexibility. It's always our aim to be as flexible as possible and to meet the changing needs of our client. Your mother-in-law is a lovely lady and we will always strive to be as flexible as we can to provide her person-centred care.

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Review from C G (Daughter of Client) published on 4 March 2021 Submitted via Postal Card
Overall Experience

I have found this company and the ladies I have dealt with to be excellent. They have been both very professional, kind and caring in all aspects of dealing with my mother and myself.

Reply from Baljit Bains, Director at Caremark Havering

Thank you, C G, for such a lovely review. Your mother is a wonderful lady. We really do enjoy supporting her and spending time with her.

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Review from J T (Client / Service User) published on 4 March 2021 Submitted via Postal Card
Overall Experience

My carer does so much for me, I would be lost without her. Whatever I need she gets for me and I feel comfortably relaxed when she is with me. Thank you.

Reply from Baljit Bains, Director at Caremark Havering

Thank you so much J T. We are delighted that you have been matched up so well with your carer. Your carer really enjoys supporting you and looks forward to the visits so it really is a great match for you both.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 June 2021
Overall Outstanding
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Caremark Havering.

Awards / Recognitions (2)

  • Recipient: CaremarkDate: Thursday 31 Mar 2022
  • Recipient: Caremark HaveringDate: Friday 30 Apr 2021

Meet the Team (1)

Bal Bains Job Title: Director Joined: 2019
Bal Bains

Bal is a safeguarding lawyer by way of background and is the managing director of Caremark (Havering). Bal overseas all of the management and operations of the company to ensure the safe delivery of care to all of Caremark's clients. Bal's legal background in safeguarding provides a concrete foundation to further the CQC requirements of being safe, well-led, caring, effective and responsive.

Frequently Asked Questions about Caremark Havering

How many Carers does Caremark Havering employ?

Caremark Havering employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Havering to verify any information. View our terms and conditions. Caremark Havering has an Enhanced Service - more info.