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Visiting Angels South Hertfordshire

First Floor, Rear of 60, Bridge Road East, Welwyn Garden City AL7 1JU
Visiting Angels South Hertfordshire Logo
Visiting Angels South Hertfordshire logo
Visiting Angels South Hertfordshire, Welwyn Garden City
Visiting Angels South Hertfordshire, Welwyn Garden City
Visiting Angels South Hertfordshire, Welwyn Garden City

The team at Visiting Angels South Herts provide high-quality, reliable care at home in Welwyn Garden City, Hatfield, St Albans, Wheathampsted, Potters Bar, and Hertford.

With tailored person-centred care for clients in the comfort of their own home, whether it is support with household tasks or more complex care needs, Visiting Angels South Herts will only be too pleased to help.

The postcodes Visiting Angels South Herts provide care in...  

Care Provided by Visiting Angels South Hertfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £38 - £38
  • Weekly Live-in Care Fees: £1,700 - £1,700

There are price uplifts for public holidays and some other days e.g. Christmas

The price(s) shown are provided by the agency. Contact Visiting Angels South Hertfordshire for full pricing details and T&Cs.

Contact Visiting Angels South Hertfordshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Gareth Redmayne (Managing Director)

Visiting Angels South Hertfordshire Reviews (27)

9.6

Visiting Angels South Hertfordshire has a Review Score of 9.6 (9.595) out of 10, based on 10 reviews in the last 2 years. Over all time Visiting Angels South Hertfordshire has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Janet H (Daughter of Client) published on 18 June 2026 Submitted via Website
Overall Experience

My mum has had care from Visiting Angels for over a year now at home and their care and attention to all her needs is exemplary. I cannot fault them and would not hesitate to recommend them to anyone needing care

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Review from J N (Daughter of Client) published on 8 May 2026 Submitted via Postal Card
Overall Experience

We have nothing but praise for the kindness and care offered by Visiting Angels. We are particularly impressed with the friendliness and attention of detail shown by the carers. Our 98 year old mum always looks weel-dressed and cared for, the house is tidy and well-organised. The carers encourage mum to exercise and have taken her out for a walk or coffee at the local cafe. Visiting Angels have always been in close communications with us re any issues as well as her general needs. Mum has formed particularly close attatchments to some of the carers and looks forward to all the carers visits. Thank you Visiting Angels.

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Review from Michael P (Son of Client) published on 5 May 2026 Submitted via Website
Overall Experience
Visiting Angels have been providing home care for my mother for over 2 years. The care provided has been first class with cheerful and pro-active carers on a daily basis. Initially, care was a daily visit, but as my mother has aged, the care provided has increased to 3 times daily to facilitate daily showering and dressing, all meals, medication and preparation for bedtime.

Its fantastic, and reassuring that my mother is able to remain in the family house with all its memories, and the Angels are providing a calm and relaxing environment to achieve this. She is very happy. Thank you

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Review from Sue V (Daughter of Client) published on 17 April 2026 Submitted via Website
Overall Experience

Have found the wonderful angels truly special. They are always kind, gentle and respectful. My mum is in hospital at the moment and the lovely Skye has been visiting her had the hospital. This has really lifted her mood an helped with her recovery. Our family are so glad we found them.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you Sue. It has been a privilege supporting your mother. I know that she is a lovely lady. Please do recommend us to others seeking care.

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Review from J G (Client / Service User) published on 17 April 2026 Submitted via Postal Card
Overall Experience

I have been very happy with the care I have received. Staff are cheerful and reliable. They have been willing to do all I have asked of them. I have had the consistent care of one helper recently and all much happier with that arrangement. At first I had a variety of staff.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you JG for an excellent review. I know that the team enjoy supporting you. Please do not hesitate to get in touch with us if we can provide anymore support.

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Review from Doreen O (Client / Service User) published on 14 April 2026 Submitted via Postal Card
Overall Experience

I look forward to my morning visits. The Angels are so friendly and chatty. They help me so much. Thank you.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

It has been a pleasure supporting you Doreen. I am glad that you have been pleased with the service that we have provided.

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Review from David J (Wife of Client) published on 24 February 2026 Submitted via Website
Overall Experience

My. Wife receives only the best attention we could wish for from the staff of Visiting Angels,, nothing is too much trouble, I could not wish for better care for my wife.the standard of care is of the highest professional standard and is a credit to the company .

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you David for this lovely review. Our team like supporting you and your wife and it is great to know that you are happy with our care.

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Review from A G (Daughter of Client) published on 31 October 2025 Submitted via Website
Overall Experience
My mother had visiting angels for a short while but she was very pleased with the service. The carer was friendly and established a good rapport with my mother very quickly. It was important for us to have someone my mother felt comfortable with and she did so immediately.

I would recommend the service for anyone who needs support in their home.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for this lovely review. I know my team enjoyed meeting your mother. Please do not hesitate to get in touch if we can be of any help in the future.

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Review from A B (Godson of Client) published on 3 June 2025 Submitted via Website
Overall Experience
We employed the services of Visiting Angels for a 90+yr old relative following a lengthy hospital stay. The Manager, went out of her way to visit her in hospital and at home, to ascertain not only what her needs and requirements were but also to assess which carers would be most appropriate to send in.
Not only were we highly delighted with the manager but also the carers she placed with our relative who could be 'difficult / challenging' due to her illness.
No only were we incredibly delighted with the above, Visiting Angels provides excellent VFM in today's 'market' compared to rival companies.
Thank you to all at VA, and the staff involved in the day to day care of our relative.
Would I recommend Visiting Angels to other looking forward to care at home?

Absolutely !

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for your kind comments. Belinda is an excellent manager and I am so pleased that you feel that we have delivered a high level of care. Our team in Potters Bar is excellent and it shows that the Visiting Angels approach of only hiring the BEST is paying dividends.

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Review from Laura D (Daughter of Client) published on 19 August 2024 Submitted via Website
Overall Experience

Visiting Angels have been helping our family for the past year. We have been really happy with them, and really impressed by their service. They are friendly and compassionate; flexible when needed; and very patient. We are very grateful for their help, and we would recommend them!

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for this review. We enjoy supporting your family, and it is good to know that you have been happy with the care that we have been providing.

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Review from A J (Client / Service User) published on 12 June 2024 Submitted via Postal Card
Overall Experience

I am very happy with my Visiting Angels.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for this review. We love supporting you, and I know that the team enjoy seeing you and your husband.

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Review from H S (Daughter of Client) published on 6 March 2024 Submitted via Website
Overall Experience

I approached Visiting Angels after being let down by a different agency. They looked after my Mum, whose mental and physical health became progressively more challenging, with the utmost care and professionalism for the last year of her life. They also rearranged care very promptly after a hospital stay when she needed additional help. They never let us down. The manager is exceptional, agreeing to collect and deliver Christmas lunch supplies when I asked him (I don't live locally), buying her newspapers, and generally calling in when needed even on evenings and weekends. The day she was really ill with what turned out to be pneumonia, he called in on her at the end of the day to help her regular carer get her to bed. When Mum was unable to stand he made sure she got medical attention - he waited with her until the ambulance arrived. He is still helping me today with her now empty house, six months after her death. I feel very fortunate to have found Visiting Angels.

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Review from Martin S (Son of Client) published on 4 December 2023 Submitted via Website
Overall Experience

The carers from Visiting Angels who have been caring for my mother and giving me respite have been wonderful. They have treated us with kindness and compassion and have been vigilant over Mother's state of health. Many thanks to you all. You have been flexible when it came to changes in Mother's care schedule, which is much appreciated. Overall, I have been satisfied with your care and do not hesitate to recommend you to friends and family.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

It is an absolute pleasure and honour to have your mother as a client. I know the whole team are very fond of her and it is good to know that we are doing a good job. It was a pleasure meeting you both last Sunday and, as I said, please do not hesitate to get in touch with us if there is anything more that we can do to help. Thanks, Director.

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Review from E H (Client / Service User) published on 17 August 2023 Submitted via Postal Card
Overall Experience

I have been using Visiting Angels for a year now, as my previous care company were very poor. I feel safe and they are trustworthy. I feel relaxed when they are here.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for your wonderful review. The team love supporting you and it has been a pleasure to get to know your family.

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Review from Beatrice S (Daughter of Client) published on 12 May 2023 Submitted via Postal Card
Overall Experience

We recently hired the services of Visiting Angels to help look after our elderly parents who have moved in with us. From the first point of contact, we were thoroughly impressed by the kindness and helpfulness of the service. The attentive and knowledgeable staff made the process seamless. We are so grateful to each of the team.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you, Beatrice, for your warm words. It has been a pleasure supporting your parents and I know how much our wonderful caregivers enjoy supporting them. If there is anything more we can do for them both, please kindly let us know.

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Review from Elaine M (Client / Service User) published on 21 April 2022 Submitted via Website
Overall Experience

Visiting Angels have been looking after my mother for the last eight months. It started as four evening visits, whilst a family holiday took place and there was no other family member to pop in and check on her. Then, as a family, we found ourselves in a situation where there was no one to look after Mum and keep an eye on her, so Visiting Angels, after a call and a chat, turned on a sixpence and saved the day for us, giving us peace of mind that Mum was being looked in on regularly. Visiting Angels kept in regular contact with the family, updating us on her needs, condition and the well being of our mum. They helped her to stay as independent as possible. As the daughter of someone they love dearly, I could not have asked for a better team of people to help me. Thank you, Visiting Angels. Hope you are there for me when I need help.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire
Thank you, Elaine, for such a lovely review. We all miss your mother and supporting her. Your mother was a wonderful client and your family is a wonderful family. We will always gladly help.
Best regards,

Gareth

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Review from D K (Daughter of Client) published on 21 April 2022 Submitted via Website
Overall Experience

Lovely caring service which gave Mum great support through difficult times. Always easy to contact and gave valuable feedback when asked. Always took Mum's needs and wishes into consideration and treated her with dignity and respect at all times. I highly recommend the Visiting Angels to anyone considering home care.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire
Thank you for such a lovely review. It was a pleasure looking after your mother. I am so glad our team did such a good job.
Best regards,

Gareth

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Review from Julie L (Daughter of Client) published on 21 April 2022 Submitted via Website
Overall Experience
Excellent service. Very flexible and accommodating to the needs of my mother. Easy to communicate with, they took on board individual needs. Lovely staff and good company.
Made life easier for my mum and took away some of the stresses of everyday life.

Thanks for a great service.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire
Julie,
It was a pleasure looking after your mother. The whole team enjoyed hearing your mother's anecdotes. We are glad that we were able to help.
Thanks,

Gareth

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Review from Charlotte K (Daughter of Client) published on 22 June 2021 Submitted via Website
Overall Experience

The team at Visiting Angels looked after my dad for a few months last year after he became suddenly wheelchair-bound. They were always friendly, helpful and great at caring for him. I would definitely recommend their services.

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Review from Alan F (Son of Client) published on 30 April 2021 Submitted via Website
Overall Experience

The team from Visiting Angels looked after my mother last year (2020) and were wonderful with her. We had used other care companies but Mum had never settled having strangers in her home. Visiting Angels but were different. They combined professionalism, compassion and companionship and she came to regard them as her friends as much as her carers. My mother passed away last December and I will always be grateful for the care and support that Visiting Angels provided in the last few months of her life. I wouldn't hesitate to recommend Visiting Angels.

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Regulatory Rating

Care Quality Commission (CQC) Rating

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News (0)

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Awards / Recognitions (2)

  • Recipient: Visiting AngelsDate: Wednesday 31 May 2023
  • Recipient: Visiting AngelsDate: Thursday 31 Mar 2022

Meet the Team (1)

Gareth Redmayne Job Title: Managing Director Joined: 2000
Gareth Redmayne

As an experienced healthcare manager, Gareth understands the importance of excellent homecare on a client’s health and wellbeing. Excellent home care can be transformative, bringing much joy and benefit to the wider family.

Gareth’s goal is to develop a Centre of Excellence for Home Care for the people of Hertfordshire that will be a beacon for senior care. Gareth says that there is so much excellent best practice in the Visiting Angels network which can be brought to South Herts, that he is confident that this can become a reality.

Gareth is also looking forward to the Visiting Angels team working with the local community on a range of issues that impact seniors including active living, dementia, and falls prevention. Gareth is also looking forward to establishing a truly client-focused, carer centric organisation in the heart of Herts.

Frequently Asked Questions about Visiting Angels South Hertfordshire

How many Carers does Visiting Angels South Hertfordshire employ?

Visiting Angels South Hertfordshire employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels South Hertfordshire to verify any information. View our terms and conditions. Visiting Angels South Hertfordshire has an Enhanced Service - more info.