





Aphoenix Care are a mid-sized, independent Home Care Company which was formed in 2019 by a manager with over 30 years’ experience within all aspects of the care sector. The aim was to build a company which is underpinned with family core values at the centre of it.
Aphoenix Care believes everyone has a vocation in life, and they employ staff members who believe theirs is to care for others and...
Care Provided by Aphoenix Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £25
Our fees are inline with LA charge rates
Contact Aphoenix Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Aphoenix Care Ltd
- Private Owned
Person in charge
- Giovanna Grieco (Manager)
Aphoenix Care Reviews (45)
Aphoenix Care has a Review Score of 9.8 (9.789) out of 10, based on 26 reviews in the last 2 years.
Over all time Aphoenix Care has 45 reviews.
They go above and beyond with the level of care provided. The carers come across as very compassionate and caring.
The office staff are always available to answer any questions and offer advice.
Found them very easy to talk to about my mother's condition, and they moving forward well with her care, and keeping me informed on a regular basis, and my mother who has mixed dementia is looking and feeling much happier
I think all of the carers are kind, very caring and very good at time keeping. I love them all.
I have found Aphoenix Care good.
I am a widower and find the company excellent.
I have been having Aphoenix Care for over 2 years now. They are very professional and we always have a laugh, they cheer me up. I look forward to them arriving as I live on my own and seeing them breaks up my day. I love them all!
Aphoenix Care provides a team of very reliable, considerate, and caring carers who go beyond their duties to look after my Mum who sometimes is quite difficult. The carers are always helpful and supportive, I certainly could not continue my work without them. If any issues have arisen they have been dealt with promptly.
The staff are very kind and compassionate, the carers become more like friends and family, making people feel at ease. So happy that they can make a huge difference to the quality of life for the most vulnerable people.
Thank you, ladies. for looking after Mum, keeping me in the loop, highlighting any problems as and when they arose, administering her medication, and cooking her meals. Whenever Mum came out of hospital, they were always ready to pick up the mantle again. Thank you.
The staff provide an exceptional level of care, always going above and beyond for their clients and making an incredibly positive difference to their client’s lives. Above all, you can see that staff genuinely care for their clients as though they are family.
Aphoenix Care go above and beyond to care for all their clients and relatives. Nothing is too much trouble for them, they make the world a better place for all those who cannot get out. They bring the love back into everyone’s home on special days, birthdays, Christmas, Easter etc. All clients celebrate because Aphoenix Care for all of them.
From the very start of Aphoenix taking care of my bedbound, double incontinent, very poorly husband when he was cruelly discharged from hospital, they gave him excellent care. They went out of their way to cater to his needs and were on the end of the phone when I rang them to help him. They looked after my husband with such dignity and care as he was a very proud man and absolutely hated what he ended up being. They were there almost to the end when he died 5 weeks ago. Then, they went out of their way to comfort me afterwards. I highly recommend this company and couldn't have wished for better care for my beloved man.
I find the service provided to me is first class. They are always there for me in person or on the phone. I live alone, (my wife sadly died in 2012) so to have someone who cares for you, to be there, is priceless.
Have found the Apheonix care team very responsive, patient and kind. The staff who I have met have been like family to me, each day and no matter which carers come, they all bounce in and perform their tasks efficiently.
I also have a carer twice a week for 4 hours to enable me to have time for myself.
Aphoenix is like a family and provides the best care anyone could ask for their loved one.
I have found the Apheonix care team very responsive to my elderly mum's needs; she has been poorly the last couple of weeks, and all of the team have shown patience and kindness with her struggles, above and beyond every day, every time. Always cheerful, nothing is too much trouble. Always a smile and a kind word. Special thanks go to two ladies who feel part of the family - these days - thank you.
I moved my father to APhoenix over a year ago, and it’s the best thing I could have done. They treat him as an individual and part of their family. I could not ask for anymore if I tried. Absolute A-star company, which I would highly recommend.
This review is for the period/length of time that my mum was cared for by Aphoenix Care. The ladies who cared for my mum were truly amazing. They catered for her every need and went above and beyond. My mum loved them and I know they cared about mum. I would highly recommend Aphoenix Care.
I am extremely happy with all aspects of care from Aphoenix. Two carers arrive four times each day and no matter which carers come, they all bounce in and perform their tasks efficiently whilst chatting to their client and generally making him feel very happy. They deal with all his needs and nothing is too much trouble. I would have no hesitation in recommending Aphoenix to anybody requiring a happy, friendly, professional care package.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 April 2021- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Aphoenix Care.
Awards / Recognitions (3)
- Recipient: Aphoenix CareDate: Friday 31 May 2024
- Recipient: Aphoenix CareDate: Wednesday 31 May 2023
- Recipient: Aphoenix CareDate: Thursday 31 Mar 2022
Meet the Team (3)
Giovanna's journey in care started when she was 16, I made a cup of tea for a lady in a nursing home, and the look on this beautiful lady's face when I placed the cup on the table touched a place in my heart.
This is where my passion began! I have worked in nursing homes, extra care schemes, prison service, secure units, A&E, hospitals and multi-domiciliary sites for over 34 years.
The biggest thing I have learnt in life is that "people work for people" and Care workers are absolutely amazing people. Our hearts are beautiful and we enable people to stay at home, surrounded by their whole world, with our dedication and compassion for what we do.
The reason behind Aphoenix Care is the passion to make a difference as small as each day can be, but to make a difference to one person each day, makes each day worthwhile.
To build a family-run company with a team who share the same values and who feel part of the Aphoenix Family is such an amazing adventure and we're making that difference every single day, I am very proud to be part of such an amazing family.
Terri has worked in care all of her working career so has an in-depth knowledge of all care needs.
She carries out all of the assessments with all of the new service Users to ensure the care and support required are delivered to each individual.
Sophie has been with Aphoenix Care since the company started and has recruited all of the team.
As well as being responsible for all of the attraction routes she also supports candidates the whole way through the recruitment process always ensuring that all necessary information is gathered and compliant.
Sophie can often be seen out with the team to capture Social Media content as well as motivating the team to submit news for us to post.
Frequently Asked Questions about Aphoenix Care
How many Carers does Aphoenix Care employ?
Aphoenix Care employs 32 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aphoenix Care to verify any information. View our terms and conditions. Aphoenix Care has an Enhanced Service - more info.