Foxbridge Healthcare

Trident Court, 1 Oakcroft Road, Chessington, Surbiton KT9 1BD
Review Us
9.8 44 Reviews
  • Foxbridge Healthcare, Surbiton
Foxbridge Healthcare offers a right-based home care approach for all clients which involves a commitment to promoting and protecting the rights of every individual in their care. The team aim to promote independence with clients and believe in working collaboratively with them and their families on a daily basis and promoting their dignity and upholding their fundamental human rights throughout the duration of their care.

They focus on providing informed consent and decisions to all clients on a daily basis and ensuring that their needs are met. They offer individualised or personalised service plans for each client which helps to reflect on their unique needs.

They maintain the confidentiality of individual and family information while ensuring that it does not impede the rights of family members to access necessary support for their loved ones. They are an all inclusive team and they work with people from different backgrounds with protected characteristics such as sexuality, race religions and cultures. They proudly offer diverse care services to meet individual care needs.

Care Provided by Foxbridge Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £35
  • Weekly Live-in Care Fees: £1300 – £1800

At Foxbridge Healthcare, we understand that each individual's care needs are unique. Our fees, starting at £30 to £35 per hour, are carefully determined based on the outcomes of thorough care needs assessments. This ensures that the level of care provided is precisely tailored to meet the specific requirements of each client.


We are committed to transparency and encourage you to reach out to us to discuss your or your loved one's care needs. Please feel free to call or email us for more detailed information about our services. This inquiry comes with no obligation to purchase our services. We are here to assist you in making the best decision for your care needs.

These prices are only a guideline, please contact Foxbridge Healthcare to find out the exact price for your requirements.

Contact Foxbridge Healthcare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Foxbridge Healthcare to get a personalised quote.

Good to Know

Owner

  • Foxbridge Healthcare Solutions Ltd
  • Privately Owned

Person in Charge

  • Patience Thambo (Registered Manager)
9.8

Foxbridge Healthcare has a Review Score of 9.8 (9.765) out of 10, based on 18 reviews in the last 2 years.
Over all time Foxbridge Healthcare has 44 reviews.

Overall Experience
  • 40
  • 4
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Date Published
  • 44
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Reviewer Connection to Foxbridge Healthcare
  • 13
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  • 5
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  • 1
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Total of 44, showing 1-20
Review from Paul R (Son of Client) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looking for a homecare company is not easy. I went through a lot of care procedures for my dad until I came across Foxbridge Healthcare. From the moment we sat down for a care assessment, I was very impressed. My dad received a comprehensive care needs assesment treat was profession and my dad was empowered
to be involved in his care planning. From the onset, the team of carers demonstrated professionalism, compassion, empathy, patience, kindness and a deep commitment to the well-being of my dad. The dedicated carers went above and beyond to ensure that my dad was not only comfortable but felt cherished and respected. My dad was also treated with respect and dignity, given choices. Thank you for such outstanding care and support during our family's time of need before our dad sadly passed away.
Reply from Patience Thambo, Owner at Foxbridge HealthcareThank you for taking the time to share your thoughtful feedback. We are truly grateful for your kind words about our team and the care provided. Supporting individuals with compassion, dignity, and respect while ensuring they feel involved in their care is always our priority.

We understand that adjusting to care at home can sometimes take time, and we are pleased that our team's patience and professionalism helped create a more comfortable experience.

Your feedback means a great deal to our team and will be shared with them.

- Foxbridge Healthcare Team
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Review from David S (Client) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the time I've known my carers, I've found them to be a good mixture of professionalism and friendliness. This is important to reassure people who are under pressure mentally or physically.
Reply from Patience Thambo, Owner at Foxbridge HealthcareThank you for taking the time to share your feedback. We are delighted to hear that our carers have been able to provide a balance of professionalism and friendliness, as creating a reassuring and supportive environment is very important to us. Our team is committed to ensuring that everyone receiving care feels comfortable, respected, and well supported both physically and emotionally. We truly appreciate you sharing your experience with us.

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Review from M C (Daughter of Client) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What amazing carers! They came 3 times a day to help Mum with her needs, and honestly, the more I get to know them, the more I see how genuinely caring they are. They always have time for Mum, do not rush, give Mum time when she needs it, and they are so flexible with their times. They are friendly,
kind, helpful, knowledgeable, but professional too. We are very happy with their service!
Reply from Patience Thambo, Owner at Foxbridge HealthcareThank you for sharing your kind feedback, MC. We're delighted to hear that our carers have been able to provide such supportive and flexible care for your mum. Taking the time to ensure each person feels comfortable, respected, and well cared for is very important to us here at Foxbridge, so it's wonderful to know the team has made a positive difference. We truly appreciate your support and will be sure to share your feedback with the team.

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Review from John H (Brother of Client) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Foxbridge provided in home care for my sister for a brief period when she was out of the care home in which she was residing.
She was unused to this arrangement in her own home and was quite uncomfortable at first. The Foxbridge team handled this challenge with patience and professionalism. Even
though it was only a few days, my sister became much more comfortable with the carers coming into her home - owing to the way the team handled the situation.
I was very grateful to Foxbridge for their patience and understanding.
Reply from Patience Thambo, Owner at Foxbridge HealthcareThank you for taking the time to share your experience with Foxbridge Healthcare.

We understand that transitioning back to care at home can feel unfamiliar at first, and we appreciate the trust placed in our team during this time. It's encouraging to hear that our carers' patience and professionalism helped create a more comfortable experience.

Providing care with dignity, understanding, and compassion is always our priority. Thank you again for your thoughtful feedback.

- Foxbridge Healthcare Team
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Review from Don A (Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Apart from 4 days during the first week of service when their timing was erratic, they have settled down to reliable attendance. The staff are well trained and carry out their work efficiently and cheerfully.
Reply from Patience Thambo, Owner at Foxbridge HealthcareThank you for taking the time to share your feedback about your experience with Foxbridge Healthcare, Don A!

We appreciate your patience during the initial days of the service while the care schedule was being established. Ensuring the right carers, routines, and visit timings are in place can sometimes take a short adjustment period, and we are pleased that the service has since settled into a reliable routine. It is very encouraging to hear that our team has been delivering care in an efficient, cheerful, and professional manner.

Thank you again for your valuable feedback. Reviews like yours help us continue improving our services and reassure families who are looking for trusted home care for their loved ones.

-Foxbridge Healthcare Team
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Review from Maureen E (Client) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the standard of care I recieved from my carer. She was friendly, careful, and efficient. I could rely on her for punctuality, always smiling and jolly.
Foxbridge Health Solutions came highly recommended by friends, and I would certainly highly recommend this firm to
anyone requiring a carer.
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Review from Alasdair L (Husband of Client) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all the carers who visited my home very satisfactory. They were all friendly, kind and sensitive. My late wife was always relaxed with their attendance and looked forward to their visits. They were all very Professional and eased my wife's difficulties as much as possible until her passing on
March 11th 2025.
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Review from Lesley D (Wife of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very satisfied with the care that my husband has received from Foxbridge Health Solutions. Apart from being efficient my husband has been treated with dignity and compassion. They are also most reliable and arrive on time which we find reassuring.
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Review from J S (Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers generally arrive on time and are really helpful and considerate. Whether they are male or female, they are friendly and, in my experience, trustworthy. I would have hesitation in recommending Foxglove Services to anyone.
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Review from Julie D (Father of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Foxbridge Healthcare has exceeded my expectations. Their teams dedication was excellent. The compassion, they showed made all the difference to my mum and me, nothing was too much trouble. They went the extra mile when my mum broke her hip and was rushed into hospital within in the hour they managed
to provide live in care for a few days until I could get something sorted.
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Review from Jill C (Daughter of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Foxbridge Healthcare provided excellent personal care services for my mother for the last 18 months of her life, enabling me to keep her at home to the very end. The carers were always kind and friendly and went out of their way to ensure that she was comfortable and happy every day.
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Review from J F (Daughter of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good and understanding. Caring and compassionate. Would come round any time. Very helpful dad was in hospital and staff would go and visit him. Came on time. Knowledgeable about the job. Nothing was too hard
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Review from N N (Daughter of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care team were excellent in mums last stages of life. They supported me and also positioned mum in such comfortable positions in her bed and were good at helping to wash mum. Thanks to the carers for all their help.
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Review from David M (Husband of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The most prominent benefit of Foxbridge Healthcare's service is that my wife gets on well with all the carers who look after her. Laughter is always an ingredient of every visit. I also appreciate their help for me whenever I need to be away from home for an extended period.
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Review from R M (Husband of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are very professional and good at their job they also try to make my wife feel they are part of the family and treat her with respect. They arrive on time subject to traffic conditions and always leave the bedroom neat and tidy with beds made.
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Review from Tony L (Partner of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the relatively short time that I was involved with this company, I found them totally professional, and a pleasure to work with. Both the management, and the staff were pleasant and friendly, and I was happy to have been associated with them.
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Review from Roy M (Husband of Client) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers are efficient and very caring, they make wife feel safe with them and they are very patient when she is having a bad day.
Reply from Patience Thambo, Owner at Foxbridge HealthcareThank you for appreciating the service we are providing to you. We shall ensure you continue to receive the best of our services.
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Review from Trisha L (Daughter of Client) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very beginning, Foxbridge Healthcare has exceeded our expectations. Their team's dedication to improving our loved one's quality of life is nothing short of extraordinary. The personalized approach they take to caregiving, combined with their unwavering compassion, has made all the difference
for our family. We can't thank them enough for all they do.
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Review from M B (Wife of Client) published on 18 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
All carers were very good and wherever possible we had the same one. They were very good at getting him to do things that he argued with me. They helped me at times too and were always ready with some advice.
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Review from Sandie M (Daughter of Client) published on 4 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Foxbridge has been caring for my mother for a few years now. Both my mother and I are very pleased with the care and attention they have given her over this time. All the carers have been friendly, efficient and professional. My mother has got to know the carers that visit, and she is always pleased
to see them. She is now in a care/nursing home, but the Foxbridge manager and the carers enabled her to stay in her own home for a few years.
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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Foxbridge Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Foxbridge Healthcare is calculated as follows: ( (90 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Foxbridge Healthcare is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.95
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

Patience

Patience Thambo

Job Title: Registered Care Manager Joined: 2016

I am a Registered care manager with nearly 20 years of nursing experience from a junior nursing role to senior management positions within various Public and Private healthcare sectors.


Having worked at management levels in highly innovative and progressive organisations that are in a multi-cultural environment. I am able to give regard to the client's customs, values and spiritual beliefs whilst promoting dignity, individual choice and respect. I also have a pivotal role in promoting, monitoring and maintaining high standards of clinical practice and developing a cohesive team of carers. I am also highly skilled in providing holistic care and assessments which are a person-centred approach, planning and delivering care to individual clients as well as contributing to the teaching, mentoring, coaching and professional development of our team members, and student nurses.


Having worked in partnership with other external organisations such as Local Authorities, CCGs, and CHC l am experienced in providing comprehensive care funding assessments


I am committed to developing sound clinical practice and always seeking to challenge outdated practices and improve the care of our clients in innovative and imaginative ways with a strong user/carer-focused approach.


In addition to my nursing degree l also have qualifications in Health and Social Care, Leadership and Management, Practice Innovations and Hospitality. I am a dedicated, intelligent, well-presented and proactive professional with excellent leadership management and leadership skills that are useful in ensuring that she acts as an advocate for both clients and carers.


Lastly, l am very hands-on and will never be hesitant to deliver care directly to clients. I always go the extra mile to ensure that the quality of care is delivered to the highest standards and to the satisfaction of the clients and the relatives

Irene

Irene Mapuranga

Job Title: Sales and Marketing Manager Joined: 2019

I joined Foxbridge Healthcare in July 2019 and I have worked my way up the ladder starting as a junior office administrator and now working as an office manager. I have worked on both the clinical and administrative sides and Foxbridge has given me the opportunity to work and show my skills. I previously had a qualification in travel and tourism and this has helped the business and customer service side of the business. However, now I am training to be a social worker and this will allow me to view and experience the healthcare side in a different view. Together with the work I do for the company and university I now know my passion lies in healthcare and I will not be going anywhere except to help Foxbrige reach new heights.

Melissa

Melissa Ayman

Job Title: Quality Assurance Officer Joined: 2024

I am an experienced and dedicated professional with a strong background in the care sector, having worked in various roles that have allowed me to develop a deep understanding of care standards, compliance, and quality assurance. My career began in Human Resources, where I honed my skills in recruitment, training, and staff development. This foundation has given me a solid understanding of the importance of building and supporting high-performing teams, and I have successfully transitioned into a Quality Assurance Officer role, focusing on maintaining and improving care standards across services.


I am passionate about ensuring that care is not only compliant with regulations but also person-centred and tailored to the individual needs of those we care for. I thrive in environments where continuous improvement is valued, and I am committed to fostering a culture of excellence through ongoing training, audits, and collaboration. My experience with CQC inspections has equipped me with the skills needed to support services in meeting regulatory requirements, and I take pride in helping organisations pass inspections while delivering high-quality care.

Frequently Asked Questions about Foxbridge Healthcare

How many Carers does Foxbridge Healthcare employ?

Foxbridge Healthcare employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Foxbridge Healthcare to verify any information. View our terms and conditions. Foxbridge Healthcare has an Enhanced Service - more info.