Foxbridge Healthcare

Trident Court, 1 Oakcroft Road, Chessington, Surbiton KT9 1BD
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9.8 42 Reviews
  • Foxbridge Healthcare, Surbiton
Foxbridge Healthcare offers a right-based home care approach for all clients which involves a commitment to promoting and protecting the rights of every individual in their care. The team aim to promote independence with clients and believe in working collaboratively with them and their families on a daily basis and promoting their dignity and upholding their fundamental human rights throughout the duration of their care.

They focus on providing informed consent and decisions to all clients on a daily basis and ensuring that their needs are met. They offer individualised or personalised service plans for each client which helps to reflect on their unique needs.

They maintain the confidentiality of individual and family information while ensuring that it does not impede the rights of family members to access necessary support for their loved ones. They are an all inclusive team and they work with people from different backgrounds with protected characteristics such as sexuality, race religions and cultures. They proudly offer diverse care services to meet individual care needs.

Care Provided by Foxbridge Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £30
  • Weekly Live-in Care Fees: £1300 – £1800

Our actual fees are based on the outcome of the Care Needs Assessment and the level of care required. Please feel free to call or email us to obtain our baseline fees with no obligation to purchase our service.

These prices are only a guideline, please contact Foxbridge Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Foxbridge Healthcare Solutions Ltd

Person in Charge

  • Patience Thambo (Registered Manager)
9.8

Foxbridge Healthcare has a Review Score of 9.8 (9.752) out of 10, based on 19 reviews in the last 2 years.
Over all time Foxbridge Healthcare has 42 reviews.

Overall Experience
  • 38
  • 4
  • 0
  • 0
  • 0
Date Published
  • 42
  • 4
  • 14
  • 19
  • 23
Reviewer Connection to Foxbridge Healthcare
  • 12
  • 12
  • 5
  • 4
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from J G (Husband of Client) published on 25 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Foxbridge Healthcare Solutions answered a call for urgent respite care and quickly displayed the experience, competence, and experience required to overcome the patient's natural reluctance to receive the most intimate of assistance from a stranger and establish the trust and respect that is the basis
of a long term caring relationship.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Client) published on 23 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The two carers come to visit me every day of the week. Perfect cooking of my meals and personal hygiene twice a day were excellent. Both carers have a wonderful personality, always engaging and very patient, and go an extra mile to make sure that I am very well looked after. I would recommend either
of them to anybody who requires home care service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Foxbridge Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Foxbridge Healthcare is calculated as follows: ( (88 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 113 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Foxbridge Healthcare is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

Patience

Patience Thambo

Job Title: Registered Care Manager Joined: 2016

I am a Registered care manager with nearly 20 years of nursing experience from a junior nursing role to senior management positions within various Public and Private healthcare sectors.


Having worked at management levels in highly innovative and progressive organisations that are in a multi-cultural environment. I am able to give regard to the client's customs, values and spiritual beliefs whilst promoting dignity, individual choice and respect. I also have a pivotal role in promoting, monitoring and maintaining high standards of clinical practice and developing a cohesive team of carers. I am also highly skilled in providing holistic care and assessments which are a person-centred approach, planning and delivering care to individual clients as well as contributing to the teaching, mentoring, coaching and professional development of our team members, and student nurses.


Having worked in partnership with other external organisations such as Local Authorities, CCGs, and CHC l am experienced in providing comprehensive care funding assessments


I am committed to developing sound clinical practice and always seeking to challenge outdated practices and improve the care of our clients in innovative and imaginative ways with a strong user/carer-focused approach.


In addition to my nursing degree l also have qualifications in Health and Social Care, Leadership and Management, Practice Innovations and Hospitality. I am a dedicated, intelligent, well-presented and proactive professional with excellent leadership management and leadership skills that are useful in ensuring that she acts as an advocate for both clients and carers.


Lastly, l am very hands-on and will never be hesitant to deliver care directly to clients. I always go the extra mile to ensure that the quality of care is delivered to the highest standards and to the satisfaction of the clients and the relatives

Irene

Irene Mapuranga

Job Title: Sales and Marketing Manager Joined: 2019

I joined Foxbridge Healthcare in July 2019 and I have worked my way up the ladder starting as a junior office administrator and now working as an office manager. I have worked on both the clinical and administrative sides and Foxbridge has given me the opportunity to work and show my skills. I previously had a qualification in travel and tourism and this has helped the business and customer service side of the business. However, now I am training to be a social worker and this will allow me to view and experience the healthcare side in a different view. Together with the work I do for the company and university I now know my passion lies in healthcare and I will not be going anywhere except to help Foxbrige reach new heights.

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Melissa Ayman

Job Title: Quality Assurance Officer Joined: 2024

I am an experienced and dedicated professional with a strong background in the care sector, having worked in various roles that have allowed me to develop a deep understanding of care standards, compliance, and quality assurance. My career began in Human Resources, where I honed my skills in recruitment, training, and staff development. This foundation has given me a solid understanding of the importance of building and supporting high-performing teams, and I have successfully transitioned into a Quality Assurance Officer role, focusing on maintaining and improving care standards across services.


I am passionate about ensuring that care is not only compliant with regulations but also person-centred and tailored to the individual needs of those we care for. I thrive in environments where continuous improvement is valued, and I am committed to fostering a culture of excellence through ongoing training, audits, and collaboration. My experience with CQC inspections has equipped me with the skills needed to support services in meeting regulatory requirements, and I take pride in helping organizations pass inspections while delivering high-quality care.

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