Community Independent Living

Bemrose House, 100 Long Lane, Walton, Liverpool L9 7BG
Review Us
8.0 2 Reviews
  • Community Independent Living, Liverpool
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Good to Know

Person in charge

  • Precious Masanga (Manager)
Are you the Owner/Manager of Community Independent Living? View your Advertising Options

Community Independent Living Reviews (2)

8.0

Community Independent Living has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Community Independent Living has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 1
  • 1
Reviewer Connection to Community Independent Living
  • 2
Total of 2, showing 1-2
Review from S M (Daughter of Client) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my sister can't recommend this team highly enough. It is hard making the decision that extra help is required, but they made this transition for all of us so smooth and easy to accept. The care, compassion and professionalism has been unbelievable from every member of the team. The communication
has been excellent from the whole team and they truly cared for our mum and the rest of the family, nothing was too much trouble for them. Always coming in with a smile, warm greeting, whatever the time of day. We would have no hesitation in recommending them to anyone seeking extra support.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sharon B (Daughter of Client) published on 27 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team are currently caring for Mum, who is extremely poorly. The whole team are professional, lovely with my mum in every aspect from her care to the way they communicate with my mum and us as a family. Nothing is too much trouble for any of them. They keep us as a family informed
and also offer great care advice for us. Great company. and very trustworthy with your loved ones. So if you are looking for a care company that is home from home and gives your loved ones the dignity and respect we give, then this company is for you.
Reply from Precious Masanga, Registered Manager at Community Independent Living

Thank you for your review. We aim to deliver care and support that is person centered and tailored to suit your needs as a service user and family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Community Independent Living is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Community Independent Living is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Community Independent Living is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Community Independent Living

What Type of Services does Community Independent Living offer?

Community Independent Living offers Home Care.

How many Carers does Community Independent Living employ?

Community Independent Living employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Community Independent Living to verify any information. View our terms and conditions. Community Independent Living has an Basic Service - more info.