AshwellCare

I cannot begin to rate Ashwell Care highly enough. The level of care that they provide for my mum is second to none, and living abroad, I have complete peace of mind that Mum is happy, healthy and looked after as if she is their own family member. In addition to this, I regularly use the app which allows me to download reports daily to see what Mum has been getting up to, check that she has been drinking enough and eating enough! Any time my siblings and I have had concerns that Mum is forgetting to eat or drink, the Ashwell team have provided solutions and put in extra steps in their care plan to ensure that Mum has everything she needs. They are extremely knowledgable, and they care for and love Mum as much as we do, and for that, we are extremely grateful. We cannot thank the team at Ashwell enough for the outstanding level of care they give to my Mum; they are an amazing team and truly the most lovely people.

I have been a client of Ashwell for a year now and am still very satisfied with the help and care I receive. All members of the management and carers are always friendly, obliging and respectful.

Like any daughter considering introducing carers into a parent's world, I was extremely conscious of ensuring my mother would be cared for, kept safe and treated with the kindness and respect she deserves. Ashwell delivered all this and handled our changing needs and short notice requests with good grace and good advice. The carers who visited mum were well selected and very professional, some of them even made mum laugh. The management team is experienced, knowledgeable and keen to help. I was always confident that if there was something we didn't like they would have listened to our concerns and worked with us to resolve it.

My family and I are delighted with the outstanding care our Mum receives from Ashwell Home Care services. They go above and beyond their duties, are compassionate, caring and efficient. Mum loves them all and through their empathetic approach has built great relationships and is now undertaking tasks she previously found difficult. The company is extremely well organised with great communication and nothing is too much trouble. They excel at what they do, I am so grateful to them and would highly recommend them to anyone.

The agency stepped in after Mum had a fall and really needed help. The regular staff are described as cheerful, lovely and "make her day". At a time when we are not able to visit or have Mum to stay Ashwell staff have kept Mum cheerful and given us reassurance that someone is seeing her each day and looking out for her. Mum became interested in a painting television programme recently and was very pleased that her regular carer talked with her about this. When she ran out of teabags they arrived the next day. Doing the ironing has been getting harder and harder for Mum. The staff have stepped in to help without any fuss. I think we struck really lucky with this agency!

I approached this company because I believed that they could supply the care and the carer that I required for my specific needs. From the date of first contact, I have received competent, friendly and professional service throughout. When my needs changed they dealt with it in a friendly and efficient manner, to my complete satisfaction. Long may we continue to work together.

Excellent service. My mother in law is so pleased with the care she is receiving. All the carers are so kind, compassionate and thoughtful. We are over the moon that we have been referred to your company. We have no complaints so far!

Since being introduced to them, Ashwell Home Care Services have been nothing short of amazing! They are always at hand should any questions be needed, and the whole team are very easy to talk too. We get regular updates for my mum through the app provided, which is a great extra feature used by them. My mum loves the visits made by Ashwell, and they are always able to put a smile on her face! They definitely have my mum's best interests at heart.

Service good. Recommend.

Great staff and great support to my mom, would definitely recommend.

My experience with Ashwell Home Care Services has been very good and have felt a lot better since I have had them.

Everybody is very kind, helpful and understanding. Nothing is too much trouble.

I find the carers are very polite and are absolutely first class, they are helpful and go out of their way to look after me. Nothing is too much trouble for them.

My mum and myself are delighted with the service. Carers go above and beyond to make my mum's life comfortable - she would like to give them all gold stars! She has adapted well to having carers and it is all down to the friendly and professional service provided, nothing is too much trouble. Ashwell Home Care (office staff) are very easy to talk to if I have any queries, no matter how small. Communication is excellent.

Thank you so much - you are a lovely team and very much valued by all of us.

They always go above and beyond, caring for both parents with two very different needs. Never undermining, and always there to help, and assist in a professional and caring manner. Always go beyond my expectations. Communication is good between the carer's office and myself and always keep everyone informed.

We have found the carers and management at Ashwell have exceeded our expectations with the standard of care they provide. Always cheerful, always willing and helpful and a pleasure to have their help.

We are very satisfied with the care that my husband is getting. They are very caring. They are polite and nothing is too much trouble. Even the bosses are very caring and come to check on how things are going and if we are satisfied and make sure that the carers are doing their job properly, and if there are any complaints which I think that is the thing. That a good company should do.

Thank you team, for everything you do.

If there is a problem, they want to solve it. They are dedicated to making their clients comfortable and happy. My mother is blossoming under their care and I am so grateful to them.