





AshwellCare – Award-Winning Family-Run Home Care
AshwellCare is an award-winning, family-run domiciliary care provider, driven by a deep commitment to making a real difference in the lives of the people they support.
With personal experience of arranging care for their own family members, the founders of Ashwell understand the concerns, anxieties, and hopes that come with choosing care at home. This insight shapes every aspect of their approach, ensuring that each client...
Care Provided by AshwellCare
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £42 - £42
- 30 Minute Visiting Care Fees: £28 - £28
At Ashwell Care, we believe exceptional care starts with trust, honesty, and genuine human connection. That’s why we are fully transparent about our pricing, giving you complete clarity and confidence from the very beginning with no hidden surprises.
Our rates reflect the high standards of care we are proud to deliver every single day. As an award winning, family led provider, we invest in compassionate, highly trained carers who truly care about making a positive difference in people’s lives.
Why Families Choose Ashwell Home Care
We carefully match carers and clients to build trusted relationships, providing continuity, comfort, and peace of mind.
Every individual is unique. Our tailored care plans are built around personal routines, wishes, values, and goals to support independence and dignity.
We believe families should always feel informed and reassured. Our responsive team provides clear communication, regular updates, and ongoing support.
We are proud to be recognised for delivering high quality care that goes beyond expectations, with a strong focus on professionalism, kindness, and excellence.
As a family run organisation, people are at the centre of everything we do. We care for every client as we would our own loved ones.
We understand that choosing care is one of the most important decisions a family can make. With Ashwell Home Care, you are not simply paying for visits — you are investing in compassionate support, trusted relationships, independence, and quality of life.
Get in touch today to discover how we can support you or your loved one with care that truly feels like family.
Contact AshwellCare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Ashwell Home Care Services Ltd
- Private Owned
Person in charge
- Deborah Ashwell (Manager)
AshwellCare Reviews (88)
AshwellCare has a Review Score of 9.9 (9.892) out of 10, based on 28 reviews in the last 2 years.
Over all time AshwellCare has 88 reviews.
The care service is family run which means we have more contact with management. The carers are handpicked and vetted and only the best will do. The carers are very friendly, professional and treat me with respect. The bosses are very approachable and efficient and answer any queries I have.
Nothing is too much trouble they go the extra mile.
All the staff at Ashwell are extremely caring and have considerably improved my mother's quality of life since they took over her care package recently. Nothing is too much trouble for them. This is how homecare should be delivered and I would have no hesitation in recommending them to anyone. Excellent all round.
Ashwell Home Care has provided care for my mother-in-law, which has been second to none. Both management and carers have been extremely friendly and supportive whilst maintaining a high standard of service and making you feel that they really do care. I would highly recommend them to anyone.
I have found all carers from this company very cheerful and willing to do all they can to help with my care.
All carers and management have been very caring and professional.
Truly delighted we have had another 5-star review. Our vision is to transform the way care is delivered and our mission is to change the way that people who receive care and support are treated
I could not wish for more caring people to look after my mother. All the staff went over and above to communicate and look after my mother.
I have found the company to be professional in their approach and are always willing to ensure my husband's needs are met. Furthermore, I have found the staff to go the extra mile to make life easier for myself and my husband. I would not hesitate to recommend them to others choosing a company to care for their family member.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (4)
- Posted: Tuesday 26 May 2026At AshwellCare, creating meaningful connections is at the heart of everything we do. Our recent Coffee and Paint event was a wonderful example of how small, thoughtful experiences can make...
- Posted: Tuesday 26 May 2026We are proud to share a meaningful step forward for our community. Our joint venture between Ashwell Care and the Worcester Warriors Foundation Dementia Café in Upton is now running...
- Posted: Monday 11 Nov 2024Ashwell Home Care Services is proud to announce that Kim Henshaw has been awarded the title of “Dementia Carer of the Year” at the Worcestershire 2024 Health & Social Care...
Awards / Recognitions (5)
- Recipient: AshwellCareDate: Monday 02 Mar 2026
- Recipient: AshwellCareDate: Friday 31 May 2024
- Recipient: AshwellCareDate: Wednesday 31 May 2023
Meet the Team (4)
Prior to my husband and I opening Ashwell Home Care Services I had been working as a Deputy Manager in a Residential Care Home. I realised that although the staff who worked there were competent and caring there were inconsistencies in the level of care and support given. My husband’s family had received care at home and the experience was not always good, this put pressure on us as a family as we weren’t involved or consulted by the agencies they used.
I started working in the Care sector over 20 years ago as a night care assistant and immediately knew that I had found my calling. My mother tells me that when I was a child, I wanted to be a doctor, not one who did injections or operations but one who helped people who weren’t feeling well and did what I could to make them better. It took me 2 children and a 17 year career working in the Travel Industry to realise my dream and now I spend every day making a difference to the people that we care for and support and I ABSOLUTELY LOVE WHAT WE DO!
I am passionate about working with our clients and their families to improve their quality of life and to keep them living in their own homes for as long as they can. I also love being a voice for clients who haven’t got any family to rely on to make sure that they get the care they deserve. It gives me a great deal of pride to work alongside my husband and our daughter as well as our amazing team to offer a truly family focussed and driven experience and to make a real difference to the people we support.
I know first-hand what it's like to have your loved one receive care that is sub-par as this is what happened when my mum needed care towards the end of her life. It's because of this experience that Ashwell Home Care Services was founded from a desire to provide a level of care that transforms the way in which care is delivered within the community.
The difference that sets us apart from other agencies is that we appreciate how hard the decision can be to choose home care. We understand your concerns; we respect your feelings and we really do want to make this step as smooth and straightforward as possible with you in mind at all times. We will explain, guide and support you through our assessment process and ensure that you, your partner, family and friends are involved in every step of compiling your individual care plan.
I'm a Business Support Executive and part of the Ashwell family. As well as doing HR and Finance I sometimes go out into the community to visit our lovely clients. I believe that it's so important to provide the best care possible to everyone we look after and am proud of the business that my parents have built.
My name is Sandy Wisby, I was born in Hastings - East Sussex and have a younger sister.
I first started my journey in care at 15 years old visiting a local Nursing home and taking around tea after school and at weekends.
I then when I left school was given a full-time job there and while there, went and did Auxiliary training at the Royal East Sussex Hospital.
I have always worked in care for the last 45 years in various roles in a Hospice, I moved from East Sussex to Gloucestershire in 1989.
To work as a Manager both on a residential farm with Adults with learning disabilities, and then in various Domiciliary care settings.
Care is in my blood written right through me like a stick of rock.
Enabling elderly and frail adults to be supported by carers delivering quality care, enabling and supporting them to be empowered to be at the centre of their person centred care, and to maintain their or increase their independence for as long as possible, so as to be able to remain in their own home for as long as they wish safely. Supporting and enabling End of Life Care to take place at home, and working alongside other professionals involved to achieve an individual’s and their family`s wishes, aspirations, preferences, choices and goals, for a positive end of life experience for all
I have a partner who used to be a flat race jockey, and we now have Appaloosa horses, whom we show, breed and are both ridden and driven, they are sports horses who do well in, Dressage and show jumping, and we also have an amazing but very old short legged jack Russell.
I am quite new to the company joining in January 2024 and I love the family feel of the company, the the care that is embedded throughout the company for not just the client but the staff as well. It's a real team environment with a great sense of humour and laughter at its core.
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