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Pinewoods Homecare

Suite 13, Birkdale Business Centre, Weld Road, Southport, Merseyside PR8 2DT
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Care Provided by Pinewoods Homecare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Quality Home Care (NW) Ltd
  • Private Owned

Person in charge

  • Ruth Pye (Registered Manager/ Director)
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Pinewoods Homecare Reviews (4)

9.3

Pinewoods Homecare has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years. Over all time Pinewoods Homecare has 4 reviews.

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Showing 4 reviews matching selected criteria
Review from Joanne F (Daughter of Client) published on 9 April 2025 Submitted via Website
Overall Experience
We have had care calls for Mum from Pinewoods Homecare since the company started.
We can't recommend them highly enough. The carers are all lovely with Mum and very friendly, caring and experienced at what they do!
We particularly love that she has the same small number (4 in total) of carers that come twice a day, every day - Mum knows them all and they know her which is great if she's slightly out of sorts it's recognised and acted upon straight away!

They are also very helpful at fitting in last minute extra calls and moving calls about if required.

Reply from Ruth Pye, Registered Manager/ Director at Pinewoods Homecare

We are delighted to hear that you are pleased with our service. We take great pride in employing dedicated and compassionate individuals who are committed to delivering the highest quality care possible. Your feedback means a lot to us so Thank you!

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Review from D M (Son of Client) published on 6 March 2025 Submitted via Website
Overall Experience

We are so grateful to the manager and her whole team for all their hard work, kindness and skilled dedication looking after my mum. We used Pinewoods Homecare for a couple of years and we can't thank the staff enough for all the support. The manager was adept at putting together an amazing team of regular carers that suited my mum's needs and personality. The whole team managed an impressive balance of professionalism and kindness and dealt with everything with skill, warmth and empathy, from personal care and domestic support right through to social interaction and emotional support. As my mum's needs changed, the manager and the whole team were incredibly flexible and always quick in responding to an ever-changing and at times difficult situation, adapting the care plan and the shifts to exactly what was needed. I can't recommend Pinewoods highly enough and we feel incredibly fortunate that we were able to be supported by the manager and her brilliant carers. Thank you, all of you!

Reply from Ruth Pye, Registered Manager/ Director at Pinewoods Homecare

Your review means so much to us all here at Pinewoods Homecare. Thank you for taking the time to write us such a heartfelt review. We pride ourselves on the care we give our clients, and I am so pleased to read of how the carers cared for your mum. I will share your feedback with the team. Thank you once again.

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Review from Elaine L (Niece of Client) published on 14 February 2025 Submitted via Website
Overall Experience

I have been using Pinewoods Homecare for my aunt since last summer. During this time I have found the carers to be kind, helpful and very supportive. They are excellent at anticipating my aunt's needs and nothing is too much trouble. They are also very flexible in their approach and will always try to accommodate any extra appointments if needed. As I do not live near to my aunt their assistance has been invaluable and myself and the extended family would be lost without them.

Reply from Ruth Pye, Registered Manager/ Director at Pinewoods Homecare

Thanks for your kind words I will pass this onto the team.

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Review from J H (Brother of Client) published on 14 February 2025 Submitted via Website
Overall Experience

The last full month of Pinewoods Homecare looking after my sister (a dementia patient). The amount of care provided was exemplary. The carers were attentive to my sister's needs and she saw them as part of her extended family. The administration was first class and made her care easier than it could have been. Thanks!

Reply from Ruth Pye, Registered Manager/ Director at Pinewoods Homecare

Many thanks for your lovely review, it is greatly appreciated.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 February 2022
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Pinewoods Homecare

How many Carers does Pinewoods Homecare employ?

Pinewoods Homecare employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pinewoods Homecare to verify any information. View our terms and conditions. Pinewoods Homecare has a Basic Service - more info.