Pinewoods Homecare
Suite 13, Birkdale Business Centre, Weld Road, Southport, Merseyside PR8 2DTOther Home Care Providers you may be interested in:
Care Provided by Pinewoods Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Good to Know
Owner
- Quality Home Care (NW) Ltd
- Private Owned
Person in charge
- Ruth Pye (Registered Manager/ Director)
Pinewoods Homecare Reviews (4)
Pinewoods Homecare has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years.
Over all time Pinewoods Homecare has 4 reviews.
We can't recommend them highly enough. The carers are all lovely with Mum and very friendly, caring and experienced at what they do!
We particularly love that she has the same small number (4 in total) of carers that come twice a day, every day - Mum knows them all and they know her which is great if she's slightly out of sorts it's recognised and acted upon straight away!
They are also very helpful at fitting in last minute extra calls and moving calls about if required.
We are delighted to hear that you are pleased with our service. We take great pride in employing dedicated and compassionate individuals who are committed to delivering the highest quality care possible. Your feedback means a lot to us so Thank you!
We are so grateful to the manager and her whole team for all their hard work, kindness and skilled dedication looking after my mum. We used Pinewoods Homecare for a couple of years and we can't thank the staff enough for all the support. The manager was adept at putting together an amazing team of regular carers that suited my mum's needs and personality. The whole team managed an impressive balance of professionalism and kindness and dealt with everything with skill, warmth and empathy, from personal care and domestic support right through to social interaction and emotional support. As my mum's needs changed, the manager and the whole team were incredibly flexible and always quick in responding to an ever-changing and at times difficult situation, adapting the care plan and the shifts to exactly what was needed. I can't recommend Pinewoods highly enough and we feel incredibly fortunate that we were able to be supported by the manager and her brilliant carers. Thank you, all of you!
Your review means so much to us all here at Pinewoods Homecare. Thank you for taking the time to write us such a heartfelt review. We pride ourselves on the care we give our clients, and I am so pleased to read of how the carers cared for your mum. I will share your feedback with the team. Thank you once again.
I have been using Pinewoods Homecare for my aunt since last summer. During this time I have found the carers to be kind, helpful and very supportive. They are excellent at anticipating my aunt's needs and nothing is too much trouble. They are also very flexible in their approach and will always try to accommodate any extra appointments if needed. As I do not live near to my aunt their assistance has been invaluable and myself and the extended family would be lost without them.
Thanks for your kind words I will pass this onto the team.
The last full month of Pinewoods Homecare looking after my sister (a dementia patient). The amount of care provided was exemplary. The carers were attentive to my sister's needs and she saw them as part of her extended family. The administration was first class and made her care easier than it could have been. Thanks!
Many thanks for your lovely review, it is greatly appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 February 2022- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Pinewoods Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pinewoods Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Pinewoods Homecare
How many Carers does Pinewoods Homecare employ?
Pinewoods Homecare employs 10 carers.
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