Alina Homecare Salisbury

Alina Homecare have been very reliable, punctual and willing to do anything they can to help in the time they are with us. We have had the change the calendar around quite a bit, but they have always been able to adapt with us - sometimes at very short notice. The care provided has been professional, whilst friendly and they have got on very well with our other carers.

The visiting staff are all highly professional carers, extremely kind, caring, and delightful people who always provided first-class support with significant skill and empathy. The office is very efficient with good communications and excellent flexibility in absorbing short and long-term changes to ensure our support is always there. All in all a truly caring agency, who take a great weight off my mind.

As one carer was leaving her face mask slipped and I received a beautiful smile. They all enjoy helping and would do more for me if I asked. I try to be as independent as possible!

This care provider is extremely good. Hardworking, friendly, interested in our lives, and caring. We are extremely happy with them.

Alina have been great at looking after Mum, and it is reassuring to know that she is so well cared for. The carers are all respectful and attentive, and shift patterns have been adjusted at sometimes short notice according to needs at the time. Highly recommend.

It took many difficult conversations with our parents to agree to having any level of care. However, from the first care visit, my Mother has never looked back and now looks forward to every visit. The quality of care and empathic approach to maintaining their independence has been fantastic and as a family, we very much welcome their role in our parents' life.

The team at Alina Homecare have enabled our family members to breathe again. We have been struggling with care requirements for a while, and as soon as we were visited by their manager we knew they could help. Professional, courteous, empathetic, and caring - not just to mum's needs, but to the family as a whole. The level of flexibility they offer is of a very high standard - nothing is too much trouble. We are continuing with their services and would recommend Alina Homecare to any family in our position. Thank you.

Delighted with the administration followed by true professional carers who give brilliant service - always with a smile! Nothing is too much trouble.

I am a full-time carer for my husband and am able to have 4 hours of companion care for my husband so that I can have time to go out to fulfil commitments, go shopping or for a walk. This time will get even better when lockdown ends and I will be able to socialise with my friends. We have a lovely companion and we both look forward to her visits. She has taken time to listen to him and they talk together. I often hear animated conversation and laughter when I come back from my walk. I know that if my husband needs a drink or a snack that he will be well provided for. He loves to go out in his wheelchair for a walk. I am grateful to Alina for providing continuity by having the same companion each time and all the time and the care taken to match the package to our needs. This has made a big difference to both our lives.

I have received two care visits a day from Alina Homecare staff since September 2019. I have been delighted at how friendly, helpful and considerate all their staff have been whilst still being professional. It is reassuring to know that when a new carer attends, she will continue to deliver the same, high-quality care as the existing carers.

Because of the pandemic after 10 months in lockdown mother was adamant at 100 years old, she wanted to come home. My friend recommended Alina Homecare. They were so helpful, compassionate and very willing to make a difference. Their caring and thoughtfulness of all her needs, they go the extra mile, I cannot speak more highly enough of the friendly team of carers. Mother is so happy to be back in her own home and loves the carers.

I would have no hesitation whatsoever in recommending Alina Home Care.

When offered respite care for my husband after months of sole care, I felt somewhat reluctant to accept help from relative strangers, but my experience couldn’t have been better. Time was taken to establish our unique circumstances and tailor a support package that comprehensively not only matched our needs but surpassed any expectations. From the outset, a carer was selected with the qualities and personality to ease any concerns we may have had. Our carer is incredibly hard-working, consistent and reliable. Each week she returns like a breath of fresh air and offers four hours of hands-on love and support I never dreamed possible. Just knowing that I have time to meet a friend, attend an appointment or spend the valued commodity of time any way I please, has made such a big difference to this ongoing situation. From ironing, cleaning, gardening, to walking the dog to help my husband’s rehabilitation, nothing seems beyond our Carer's willingness to make a difference.

Friendly, efficient, adaptable - very caring. The need was immediate and the service provided appropriate and communications swift and always relevant. The client and the family very happy with the service.

They are all lovely ladies and help me every day to live my best life possible. I can't thank them enough. I even see the manager every week.

Alina Homecare Salisbury provides superlative care with individuals who fulfil the brief of 'carers'. Nothing is too much trouble for them, they are kind, compassionate and very thoughtful indeed. I am in the fortunate position of knowing that my mother has the best care that it is possible to have. I would have no hesitation whatsoever in recommending Alina Homecare Salisbury as a trustworthy and reliable care provider. I am more than happy!

The staff at Alina have always gone above and beyond to care for my sister. They have built meaningful and trusting relationships with her. The care provided is outstanding, and the communication is extremely effective. Their hard work gives the family peace of mind and reassurance that my sister is well cared for with dignity.

Mum wants to stay in her home for as long as possible. Alina Homecare has now made this a much more realistic option. Both my brother and I have had a great worry lifted from us with the introduction of Alina into our mother's life. Thank you and well done to the Alina Homecare team, great job!

If there was a 20/10 I would give it to the team who care for my father. The compassion and care that they provide for him is second to none. Nothing is too much trouble for them and they all go that extra mile. It is peace of mind for me and my father cannot speak highly enough of the team.

I have been cared for by different members of staff and they have all been professional, friendly and kind. The office have been very good about contacting me with any changes of time of visits and very helpful in arranging alternative times to fit in with hospital appointments. Staff have been willing and able to deal with issues e.g. problems with dressings and drainage bags, that have arisen and taken extra time when needed.