St Margaret's Homecare Selby

St. Margaret's Homecare has provided exemplary care to my very elderly mother for 11 months until she sadly passed away aged 101. I found the office staff to be helpful and reassuring. The 'at home' care team consisted of several people, who quickly built a rapport and gave mum the best possible care, attention and dignity during their visits. As mum was immobile in a foetal position, in pain and extremely frail they went out of their way to be considerate and kind, whilst being professional in all aspects of mum's personal care. They were on time, honest about mum's care and condition and trustworthy. In the latter weeks the carers coordinated with the District Nurses for visits which was very efficient. The lead carers were as supportive to me as they were to mum and I cannot thank them enough for the help they have given me over this time. I would definitely recommend their services if you need them, especially if you are allocated the same carers that mum had.

I would highly recommend St Margaret's Home Care.

St. Margaret's carers are very caring individuals and have shown both my dad and myself tremendous support. My dad can be difficult to manage at times but their commitment to maintaining his care routines and positive communication between them and myself is extremely good. They try hard to ensure he is provided with the best care, and will problem solve situations with each other if he is unfamiliar to them. He has consistent carers for the majority of his calls, which really helps with my dad because he is very reserved and has a long historical complex personality. I cannot praise St. Margaret's enough, they are all lovely people, and dad's care and support to me as his daughter and once his main carer has allowed me to begin to manage my own health needs and give me a much brighter outlook on life. 10/10!

Thank you to every member of the team for all that you do. You make such a positive difference to my mum's life and to ours, and we are truly grateful for your dedication and support. You are all amazing.

Care is on time and consistant. The local management team are exceptional and any issues are resolved at once. My mother, overall is happy with the care she recieves on a daily basis and wouldnt change.

It all worked very well and we have St. Margaret's to thank.

From the first telephone call /inquiry this provider has been wonderful. Senior staff and day-to-day carers are always polite and helpful. My mum was reluctant to admit that she needed support but now she looks forward to her "ladies" who visit 6 days a week. They always do whatever she asks and bring a cheery smile. I feel confident that mum greatly benefits from this service. Thanks to all.

St Margaret's has been looking after my mum for the past 9-10 months and I can honestly say our experience has been excellent. The carers have been great with my mum, they have been professional and caring, treating my mum with dignity and respect. She has developed a bond with a number of her regular carers who sit and chat with her when they have completed their tasks. My sister and I have found St Margaret's very easy to work with, the team have been very responsive to our requests and needs. My mum has now gone into a residential care home and we would like to thank the team at St Margaret's for all they have done for us.

including the management staff.

I can't speak highly enough of the carers at St Margaret's - they were just brilliant with Dad. For the last four years, they have been there for him and us offering differing levels of support in line with his changing needs. Always a cheery event when Dad was in one of his less-than-cheery moods. The team have been incredibly supportive and accommodating as things developed. Just a great care service - thanks to all!

All staff are efficient and dedicated, and ensured Mum was safe and comfortable at home.

St Margaret’s Homecare came into our home to care for my mum (she lived with my husband and I). Right from the start, the ladies who cared for Mum treated my mother with the utmost respect. They were efficient in doing their jobs, whilst at the same time, making sure my mother's needs were always addressed. She was always happy to see them because they made her feel special, having a laugh and joking with her; they made her day. St Margaret’s attended Mum for 18 months until she passed away. We were so lucky to have such wonderful carers come into our home. I wouldn’t hesitate to recommend them or have them back if we needed them. I will always be grateful to the lovely ladies who looked after my mum.

To all those angels - thank you.

We have used St Margaret's for over 2 years and have been happy with the care throughout. However, my partner's care has been terminated after this week which gives me 1 week to find alternative care! I was informed via e-mail which I think is an appalling manner to inform someone their care is stopping. My partner has MS and is reliant on carers to get him up in the morning. If this is how a loyal client is treated after using the company for over 2 years then you can't obviously care about your clients. I am now in a situation where I have to manage my partner's care myself until I can find alternative care. The carers themselves have always been excellent but I'm afraid the management's priority is money and does not have the client's best interests in mind.