What Type of Services does Care Deluxe Ltd offer?

Care Deluxe Ltd offers Home Care.

How many Carers does Care Deluxe Ltd employ?

Care Deluxe Ltd employs 16 carers.

Care Deluxe Ltd, Jubilee House, The Drive, Great Warley, Brentwood, Essex CM13 3FR

Care Deluxe Ltd

Jubilee House, The Drive, Great Warley, Brentwood CM13 3FR

7.0 4 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: from £25

This does not include our one off Assessment Fee which is £90, and we require a 4 weeks deposit which would be refunded if you decide at any point to discontinue the service.

These prices are only a guideline, please contact Care Deluxe Ltd to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Good to Know

Owner

Care Deluxe Ltd

Person in charge

Franklyn Allie (Service Manager)

Admission Criteria

We currently only support individuals within Brentwood, Billericay, and Ingatestone

Review from J W (Daughter of Client) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My mother has been receiving care for the last couple of years and on the whole it's been satisfactory. The staff are always pleasant but we have had issues with carer's being late and not notifying my mother.
After discussing this with management I hope this will be resolved soon.

Reply from Franklyn Allie, Service Manager at Care Deluxe Ltd

Good morning. We do appreciate your review and time you've taken to do so. Following this concern raised to myself, we've had a meeting and although there have been one or two occurrences afterwards, this concern has been dealt with promptly. We now have a robust monitoring process to ensure our staffs are on time and supporting our service users as per their needs and safely. Also, we now have a direct message line including messaging service with management which will ensure concerns are dealt with promptly and swiftly to prevent any disruption to service. I do hope this has reassured you that we're committed to providing safe and quality care that meets our service users needs. However, should any concern remains, please do not hesitate to reach me on a messaging service or via email. Thank you once. Kind Regards

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Stephen A (Nephew of Client) published on 16 June 2022 Submitted via Website • Report

Overall Experience

I used this company for five months with four visits per day for my Aunt bed bound with cancer. All the staff were absolutely wonderful and very patient as my Aunt could be difficult. I think they are a small company as I saw the same staff regularly. This was a great benefit as my Aunt could build

a relationship with them and I felt happy that she was getting the best care. Some days she needed less actual care, but still the staff sat with her and chatted. The staff covered all meals and washing of clothes and bedding meaning all I had to do was the shopping, but they even did a lot of that. The manager did all the liaison with the doctors physios etc. I appreciated her honesty with regard to my Aunt’s deteriorating condition and she kept me in the loop. I felt that all the staff treated my Aunt as a family member, nothing was too much trouble. I cannot recommend them highly enough. A business with a very comforting feel.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from M E (Wife of Client) published on 11 December 2020 Submitted via Postal Card • Report

Overall Experience

The carer has taken care of my husband's first needs in the morning. Gets him out of bed if he is not up, does all his ablutions, makes beds and a very big help as I am 24/7 carer for him. A lovely person and if I had to choose I couldn't have found one better.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from G T (Client) published on 25 March 2020 Submitted via Postal Card • Report

Overall Experience

I used Care Deluxe for 3 months. I have cancer and the carers came in the morning and evening to assist with dressing, undressing and medication. If I had a hospital appointment the office would work around the times. If in the future I need care again I will go to Care Deluxe.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Care Deluxe Ltd Reviews (4)

7.0

Care Deluxe Ltd has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Care Deluxe Ltd has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 7.0 (7.000)

Overview of Review Score

The Review Score of 7.0 (7.000) out of 10 for Care Deluxe Ltd is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.000 for Care Deluxe Ltd is calculated as follows: ( (5 Goods x 4) ) ÷ 5 Ratings = 4
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Care Deluxe Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.