Care Provided by De Vere Care Partnership - South West Essex
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact De Vere Care Partnership - South West Essex to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Group / Owner
- De Vere Care Partnership Ltd
- Private Owned
Person in charge
- Franklyn Allie (Service Manager)
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De Vere Care Partnership - South West Essex Reviews (4)
7.0
De Vere Care Partnership - South West Essex has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years.
Over all time De Vere Care Partnership - South West Essex has 4 reviews.
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Review from J W (Daughter of Client) published on 2 April 2025 Submitted via Website•
Overall Experience
My mother has been receiving care for the last couple of years and on the whole it's been satisfactory. The staff are always pleasant but we have had issues with carer's being late and not notifying my mother.
After discussing this with management I hope this will be resolved soon.
My mother has been receiving care for the last couple of years and on the whole it's been satisfactory. The staff are always pleasant but we have had issues with carer's being late and not notifying my mother.
After discussing this with management I hope this will be resolved soon.
↩Reply from Franklyn Allie, Service Manager at De Vere Care Partnership - South West Essex
Good morning. We do appreciate your review and time you've taken to do so. Following this concern raised to myself, we've had a meeting and although there have been one or two occurrences afterwards, this concern has been dealt with promptly. We now have a robust monitoring process to ensure our...
Good morning. We do appreciate your review and time you've taken to do so. Following this concern raised to myself, we've had a meeting and although there have been one or two occurrences afterwards, this concern has been dealt with promptly. We now have a robust monitoring process to ensure our staffs are on time and supporting our service users as per their needs and safely. Also, we now have a direct message line including messaging service with management which will ensure concerns are dealt with promptly and swiftly to prevent any disruption to service. I do hope this has reassured you that we're committed to providing safe and quality care that meets our service users needs. However, should any concern remains, please do not hesitate to reach me on a messaging service or via email. Thank you once. Kind Regards
Review from Stephen A (Nephew of Client) published on 16 June 2022 Submitted via Website•
Overall Experience
I used this company for five months with four visits per day for my Aunt bed bound with cancer. All the staff were absolutely wonderful and very patient as my Aunt could be difficult. I think they are a small company as I saw the same staff regularly. This was a great benefit as my Aunt could build...
I used this company for five months with four visits per day for my Aunt bed bound with cancer. All the staff were absolutely wonderful and very patient as my Aunt could be difficult. I think they are a small company as I saw the same staff regularly. This was a great benefit as my Aunt could build a relationship with them and I felt happy that she was getting the best care. Some days she needed less actual care, but still the staff sat with her and chatted. The staff covered all meals and washing of clothes and bedding meaning all I had to do was the shopping, but they even did a lot of that. The manager did all the liaison with the doctors physios etc. I appreciated her honesty with regard to my Aunt’s deteriorating condition and she kept me in the loop. I felt that all the staff treated my Aunt as a family member, nothing was too much trouble. I cannot recommend them highly enough. A business with a very comforting feel.
Review from M E (Wife of Client) published on 11 December 2020 Submitted via Postal Card•
Overall Experience
The carer has taken care of my husband's first needs in the morning. Gets him out of bed if he is not up, does all his ablutions, makes beds and a very big help as I am 24/7 carer for him. A lovely person and if I had to choose I couldn't have found one better.
The carer has taken care of my husband's first needs in the morning. Gets him out of bed if he is not up, does all his ablutions, makes beds and a very big help as I am 24/7 carer for him. A lovely person and if I had to choose I couldn't have found one better.
Review from G T (Client / Service User) published on 25 March 2020 Submitted via Postal Card•
Overall Experience
I used Care Deluxe for 3 months. I have cancer and the carers came in the morning and evening to assist with dressing, undressing and medication. If I had a hospital appointment the office would work around the times. If in the future I need care again I will go to Care Deluxe.
I used Care Deluxe for 3 months. I have cancer and the carers came in the morning and evening to assist with dressing, undressing and medication. If I had a hospital appointment the office would work around the times. If in the future I need care again I will go to Care Deluxe.
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