Alina Homecare Christchurch

Silver Business Park, Airfield Way, Christchurch BH23 3TA

9.9 22 Reviews

Alina Homecare's Christchurch branch passionately cares for people who need help and support to keep living comfortably in their own homes.

The highly-trained care workers can help with a wide range of services, such as getting ready for the day, bathing and showering, help with medication, shopping and preparing food.

At Alina Homecare, they constantly strive to provide the best care possible and the service user is always encouraged to have a say to ensure their wants and needs are catered for.

The services are available to people in Christchurch and Barton-on-sea, Everton, Lymington, Bournemouth, Milford-on-Sea, New Milton and Sway.

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Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Adult Home Care (18+)
Home Care for Children (0-18)
Respite Care

Personal Care & Household Services

Washing & Dressing
Medication Assistance (Oral)
Domestic Services / Home Help
Call in Service
Cleaning Service
Companionship
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Sit in Service

Other Care Provided

Older Person Care
Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Hospital Discharge
Cancer Care
High Dependency Care, two carers attending

Funding & Fees

We pride ourselves on providing excellent quality Home Care at competitive prices.
The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
Your home. Your care. Your choice.

Good to Know

Group/Owner

Alina Homecare

Person in charge

Charlene Gale (Branch Manager)

Alina Homecare Christchurch Reviews (22)

Total of 22, showing 21-22

9.9

Alina Homecare Christchurch has a Review Score of 9.9 (9.862) out of 10, based on 9 reviews in the last 2 years. Over all time Alina Homecare Christchurch has 22 reviews.

Order by:

Review from B R (Husband of Client) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience

We have two carers that I feel who's performance is not up to that of the others. One struggles with anything that requires physical effort. The other person's quality of observation is somewhat lacking.
However the best caring company yet!

Reply from Seun Akinboluwajo, Regional Manager at Alina Homecare Christchurch

Thank you for your positive review. We have looked into the matter raised in the comments and have addressed them with the care staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D T (Client) published on 20 August 2020
Submitted via Postal Card • Report

Drops for eyes - three drops connected with thyroid and two other ones. I could have had other attention if I needed it.

Thank you for your positive review and kind words. We are pleased that we are able to assist you with your eye drops.

Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Alina Homecare Christchurch is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.962 for Alina Homecare Christchurch is calculated as follows: ( (51 Excellents x 5) + (2 Goods x 4) ) ÷ 53 Ratings = 4.962
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

The 5 points relating to the number of Positive Reviews for Alina Homecare Christchurch is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Alina Homecare Christchurch