Call-In Homecare - Dundee

Suite 1, DunEden Business Centre, 1 Harrison Road, Dundee DD2 3SN
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3 Reviews
  • Call-In Homecare - Dundee, Dundee
Other Home Care Providers you may be interested in:

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please contact us to discuss our fees and to create a bespoke care package that best fits your needs.

Good to Know

Person in charge

  • Lindsay Weir (Service Manager)

Call-In Homecare - Dundee Reviews (3)

Over all time Call-In Homecare - Dundee has 3 reviews.

Overall Experience

  • 2
  • 0
  • 1
  • 0
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Date Published

3
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Overall Experience  Overall Experience 3.0 out of 5

Most carers are helpful and I welcome their assistance.

Reply from Lois Adamson, Communications & Social Media Manager at Call-In Homecare - Dundee

Thank you for taking the time to leave us a review. We are glad you find our carers to be helpful. We are always looking to improve our service and would welcome more detailed feedback if you are willing to provide it. Please contact us if this is of interest. Thank you for your support of Call-In Homecare.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old Mum received excellent care at home from the Call-In Homecare team over the past few difficult years. Her end-of-life care was very good and the staff attended to all her needs. The family would like the staff to know we thought they were outstanding. Thank you.

Reply from Lois Adamson, Communications & Social Media Manager at Call-In Homecare - Dundee

Hello, thank you for taking the time to leave us this glowing review. We are delighted to read you were happy with the service we provided for your mother. Thank you for continually supporting Call-In Homecare and sharing your kind words. Best wishes, Communications & Social Media Manager.

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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff and carers enough for all the help they give my father and mother-in-law. Without the service this company provides my in-laws would have had to go into care due to their illnesses/disabilities. The careers do an amazing job and I know if we ever had any issues the office staff
are there to help us.
I would recommend Call-In Homecare - Dundee to anyone that needs their services. The staff are friendly and reassuring.

Reply from Lois Adamson, Communications & Social Media Manager at Call-In Homecare - Dundee

Thank you very much for taking the time to leave us such a wonderful review. The team and I are delighted to read you are happy with the care provided by our care assistants and office staff. Thank you for supporting Call-In Homecare - we sincerely appreciate it.
Kind Regards.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Feb 2022

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Adequate

(3)

How good is our staff team? Adequate

(3)

How good is our setting? Not Assessed

(0)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Call-In Homecare - Dundee

What Type of Services does Call-In Homecare - Dundee offer?

Call-In Homecare - Dundee offers Home Care.

How many Carers does Call-In Homecare - Dundee employ?

Call-In Homecare - Dundee employs 150 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Call-In Homecare - Dundee to verify any information. View our terms and conditions. Call-In Homecare - Dundee has an Basic Service - more info.