Caremark Elmbridge

These people deserve a medal and more. They are kind, caring and very hard working in what can sometimes be a challenging situation. I don't know what we'd do without them. I would highly recommend them to those that need care.

Since leaving hospital in June 2025 under palliative care, your service has been brilliant. The carers have been extremely kind, thoughtful, helpful and respectful. After 9 months I am now much stronger and able to be more independent. I will miss them all dearly. Our chats and laughter. Thanking each and every one of you for everything you have done. Best wishes.

Many thanks to all.

Wonderful experience with Caremark Elmbridge while my parents are in need of some urgent extra care. Helpful and responsive office staff; kind, hard-working and respectful carers. Many thanks to all involved.

We discovered early on that our preference was for female Indian carers. It seemed that the caring culture was natural & that it was based on the respect that was installed in their lives had been for older & elderly people. They were polite & considerate at all times & looked after my wife with devotion. It helped me (her registered carer) greatly to have them (all 5 of them) in our home.

My mother needed a lot of care at home when she was discharged from hospital in a deteriorating condition. Her needs were very complex as she was newly confined to bed as well as having dementia. In addition her condition was changing from day to day. I cannot speak highly enough of the support we had from Caremark. The office staff were amazingly responsive to the frequent changes in care requirements and the often urgent need for additional care. The care staff were highly skilled and professional and kept my mother safe and reassured during what was a very difficult time. I consider myself very lucky to have had the services of such a capable, responsive and caring organisation.

Our dad sadly passed away at the age of 97 just after New Year 2026. Dad had been receiving care in his assisted living accommodation from the lovely Caremark team for a few years, and he and his daughters always very much appreciated the level of care he he received with genuine fondness. Dad was a real gentleman, but being blind, although very sharp mentally, he could from time to time express his frustrations, yet the ladies who cared for him always interacted with him with great patience and understanding. I have often told friends that the Caremark team treated dad as they would their own grandad. We remain very grateful to dad's current team, as well as his past carers. Thank you!

Caring is a physically and emotionally challenging job. It's 24/7, 365, and it takes a very special person to do it well. The Caremark team are kind and personable, have integrity, and have been supportive through thick and thin.

They completed tasks, like changing the bed, very quickly and neatly. There were a number of small tasks that they did without being asked.

The carers are mostly very kind, helpful and do all I want done. They help me shower and make my breakfast. Again most are friendly and chatty, which is what I like. I don't enjoy the carers who come but do not have any conversation. My main complaint is when carer or time has been changed and I've not been told. I understand circumstances can change at last minute but someone should phone and let me know.

The whole team looked after my mum, they are very reliable and the carers took the time with the client needs..I would like to say thank you to Caremark for doing everything. And recommend them .

All the carers were very nice and did their best to look after my mother who has dementia. In the end my mother's behaviour became very challenging but they were always very kind. My mother had to be moved into a carehome but I would like to thank the team for everything they did for her whilst they looked after her at home (from around September 2024 until July 2025). Thank you.

As this can be a stressful thing for family members

Thank you for being there. Highly recommended and feel fortunate!

I can't recommend them highly enough.

The company is very professional and always at hand should we have any problems.

The staff at Caremark Elmbridge have been amazing support for my elderly mother. They go above and beyond their role and always contact me and keep me updated with any changes to my mother's care or medication. On top of the daily care provided, they are also supporting my mother to enjoy community time as she has isolated herself for the last 5 years. No one, even family members have been able to get my mother to leave her home however, she is now enjoying time out of her home again to get her nails done and potter around her local garden centre, thanks to the superb support and encouragement Caremark carers have given her. The change this has made to my mother's well-being is phenomenal. The manager is always available and nothing is ever too much trouble. I can't thank Caremark enough.

Very satisfactory. The management of the carers who are programmed to come is good. The staff are efficient and pleasant. Receiving the weekly rota is very helpful. (I cannot make this comment any longer).

We have been with Caremark Elmbridge for over a year now and we are very happy with the service they provide. The carers are supportive and sensitive to my husband's needs and the office staff are always friendly and helpful. I would highly recommend this company.

After suffering a fall in the summer and after release from hospital, I needed the assistance of carers for several weeks at home. I was pleased to find this local company and delighted at the service provided. The staff were always punctual in arriving and more than happy to take on chores that were challenging for me at that time. They were sensitive to the fact that I was a recovering patient too. Although I must have met nearly half of the carers, most remembered the tasks required with me (and not required!). This was assisted by efficient note-taking/ sharing. Overall, an unexpectedly happy encounter and the admin side of the company was efficient and pleasant to deal with as well.