To find out more about our charges and services we provide, please get in touch with us.
These prices are only a guideline, please contact Caremark Elmbridge to find out the exact price for your requirements.
Caremark Elmbridge has a Review Score of 9.9 (9.933) out of 10, based on 28 reviews in the last 2 years. Over all time Caremark Elmbridge has 44 reviews.
Review from Ruby A (Daughter of Client) published on 22 August 2025
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Review from J C (Son of Client) published on 7 August 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind words. It was our privilege to care for your mother and to support both her and your family during this time. We understand how challenging dementia can be, and we are glad to know that our care and kindness made a difference. We wish your mother comfort in her new home and send our very best wishes to you and your family.
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Review from D P (Friend of Client) published on 2 July 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind words and for taking the time to share your experience with Caremark. We are truly grateful for your feedback.We understand how challenging and stressful it can be to arrange care for a loved one, and we are so pleased to hear that our team was able to support you and your friend in a way that made a real difference. Providing compassionate, professional care and helping to ease the pressure on families is at the heart of what we do.If you ever need our support again in the future, please dont hesitate to get in touch.
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Review from Margaret M (Client) published on 1 July 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your lovely words and kind recommendation! We are truly grateful to have been able to support you, and it means the world to us that you feel this way about our team. Building genuine, caring relationships is at the heart of what we do, and we are so pleased to know you feel youve gained friends through our care. We're always here for you.
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Review from Lee A (Son of Client) published on 28 May 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind words. It was a privilege to support your mum and your family during such a meaningful time. We're truly grateful for your trust in us, and it means a great deal to know that our care made a difference. I'll be sure to share your lovely feedback with the whole team - it will mean the world to them. Wishing you and your family comfort and strength. Please don't hesitate to reach out if there's ever anything we can do.
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Review from Cecilia H (Mother of Client) published on 6 February 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind words and for sharing your experience with Caremark Elmbridge. Knowing that our staff go the extra mile and make a real difference in your son's life is incredibly rewarding. We also appreciate your recognition of our professionalism and responsiveness-it's our priority to be there whenever you need us. Thank you again for your trust and support!
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Review from Sarah M (Daughter of Client) published on 6 February 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind words and for taking the time to share your experience with Caremark Elmbridge. It truly means the world to us to know that our team has made such a positive impact on your mother's life. I will be sure to pass on your lovely feedback to our carers and the team-they will be so pleased to hear how much their support has meant to you and your family. Thankyou for your thoughtful message.
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Review from Margaret B (Wife of Client) published on 28 January 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you for your kind words and for sharing your experience with Caremark Elmbridge. We are delighted to hear that you are happy with the service we provide and that both our carers and office staff have been supportive and helpful. We look forward to continuing to support you and your husband.
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Review from I H (Client) published on 28 January 2025
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you for your feedback. We're so pleased to hear that you find our service satisfactory and that our carers, management, and weekly rota system have been helpful to you. We truly appreciate your kind words and your trust in Caremark Elmbridge.
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Review from Julian M (Client) published on 3 December 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind and thoughtful feedback! We're delighted to hear that our team could provide the support you needed during your recovery. Its wonderful to know that our carers punctuality, attentiveness, and willingness to help made a positive impact. We always strive to ensure a smooth and personalized experience, and its heartening to hear that our note-sharing system contributed to meeting your needs effectively. Wishing you continued health and happiness!
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Review from J B (Daughter of Client) published on 17 September 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind and thoughtful feedback. We are delighted that our care team provided your mum with the compassion, professionalism, and reassurance she needed. We understand how challenging it can be for families when a loved one has dementia, and we are committed to providing the best possible care. It's wonderful to know that you found our team approachable and supportive, especially when reaching out for assistance. Your recommendation of Caremark means a lot to us, and we will be sure to pass on your appreciation to the carers who looked after your mum. We are here to support you and your family in any way we can.
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Review from L B (Daughter of Client) published on 30 July 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your kind feedback regarding the care provided to your mother by our team at Caremark (Elmbridge). We are delighted to hear that our staff have been able to offer the companionship, support and assistance your mother needs and that you have found them to be professional, punctual and reliable. Our carers and office staff strive to deliver the highest quality of care, and your words of appreciation mean a great deal to us. We are grateful for your recognition of their hard work and dedication. Thank you, once again, for your kind words.
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Review from Marina C (Daughter of Client) published on 26 July 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for your heartfelt feedback. We are truly touched by your kind words and are grateful for the opportunity to support your parents over the past three and a half months. Your appreciation for our carers and management means a lot to us. We strive to provide professional and compassionate care, and it is wonderful to know that you felt comfortable discussing any concerns with us, even those outside our typical range of tasks. While we will miss your parents dearly, we are heartened to know that they have moved to a care home and that we were able to make a difference in their lives. Your recommendation is the highest compliment we could receive.
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Review from Haider B (Son of Client) published on 23 July 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Dear Haider, on behalf of the entire Caremark Elmbridge team, I wanted to extend our deepest gratitude for your incredibly kind and heartfelt feedback. We are truly honoured to have had the opportunity to care for your parents over the past few months. Your words beautifully capture the essence of what we strive to achieve at Caremark. Providing not only care but also empathy and understanding is at the heart of our mission. It means so much to us to know that this was reflected in the support we provided to your parents. Many thanks.
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Review from Stephen M (Client) published on 6 June 2024
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Review from J H (Son of Client) published on 5 June 2024
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Review from Steve S (Son of Client) published on 22 April 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for taking the time to share your heartfelt feedback about the care provided to your mother by Caremark. It's truly heart-warming to hear about the positive impact our team has had on both your mother's well-being and your peace of mind. We're delighted to learn that our carers have been able to support your mother with personal care, meals, medication management, and more. Providing a varied rota of care tailored to individual needs is at the core of what we do and we're thrilled to hear that our services have been of such value to your family. Your kind words about the professionalism, compassion, and dedication of our staff mean the world to us.
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Review from Peter D (Son of Client) published on 17 April 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you immensely for sharing your experience with us regarding the care provided to your mother by Caremark. We deeply appreciate your trust in us and are grateful for the opportunity to support your family during this time. It brings us great joy to hear that our representative was able to assist you effectively during the assessment visit. Understanding the full scope of your mother's situation is crucial in tailoring our care services to meet her specific needs, and we're glad that our team member was able to provide valuable insights and guidance. Our office and administration teams work tirelessly to ensure that communication is seamless and support is readily available whenever you need it. We're committed to providing excellent service both over email and telephone, and we're glad that you've found our support to be helpful. Your satisfaction and the well-being of your family are our top priorities, and we're grateful for the opportunity to be of service.
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Review from David H (Husband of Client) published on 2 April 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you immensely for taking the time to share your wonderful feedback about your experience with Caremark. We are genuinely delighted to hear that you received first-class, friendly service from our team. At Caremark, our primary goal is to provide exceptional care and support tailored to the unique needs of each individual we serve. Your words affirm that we are on the right track and serve as a source of encouragement for our dedicated team. Your recommendation means the world to us, as it reflects your confidence in our services. We will continue striving to exceed your expectations and those of all our clients, ensuring that Caremark remains synonymous with excellence in care.
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Review from Lydia E (Wife of Client) published on 12 March 2024
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Reply from Prajakta Karmarkar, Director at Caremark Elmbridge
Thank you so much for taking the time to share your experience with us! We are delighted to hear that you have found our service helpful and convenient over the past seven months. We truly appreciate your kind words about our office staff and carers from Caremark.
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The Review Score of 9.9 (9.933) out of 10 for Caremark Elmbridge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.933 for Caremark Elmbridge is calculated as follows: ( (154 Excellents x 5) + (11 Goods x 4) ) ÷ 165 Ratings = 4.933
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Elmbridge is based on 28 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Feb 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportThere are no previous events for Caremark Elmbridge
Recipient:
Caremark
Date: Thursday 31 Mar 2022 More details
Job Title: Registered Care Manager
Joined: 2023
Job Title: Care and Support Assistant & Coordinator
Joined: 2022
Job Title: Care and Support Assistant
Joined: 2023
Job Title: Care and Support Assistant
Joined: 2022
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