GoodOaks Homecare - East Dorset and Salisbury

My auntie was not happy when we first said we will be getting some help, but after just a week she was happy & pleased to see the Care Team visiting. Such a relief & we are extremely happy with Goodoaks.

The GoodOaks care team in East Dorset have now been looking after my mother for 12 months. They are a very professional outfit and are constantly in touch with me updating her care plan whenever necessary. I would highly recommend them to anyone who is looking for care arrangements for themselves, their relatives or their friends.

Thank you all for your help and support.

Thank you so much we are so grateful.

The care provided for my father-in-law was fantastic. All of the carers were really helpful and friendly. The office management were always helpful and supportive if we ever needed to speak to them. Overall a brilliant service received!

We are satisfied with everything the staff has to do for my husband.

Satisfied with care package. Disappointed that we have not always received a rote each week informing us who is coming and time.

Generally a very good company but this week the timings in the evening have gone all over the place, I couldn't plan for Mum's evenings because I wasn't made aware of issues. Unfortunately, I tried to make mum's meds more simple getting the NHS to blister the pills so the packs were dated week to week, day to day, easy you would have thought but ended up all over the place as far as distribution was concerned. Not good!

Due to the deterioration in our postal service, we would appreciate receiving our weekly carer rota by email. Sometimes the week is almost finished by the time we get the rota. Otherwise, the service is very good with no complaints.

My elderly mother, who lives with us has needed extra care since January this year. We are so pleased we found your company. Professional from the first phone call. These delightful carers are reliable, reassuring, knowledgeable and above all truly caring. We can't thank or praise them enough. Friendly welcome visitors to our home. Can thoroughly recommend Good Oaks.

I have dementia and arthritis and was having problems last year, particularly with my back and knee. I needed support for a little while mainly for day-to-day activities ie: cleaning, preparing food etc. I had a recommendation from a friend about Good Oaks so I contacted them and I am so glad I did - the staff I dealt with were lovely and very helpful and within a short time I had the support I needed which was a tremendous help! I have now recommended them to other residents where I live.

My parents have come to regard the team as firm friends. Nothing is too much trouble. They look forward to the daily visits. All of the staff are super kind, friendly and professional. Keep up the good work.

All the staff were excellent and kind. Will always ask if anything needs to be done.

Very satisfied.

We are very happy with the service provided.

On the whole satisfactory but some helpers are a bit slapdash.

I am very satisfied with the service I receive from your staff. I look forward to their visits, they come with a smile.

I have found my carers very friendly and caring and they help to make the day start well. I have one neighbour who moans about door banging at 7-7.30 am (she usually moans about everything).

All my carers have done everything I asked them to do and even went beyond the call of duty when my husband passed away. They are so good to me.

Simply faultless. I've received nothing but five-star service from all carers and office staff. Care staff visits three times a day and their standards never drop below outstanding. Each career is super professional, attentive, knowledgeable and reassuring at all times. Nothing is ever too much trouble and they all make me feel important and valued. I'm a complex case but they all listen to my very precise care needs and adapt the visit accordingly. Thank you all.