Caremark Central Bedfordshire

19-21 Ashton Square, Dunstable, LU6 3SN
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9.9 41 Reviews
  • Caremark Central Bedfordshire, Dunstable
Caremark is a home care provider in Central Bedfordshire and provides home care to clients in the area.

They provide services like 24x7 Live in Care, Dementia Care and Alzheimer’s Care, Specialist care provided to individuals with Learning Disabilities, Night care, Help with personal care like washing & dressing, Shopping & meal preparation, Medication assistance and organizing, Support with daily routines, Respite care services, Companionship, Socialising and leisure activities, Accessing the community
End of life care, Light domestic tasks, Shopping.

Caremark can tailor make the package to suit your needs and demands.

Please do not hesitate to give the friendly team a ring.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Shweta Batra and Priya Khurana (Managing Directors)

Caremark Central Bedfordshire Reviews (41)

9.9

Caremark Central Bedfordshire has a Review Score of 9.9 (9.860) out of 10, based on 17 reviews in the last 2 years.
Over all time Caremark Central Bedfordshire has 41 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Caremark Central Bedfordshire
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Total of 41, showing 1-20
Review from Jean M (Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since joining Caremark very happy with the carers who are looking after me.
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Review from H B (Wife of Client) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I made my initial telephone call to Caremark the member of the team who took the call was very friendly and immediately put me at my ease.
The subsequent visit to my home to discuss my husband's requirement needs was carried out in a friendly, kind and sympathetic way and we both felt extremely
comfortable.
I have found all members of staff at Caremark to be kind, helpful and supportive and the Carer's who visit my husband are caring, conscientious and cheerful. They recognise how my husband is feeling and can 'tap in' to what he may want to do that day. He is completely at ease with them, enjoys their company and they have fun together.
I feel very comfortable leaving him in their care and it has helped me enormously.
I would most certainly recommend Caremark, they are a superb company.
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Review from J M (Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to have care due to living on my own and having a knee replacement. From the initial assessment, to the end of my six week care, it was a great experience for having care which I was dreading. Office staff were great when I called, carers were cheerful and very professional right to the end. Would
recommend this company to anyone.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Many thanks for you review. I am glad we could deliver great service.

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Review from M R (Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark Central Bedfordshire personnel are kind, conscientious and easy to get along with. I have found that they have a true vocation for their work. They go the extra mile and are like my friends. I have become so much more independent and enabled with their help. They really help me to maintain
a positive mindset and make my life so much easier all round.
They have been so supportive and understanding during my recent mental health crisis; indeed, I can honestly say that their input shortened my recovery time.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Many thanks for your review. Greatly appreciated!!

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Review from Hayley R (Daughter of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first contacted Caremark Central Bedfordshire, they were extremely helpful. Then when one staff member in particular came to visit us and go through everything she was extremely pleasant helpful and very friendly.
Dad has since been very happy with all his carers, of which are a nice small
group of friendly helpful people.
They have helped with all my dad's needs and take their time with him. We could not praise them enough.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Many thanks for your review. Greatly appreciated!!

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Review from R W (Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I (both 80) are learning to cope with her advanced mixed dementia and arthritis issues. We contracted with Caremark Central Bedfordshire to give us additional respite care. We already receive help from another provider, but wanted to make sure we were not inadvertently left in the lurch
when replacement carers were unavailable (holiday, etc.).
From the outset, our experience with Caremark has been exemplary. The first impression was positive in that great care was taken to identify our needs, and make sure that relevant personal details were declared and recorded. We were initially concerned that a new carer unfamiliar with us and our quirks would cause friction, and maybe even increase already heightened stress levels. Not so. The various carers we have had have universally been easy to get on with, yet totally professional. A significant factor we experience is that Caremark keep a close eye on care progress, with a more or less monthly informal visit to make sure no problems are arising.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Many thanks for your review. Greatly appreciated!!

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Review from D C (Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff friendly and accommodating. I find it reassuring that carers can be called upon to give extra help when unexpected circumstance occur and all in all they provide very good care which I greatly appreciate.
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Review from B R (Client) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We find the carers are very polite, friendly and punctual most of the time. We feel that older people would appreciate having to get used to fewer carers as we are not always good at accepting change. Being in hospital, we have found has it's drawbacks, that is our only real grievance is that we are
charged if we do not give 24 hour notice, how this is possible if you are being told one minute you can come home then they turn round tell you that you've got to stay in. Apart from that we are very happy with everything else. Thank you very much for all the support you give.
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Review from Elaine C (Client) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of them wonderful.
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Review from Helen K (Client) assisted by family/friend published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the girls are very kind and caring.
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Review from Kerrin C (Son of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad's carer found my dad unconscious last week and was amazing. She helped him till paramedics arrived and took him to hospital. It seems it may have been a bad stroke, but whatever caused this, thanks to her, my dad is still alive today! Also massive thanks to the care manager who has been an amazing
support through all of this.
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Review from Paul K (Son of Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just can't thank you enough, and your staff member for saving our father's life recently after a serious medical episode. On behalf of me and my two brothers. It was the quick thinking of your member of staff who identified there was a serious problem and got him the medical attention he needed urgently.
Very difficult to put into words, but thank you so much.
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Review from J B (Daughter of Client) published on 2 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Home care has been providing care to my father for the past 3 years, initially for 1-2 hours per day but, more recently progressing to a live-in carer. I have found them to be delivering an excellent level of care. They are flexible, respectful, and understanding, encouraging my father when he is able
and supporting him when he is not.
The need to move to a full-time live-in carer was responded to quickly and efficiently. We are very happy with the carer we have, who supports with personal care, and day-to-day support such as cooking and cleaning, and even advocates for him in meetings with healthcare professionals, when appropriate.
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Review from Gordon G (Son-in-law of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relationship with Caremark has lasted almost two years before his recent death. Throughout that time the management team has provided excellent support and advice. The carers have treated my father-in-law with respect and their gentle approach has enabled him to make his contribution to the way
his care has been administered. I cannot remember any time when my father-in-law expressed any concern or criticism of the care he was receiving.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Thanks for your feedback. Much appreciated!

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Review from Graham J (Son of Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark has provided excellent service for my mum. On one occasion sitting with her after a fall until an ambulance was in attendance.
They make it possible for my mum to continue to live at home.
I'm happy with our choice of provider.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Many thanks for your feedback. Much appreciated.

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Review from J B (Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are very happy with the care we receive from Caremark. They are happy to accommodate any changes we need to make The carers are kind and caring. I personally find it hard to cope with too many changes in the carers that come here.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Many thanks for your feedback. Much appreciated.

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Review from Elaine C (Client) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really like all of the girls that come to visit me. They help me with small tasks I need assistance with, as I like to stay independent. I am very happy with the service I receive from Caremark and their carers.
Reply from Shweta Batra, Director at Caremark Central Bedfordshire

Thanks very much for your review. We shall continue to provide you with the best possible service.

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Review from Michael A (Client) published on 14 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark has been caring for me for 2 years and 1 month already. Very pleased with the service, all the staff are lovely and kind. They have helped me a lot and I am doing so well and would recommend Caremark to others who need support.
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Review from A B (Daughter of Client) published on 28 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark supported my ninety-six year old father with two weeks post-operative care on two occasions, and two weeks overnight care whilst he waited to go into a care home. I found Caremark to be efficient and well managed, with the manager and her team helpful and considerate of Dad's increasingly complex
needs.
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Review from Lesley H (Mother of Client) published on 23 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with all aspects of the service provided by Caremark. My daughter loves the carers we have had in our time with the agency. We always find that Caremark and the carers are flexible with regard to times for the sits. We feel that our opinions are always taken into consideration and
we are always kept informed of any changes in advance. We find everyone cheerful, friendly and knowledgeable and wouldn't hesitate to recommend Caremark as a service provider.
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Caremark Central Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Caremark Central Bedfordshire is calculated as follows: ( (87 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 100 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Central Bedfordshire is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Lauren Battlebury

Job Title: Care Manager Joined: 2021

I have been in the care industry for about 9 years and have always enjoyed helping and caring for people. I started as a care worker and worked my way up. From being a care worker it has given me insight on how people would like to be cared for and how much they want to remain in their own homes, not just for comfort but for independence. Being able to help support and provide the right care to suit that persons' needs, so they can remain at home, is a passion of mine.

Frequently Asked Questions about Caremark Central Bedfordshire

What Type of Services does Caremark Central Bedfordshire offer?

Caremark Central Bedfordshire offers Home Care.

How many Carers does Caremark Central Bedfordshire employ?

Caremark Central Bedfordshire employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Central Bedfordshire to verify any information. View our terms and conditions. Caremark Central Bedfordshire has an Enhanced Service - more info.