Caremark Central Bedfordshire

19-21 Ashton Square, Dunstable, LU6 3SN
Review Us
9.9 46 Reviews
  • Caremark Central Bedfordshire, Dunstable
Caremark is a home care provider in Central Bedfordshire and provides home care to clients in the area.

They provide services like 24x7 Live in Care, Dementia Care and Alzheimer’s Care, Specialist care provided to individuals with Learning Disabilities, Night care, Help with personal care like washing & dressing, Shopping & meal preparation, Medication assistance and organizing, Support with daily routines, Respite care services, Companionship, Socialising and leisure activities, Accessing the community
End of life care, Light domestic tasks, Shopping.

Caremark can tailor make the package to suit your needs and demands.

Please do not hesitate to give the friendly team a ring.
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Care Provided by Caremark Central Bedfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21.25 – £28.02
  • Weekly Live-in Care Fees: £1350 – £1650

Fee varies according to the needs and times preferred/required.

These prices are only a guideline, please contact Caremark Central Bedfordshire to find out the exact price for your requirements.

Contact Caremark Central Bedfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Caremark Central Bedfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Shweta Batra and Priya Khurana (Managing Directors)

Caremark Central Bedfordshire Reviews (46)

9.9

Caremark Central Bedfordshire has a Review Score of 9.9 (9.868) out of 10, based on 22 reviews in the last 2 years.
Over all time Caremark Central Bedfordshire has 46 reviews.

Overall Experience
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Date Published
  • 46
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Reviewer Connection to Caremark Central Bedfordshire
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Total of 46, showing 1-20
Review from Lesley H (Mother of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had care from Caremark for our daughter Grace for 5 years . We have always felt included in staffing issues concerning our daughter . We have always had great carers especially our current carer Adeila who understands our daughter and works closely with our family. We are very happy with the
care provided and the understanding given if situations change. We would recommend Caremark to others.
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Review from G T (Granddaughter of Client) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carecthat was delivered to my grandmother from caremark Central Beds carers were fantastic to be able to end her life at home were she wanted to be. The carers still made her smile and laugh right up to the end thankyou so much for the fantastic job you all done
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Review from J D (Daughter of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since we started using Caremark to support our mum who has dementia, we have found everyone to be friendly and helpful. Changes to days or times are handled efficiently and mum enjoys her visits from her girls.
Reply from Shweta Batra, Director at Caremark Central BedfordshireThanks for your review. Really appreciate your feedback!
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Review from Keith E (Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my time using caremark has improved my well being and has made me inprove my mental state of mind and i try o do more things about my house i have sorted a loud of rubbish i was hoarding and i was myself with help more often and my clothes are clean thanks to the help i get from my carers at caremark
they are all nice pleasant and understanding of my issue's and always chat to me when i am feeling low and in pain glad i have them in my life now nothing to much for them
Reply from Shweta Batra, Director at Caremark Central BedfordshireThanks for your review... We are so glad that we could provide servive to you!
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Review from Nicole A (Mother of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caremark have always been very accommodating with changes to our sons call times. Recently he has had a visit into hospital but came out earlier than expected, Caremark were very flexible in putting care back into place at very short notice. The carestaff are extremely friendly and you can see they
really care about their job and the clients they see. Unlike other care companies we have used, at present we have never been let down by a care call. Overall extremely happy with how things are going and would not hesitate in recommending them to others
Reply from Shweta Batra, Director at Caremark Central BedfordshireThank you very much for your review. Hope we continue to provide an excellent service of care.
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Review from H B (Wife of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Management team always deal with calls and emails quickly and in a supportive, caring, polite manner. The carers are kind, considerate and understanding of my husband's needs.
They always call to advise if they're going to be a little late.
They take my husband out on visits and always to places
that he enjoys.
Ensuring that he's always safe and happy.
He returns happy and comfortable.
Caremark as a company do their utmost to make sure they're attending to the needs of my husband and will always go the extra mile.
Their social events are very well planned and provide the opportunity for carers and clients to meet one another and have fun.
Reply from Shweta Batra, Director at Caremark Central BedfordshireI am so glad we could help you... Thanks for the lovely review!!
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Review from Kim H (Daughter of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always polite, caring and helpful. Very good at communication. Provide social events and advice when needed. Find them all to be helpful and kind. All staff member are most pleasant and considerate. Well trained in their role.
Reply from Shweta Batra, Director at Caremark Central BedfordshireWe are so glad we could provide the care and happy everything is going well...
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Review from M R (Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I started with Caremark 3 years ago, I had no confidence in myself, I was hoarding, and my bipolar disorder was unstable as I was conflicted about transitioning from male to female. Since then, with their care, support, acceptance and encouragement, I have:-
Regained my confidence & self belief.
Regained
control of my bipolar disorder.
Decided to approach my GP to be referred for transitioning.
I am also engaging with life, in that I have an active social life and I have started to do art again.
I also have ambitions; it has been suggested to me that I might be suitable to be a volunteer mentor for my local community mental health service - this is something I 'd like to do. I have also been asked by the Samaritans if I would be a volunteer for them ( I would do this in a few years' time). I would also like to take courses in psychology.
I also have plans to be more involved with the LGBTQ+ community, and I am also determined to get my house in final order and redecorate ASAP
Reply from Shweta Batra, Director at Caremark Central BedfordshireThanks so much Zandra!! We are so glad we could help you in regaining your confidence!!
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Review from Jean M (Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since joining Caremark very happy with the carers who are looking after me.
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Review from J M (Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to have care due to living on my own and having a knee replacement. From the initial assessment, to the end of my six week care, it was a great experience for having care which I was dreading. Office staff were great when I called, carers were cheerful and very professional right to the end. Would
recommend this company to anyone.
Reply from Shweta Batra, Director at Caremark Central BedfordshireMany thanks for you review. I am glad we could deliver great service.
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Review from Hayley R (Daughter of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first contacted Caremark Central Bedfordshire, they were extremely helpful. Then when one staff member in particular came to visit us and go through everything she was extremely pleasant helpful and very friendly.
Dad has since been very happy with all his carers, of which are a nice small
group of friendly helpful people.
They have helped with all my dad's needs and take their time with him. We could not praise them enough.
Reply from Shweta Batra, Director at Caremark Central BedfordshireMany thanks for your review. Greatly appreciated!!
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Review from R W (Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I (both 80) are learning to cope with her advanced mixed dementia and arthritis issues. We contracted with Caremark Central Bedfordshire to give us additional respite care. We already receive help from another provider, but wanted to make sure we were not inadvertently left in the lurch
when replacement carers were unavailable (holiday, etc.).
From the outset, our experience with Caremark has been exemplary. The first impression was positive in that great care was taken to identify our needs, and make sure that relevant personal details were declared and recorded. We were initially concerned that a new carer unfamiliar with us and our quirks would cause friction, and maybe even increase already heightened stress levels. Not so. The various carers we have had have universally been easy to get on with, yet totally professional. A significant factor we experience is that Caremark keep a close eye on care progress, with a more or less monthly informal visit to make sure no problems are arising.
Reply from Shweta Batra, Director at Caremark Central BedfordshireMany thanks for your review. Greatly appreciated!!
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Review from D C (Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff friendly and accommodating. I find it reassuring that carers can be called upon to give extra help when unexpected circumstance occur and all in all they provide very good care which I greatly appreciate.
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Review from B R (Client) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We find the carers are very polite, friendly and punctual most of the time. We feel that older people would appreciate having to get used to fewer carers as we are not always good at accepting change. Being in hospital, we have found has it's drawbacks, that is our only real grievance is that we are
charged if we do not give 24 hour notice, how this is possible if you are being told one minute you can come home then they turn round tell you that you've got to stay in. Apart from that we are very happy with everything else. Thank you very much for all the support you give.
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Review from Elaine C (Client) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of them wonderful.
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Review from Helen K (Client) assisted by family/friend published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the girls are very kind and caring.
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Review from Kerrin C (Son of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad's carer found my dad unconscious last week and was amazing. She helped him till paramedics arrived and took him to hospital. It seems it may have been a bad stroke, but whatever caused this, thanks to her, my dad is still alive today! Also massive thanks to the care manager who has been an amazing
support through all of this.
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Review from Paul K (Son of Client) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just can't thank you enough, and your staff member for saving our father's life recently after a serious medical episode. On behalf of me and my two brothers. It was the quick thinking of your member of staff who identified there was a serious problem and got him the medical attention he needed urgently.
Very difficult to put into words, but thank you so much.
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Review from J B (Daughter of Client) published on 2 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Home care has been providing care to my father for the past 3 years, initially for 1-2 hours per day but, more recently progressing to a live-in carer. I have found them to be delivering an excellent level of care. They are flexible, respectful, and understanding, encouraging my father when he is able
and supporting him when he is not.
The need to move to a full-time live-in carer was responded to quickly and efficiently. We are very happy with the carer we have, who supports with personal care, and day-to-day support such as cooking and cleaning, and even advocates for him in meetings with healthcare professionals, when appropriate.
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Review from Gordon G (Son-in-law of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relationship with Caremark has lasted almost two years before his recent death. Throughout that time the management team has provided excellent support and advice. The carers have treated my father-in-law with respect and their gentle approach has enabled him to make his contribution to the way
his care has been administered. I cannot remember any time when my father-in-law expressed any concern or criticism of the care he was receiving.
Reply from Shweta Batra, Director at Caremark Central BedfordshireThanks for your feedback. Much appreciated!
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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Caremark Central Bedfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Caremark Central Bedfordshire is calculated as follows: ( (113 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Caremark Central Bedfordshire is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

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Gemma Smith

Job Title: Registered Care Manager Joined: 2021

A highly dedicated and compassionate Registered Care Manager with over 30 years of experience in the health and social care sector. Beginning her career as a Care Worker, she developed a strong foundation in delivering person-centred care and supporting individuals with dignity, respect, and empathy.


Through commitment, continuous professional development, and hands-on experience across a variety of care settings, she progressed into leadership and management roles. As a Registered Care Manager, she brings extensive expertise in care planning, safeguarding, regulatory compliance, team leadership, quality assurance, and service development.


Her practical frontline background provides a deep understanding of the challenges faced by care teams, enabling her to lead with insight, integrity, and compassion. She is passionate about maintaining high standards of care, supporting staff development, and ensuring that every individual receives safe, effective, and person-centred support.


With three decades of experience, she remains committed to improving care services, promoting best practice, and creating positive outcomes for both service users and care professionals.

Frequently Asked Questions about Caremark Central Bedfordshire

How many Carers does Caremark Central Bedfordshire employ?

Caremark Central Bedfordshire employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Central Bedfordshire to verify any information. View our terms and conditions. Caremark Central Bedfordshire has an Enhanced Service - more info.